Vadenchevroletpooler
Automotive Service Advisor
Vadenchevroletpooler, Chattanooga, Tennessee, United States, 37450
Industry-leading Pay Plan & Great Benefits! $75,000+ Annual Income Potential!
Previous Service Advisor Experience Preferred
Job Intro
Mercedes-Benz of Knoxville is actively seeking Service Advisors to join our team, providing expert advice to customers on service options and associated costs when their vehicles require repair. Prior experience as an Auto Service Advisor with Luxury Brand and/or CDK experience is preferred. Mercedes-Benz of Knoxville is part of the family-owned Furrow Automotive Group which also includes Infiniti Chattanooga, Porsche Chattanooga, and Land Rover Knoxville/Chattanooga. We offer a clearly defined career path, pay-scale, and personal growth plan to all our employees. Many of our employees have been with us for years because we value our employees and invest in their success. We promote a team-oriented environment where each employee has the mentorship, support, and tools they need to succeed in their career.Job Description
Schedule appointments for service/maintenance/recall work. Greet customers and inspect their vehicle. Advise customers about necessary/suggested services and costs.Industry-leading Pay Plan! Tell us about your experience at your interview!Opportunity to earn $75,000 ‘PLUS’ a year!Medical, Dental, Vision, and Disability InsuranceCompany Paid $25,000 Basic Life Insurance401(k) Retirement Plan with Company MatchPaid Holidays and Paid Time OffEmployee Discounts on Products & Services & Vehicle Purchase Plans5-Day Work WeekEmployee Assistance Program (EAP)Opportunity for advancement to certified techResponsibilities
Schedule appointments for service/maintenance/recall workGreet customers and inspect their vehicleAdvise customers about necessary/suggested services and costsFollow the status of the customer's vehicle from service bay entry through completion of workKeep customers informed of any changes that occurUpon completion of work, review work order with customer to assure all concerns are addressedProvide a completely satisfied customer experienceRequirements
Previous Service Advisor experience is preferredCDK experience is a plus!General knowledge of vehicle mechanical operations is preferredBilingual (Spanish/English) a plusCustomer Communication Skills are expected and rewardedWorks well in a fast-paced environmentProfessional appearance and a positive attitudeMust pass pre-employment screeningWe are a Drug-Free WorkplaceTerms
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
#J-18808-Ljbffr
Previous Service Advisor Experience Preferred
Job Intro
Mercedes-Benz of Knoxville is actively seeking Service Advisors to join our team, providing expert advice to customers on service options and associated costs when their vehicles require repair. Prior experience as an Auto Service Advisor with Luxury Brand and/or CDK experience is preferred. Mercedes-Benz of Knoxville is part of the family-owned Furrow Automotive Group which also includes Infiniti Chattanooga, Porsche Chattanooga, and Land Rover Knoxville/Chattanooga. We offer a clearly defined career path, pay-scale, and personal growth plan to all our employees. Many of our employees have been with us for years because we value our employees and invest in their success. We promote a team-oriented environment where each employee has the mentorship, support, and tools they need to succeed in their career.Job Description
Schedule appointments for service/maintenance/recall work. Greet customers and inspect their vehicle. Advise customers about necessary/suggested services and costs.Industry-leading Pay Plan! Tell us about your experience at your interview!Opportunity to earn $75,000 ‘PLUS’ a year!Medical, Dental, Vision, and Disability InsuranceCompany Paid $25,000 Basic Life Insurance401(k) Retirement Plan with Company MatchPaid Holidays and Paid Time OffEmployee Discounts on Products & Services & Vehicle Purchase Plans5-Day Work WeekEmployee Assistance Program (EAP)Opportunity for advancement to certified techResponsibilities
Schedule appointments for service/maintenance/recall workGreet customers and inspect their vehicleAdvise customers about necessary/suggested services and costsFollow the status of the customer's vehicle from service bay entry through completion of workKeep customers informed of any changes that occurUpon completion of work, review work order with customer to assure all concerns are addressedProvide a completely satisfied customer experienceRequirements
Previous Service Advisor experience is preferredCDK experience is a plus!General knowledge of vehicle mechanical operations is preferredBilingual (Spanish/English) a plusCustomer Communication Skills are expected and rewardedWorks well in a fast-paced environmentProfessional appearance and a positive attitudeMust pass pre-employment screeningWe are a Drug-Free WorkplaceTerms
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
#J-18808-Ljbffr