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Immersion Consulting, LLC.

Program Manager (Technology Modernization)

Immersion Consulting, LLC., Baltimore, Maryland, United States,


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Program Manager (Technology Modernization)

Program Manager (Technology Modernization)WFH Flexible • Washington DC, MDFull-timeDescriptionThe Program Manager will oversee all programmatic aspects of the company’s contracted effort related to the development and operations of a Department of Homeland Security (DHS) program associated with national-level information sharing. The individual will serve as the primary liaison between Immersion Consulting, the Contracting Officer (CO), and the Contracting Officer's Representative (COR), and the other participants in the government’s program management office. This high visibility program requires a leader with significant experience leading projects and programs involving sensitive information, and transition of 10,000+ users from legacy platforms to cloud-based services under continuous monitoring and complex security authorizations. Further, the individual should have demonstrated success managing the ongoing development and operations of a high visibility platform seen by federal, state, local, and private sector leaders, planners, analysts, and operations experts.The Program Manager will be measured on programmatic delivery against aggressive milestones, cost controls, delivery quality, team communications, and operational excellence.Responsibilities Include:Act as the primary point of contact between Immersion Consulting and our government customer, establishing program priorities in response to customer objectives, resource commitments, and milestones for technical and operational delivery.Delivery of traditional project management deliverables in accordance with PMBOK or similar standards, including cost, schedule, and quality reports.Daily oversight of secure development and operations including test-driven development, Agile development methodology, and continuous integration/continuous deployment (CI/CD).Weekly and monthly program reviews with the COR and government program office members.Periodic reviews across all government and commercial partners for strategic alignment and operational requirements.Work closely with commercial partners contracted by the government for communications, outreach, and stakeholder management.Develop and deliver action plans and work plans targeted at strategic initiatives or day-to-day operations.Ensure all deliverables are provided according to schedule, maintaining accountability for meeting project milestones, quality, and costs.Facilitate rapid onboarding of new staff including security suitability assessments.Assure that incoming and outgoing staff facilities requirements and technology needs are in place and used effectively.Work closely with teaming partners and subcontractors to build and maintain a cohesive team.Oversee administrative tasks including meeting logistics, contractor paperwork submissions, and documentation maintenance.Lead team communication and training targeted at collaboration with subcontractor staff and leadership.Manage program finances, ensuring adherence to budgetary constraints and providing regular financial reports.RequirementsA bachelor’s degree or 7-10 years of experience leading large, cloud-based IT programs, with software development, CI/CD fundamentals, and customer-centric UI/UX development.Management of Government IT transformations and teams including technical, SECDEVOPS, UI/UX personnel (20+).Direct experience with information sharing, intelligence, and other systems that control access to sensitive data.Experience with law enforcement, disaster recovery, and/or state and local information sharing or operational planning programs and systems.Current or Previous DHS experience and suitability.Availability during standard business hours (08:00 AM to 05:00 PM ET, Monday through Friday) and as required outside those hours.Proficiency in English language (reading, writing, speaking, and understanding).Successful track record of practical and effective project communications.Strong leadership, communication, and organizational skills.Commitment to excellence in program execution and customer satisfaction.

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