Hy-Vee Food Stores
Cheese Specialist
Hy-Vee Food Stores, Lees Summit, Missouri, United States, 64063
Hy-Vee Food Stores - Cheese Specialist
Location: Lees Summit, MissouriAt Hy-Vee, our people are our strength. We promise “a helpful smile in every aisle,” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.Job Description:Job Title:
Cheese SpecialistFLSA:
Non-ExemptGeneral Function:As a Cheese Specialist, this position will be responsible for filling customer orders, handling food in a safe manner, ordering and receiving products, ensuring orders are correct, and labeling, dating, and putting products away. Additionally, you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.Core Competencies:PartnershipsGrowth mindsetResults orientedProfessionalismReporting Relations:Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Food Service Director; Deli Department Manager.Positions that Report to you: None.Primary Duties and Responsibilities:Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions.Greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.Assists customers by:Escorting them to the products they’re looking forSecuring products that are out of reachLoading or unloading heavy itemsMaking note of and passing along customer suggestions or requestsPerforming other tasks to enhance the shopping experience.Answers the telephone promptly and provides friendly, helpful service to customers who call, including taking customer orders.Takes customer orders at the Delicatessen counter.Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.Ensures that an adequate food supply is ready and on hand and develops or follows a production list.Checks in product, puts product away, and reviews invoices.Runs the department register and receives payment, makes change, etc., where applicable.Maintains strict adherence to department and company guidelines related to personal hygiene and dress.Reports to work when scheduled and on time.Secondary Duties and Responsibilities:Orders product and supplies as necessary.Prices product for customers as necessary.Delivers orders as needed.Assists in other areas of the store as needed.Performs other job-related duties and special projects as required.Knowledge, Skills, Abilities and Worker Characteristics:Ability to carry out detailed but uninvolved written or verbal instructions.Ability to do simple addition and subtraction; copying figures, counting, and recording.Ability to understand and follow verbal or demonstrated instructions.Education and Experience:High school or equivalent experience with Food Safety Certification and completed online cheese training. Six months or more of similar or related experience.Physical Requirements:Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert 10 pounds of force constantly to move objects. Visual requirements include vision from 20 inches or less to more than 20 feet with or without correction, depth perception, and field of vision.Working Conditions:This position is continually exposed to meat, cheese, dust, noise, and temperature extremes. There is occasional exposure to cleaning chemicals/solvents. This is a fast-paced work environment with significant pressure.Equipment Used to Perform Job:Slicer, scale, shrink wrap machine, register, walk-in cooler, knives, serving cases, and C.A.R.S. system.Contacts:Has daily contact with internal customers and the general public. Has weekly contact with suppliers/vendors. Has contact with Federal/State Governmental or Regulatory Agencies as necessary.
#J-18808-Ljbffr
Location: Lees Summit, MissouriAt Hy-Vee, our people are our strength. We promise “a helpful smile in every aisle,” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.Job Description:Job Title:
Cheese SpecialistFLSA:
Non-ExemptGeneral Function:As a Cheese Specialist, this position will be responsible for filling customer orders, handling food in a safe manner, ordering and receiving products, ensuring orders are correct, and labeling, dating, and putting products away. Additionally, you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.Core Competencies:PartnershipsGrowth mindsetResults orientedProfessionalismReporting Relations:Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Food Service Director; Deli Department Manager.Positions that Report to you: None.Primary Duties and Responsibilities:Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions.Greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.Assists customers by:Escorting them to the products they’re looking forSecuring products that are out of reachLoading or unloading heavy itemsMaking note of and passing along customer suggestions or requestsPerforming other tasks to enhance the shopping experience.Answers the telephone promptly and provides friendly, helpful service to customers who call, including taking customer orders.Takes customer orders at the Delicatessen counter.Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.Ensures that an adequate food supply is ready and on hand and develops or follows a production list.Checks in product, puts product away, and reviews invoices.Runs the department register and receives payment, makes change, etc., where applicable.Maintains strict adherence to department and company guidelines related to personal hygiene and dress.Reports to work when scheduled and on time.Secondary Duties and Responsibilities:Orders product and supplies as necessary.Prices product for customers as necessary.Delivers orders as needed.Assists in other areas of the store as needed.Performs other job-related duties and special projects as required.Knowledge, Skills, Abilities and Worker Characteristics:Ability to carry out detailed but uninvolved written or verbal instructions.Ability to do simple addition and subtraction; copying figures, counting, and recording.Ability to understand and follow verbal or demonstrated instructions.Education and Experience:High school or equivalent experience with Food Safety Certification and completed online cheese training. Six months or more of similar or related experience.Physical Requirements:Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert 10 pounds of force constantly to move objects. Visual requirements include vision from 20 inches or less to more than 20 feet with or without correction, depth perception, and field of vision.Working Conditions:This position is continually exposed to meat, cheese, dust, noise, and temperature extremes. There is occasional exposure to cleaning chemicals/solvents. This is a fast-paced work environment with significant pressure.Equipment Used to Perform Job:Slicer, scale, shrink wrap machine, register, walk-in cooler, knives, serving cases, and C.A.R.S. system.Contacts:Has daily contact with internal customers and the general public. Has weekly contact with suppliers/vendors. Has contact with Federal/State Governmental or Regulatory Agencies as necessary.
#J-18808-Ljbffr