Q2
Product Manager - Consumer & SMB Money Movement
Q2, Charlotte, North Carolina, United States, 28245
As passionate about our people as we are about our mission.What We’re All AboutQ2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.The Job At-A-GlanceQ2 is seeking an experienced
Product Manager
to coordinate our Consumer and Small Business money movement offering while being responsible for planning, development, and management of the roadmap in support of our industry-changing fintech platform. You will be working at a company whose mission is to build stronger, diverse communities by strengthening their financial intuitions and with FinTech’s and startups who want to bring change and innovation to the financial world.In this position you will be responsible for understanding the US payments ecosystem, the role that Q2’s digital banking offering plays, and bringing to market the best of class money movement offerings to Q2’s customers and their consumer and small business digital banking users.If you are the right fit for this position, you have worked with or in the payments industry, approach business opportunities with an unwavering sense of optimism and are passionate about great products. You understand the cross-section of money movement, fraud, and reliability and strive to reduce and mitigate any financial impacts to our FIs. You are well versed in industry solutions related to payments and money movement. You are passionate about both user experience and time to market while balancing effort. You develop sound business cases informed by market and customer research and drive for increasing platform value with the right partners. You will be responsible for working with the external product teams as well as the platform product teams to validate business cases and influence roadmaps to deliver impactful integrations. You possess experience in Product Management related to enterprise software development best practices.A Typical DayDrive roadmap and product strategy for money movement initiativesClose partnership with engineering to understand technical trade-offs and architecture to optimally influence product designClose partnership with support, observability, and other product leads to analyze and understand the root cause of money movement issuesMonitor and impact key metrics and efficiencies for productsProvide guidance and mentorship to the product team on the product lifecycleAssist, train, and grow employees and evangelize best practicesProactively identify opportunities for new trends/features/productsPerform research and provide industry expertise to be utilized in product business casesEstablish and track business cases and financialsAssess the risk of value, feasibility, and usability as key factors to product successCommunicate value and vision effectively-being confident with presentation skills and establish credibility with an audienceEngage with clients and prospects through Relationship and Sales teams as needed to present and discuss roadmap and strategyBuild effective relationships with others in Product, Sales, and MarketingChampion end-user experience by actively seeking to integrate human interaction, best practices, and best in class front end design into each feature you buildWork with Product Owners to ensure all security, availability, confidentiality, and privacy policies and controls are adhered toWork with Product Owners to deliver product acceptance criteria for the development organization you work with to ensure the highest quality and customer experienceWork with the Release Management team to develop and deliver release documentation and training materials for internal groups on key functional aspects of products under your ownershipExperience with Pendo or other user analytics applications a plusBring Your Passion, Do What You Love. Here’s What We’re Looking For:Typically requires a Bachelor’s degree in (relevant degree) and a minimum of 5 years of related experience in the banking and/or payments industry; or an advanced degree with 3+ years of experience; or equivalent related work experience.Experience with real-time money movement rails preferred.Demonstrable previous experience in software product managementStrong team leadership qualities with proven experience building, growing, motivating, and mentoring high-performance teamsExcellent verbal, written, and interpersonal skillsStrong teamwork, organization, and problem resolution skillsExcel and data analysis skillsA self-starter with proven ability to deliver results with minimal assistanceThis position requires fluent written and oral communication in English.Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.Health & WellnessHybrid Work OpportunitiesFlexible Time OffCareer Development & Mentoring ProgramsHealth & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parentsCommunity Volunteering & Company Philanthropy ProgramsEmployee Peer Recognition Programs – “You Earned it”How We Give Back To The CommunityYou can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our
Q2 Community page . Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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Product Manager
to coordinate our Consumer and Small Business money movement offering while being responsible for planning, development, and management of the roadmap in support of our industry-changing fintech platform. You will be working at a company whose mission is to build stronger, diverse communities by strengthening their financial intuitions and with FinTech’s and startups who want to bring change and innovation to the financial world.In this position you will be responsible for understanding the US payments ecosystem, the role that Q2’s digital banking offering plays, and bringing to market the best of class money movement offerings to Q2’s customers and their consumer and small business digital banking users.If you are the right fit for this position, you have worked with or in the payments industry, approach business opportunities with an unwavering sense of optimism and are passionate about great products. You understand the cross-section of money movement, fraud, and reliability and strive to reduce and mitigate any financial impacts to our FIs. You are well versed in industry solutions related to payments and money movement. You are passionate about both user experience and time to market while balancing effort. You develop sound business cases informed by market and customer research and drive for increasing platform value with the right partners. You will be responsible for working with the external product teams as well as the platform product teams to validate business cases and influence roadmaps to deliver impactful integrations. You possess experience in Product Management related to enterprise software development best practices.A Typical DayDrive roadmap and product strategy for money movement initiativesClose partnership with engineering to understand technical trade-offs and architecture to optimally influence product designClose partnership with support, observability, and other product leads to analyze and understand the root cause of money movement issuesMonitor and impact key metrics and efficiencies for productsProvide guidance and mentorship to the product team on the product lifecycleAssist, train, and grow employees and evangelize best practicesProactively identify opportunities for new trends/features/productsPerform research and provide industry expertise to be utilized in product business casesEstablish and track business cases and financialsAssess the risk of value, feasibility, and usability as key factors to product successCommunicate value and vision effectively-being confident with presentation skills and establish credibility with an audienceEngage with clients and prospects through Relationship and Sales teams as needed to present and discuss roadmap and strategyBuild effective relationships with others in Product, Sales, and MarketingChampion end-user experience by actively seeking to integrate human interaction, best practices, and best in class front end design into each feature you buildWork with Product Owners to ensure all security, availability, confidentiality, and privacy policies and controls are adhered toWork with Product Owners to deliver product acceptance criteria for the development organization you work with to ensure the highest quality and customer experienceWork with the Release Management team to develop and deliver release documentation and training materials for internal groups on key functional aspects of products under your ownershipExperience with Pendo or other user analytics applications a plusBring Your Passion, Do What You Love. Here’s What We’re Looking For:Typically requires a Bachelor’s degree in (relevant degree) and a minimum of 5 years of related experience in the banking and/or payments industry; or an advanced degree with 3+ years of experience; or equivalent related work experience.Experience with real-time money movement rails preferred.Demonstrable previous experience in software product managementStrong team leadership qualities with proven experience building, growing, motivating, and mentoring high-performance teamsExcellent verbal, written, and interpersonal skillsStrong teamwork, organization, and problem resolution skillsExcel and data analysis skillsA self-starter with proven ability to deliver results with minimal assistanceThis position requires fluent written and oral communication in English.Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.Health & WellnessHybrid Work OpportunitiesFlexible Time OffCareer Development & Mentoring ProgramsHealth & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parentsCommunity Volunteering & Company Philanthropy ProgramsEmployee Peer Recognition Programs – “You Earned it”How We Give Back To The CommunityYou can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our
Q2 Community page . Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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