NHS
Dispensary Flow Co-ordinator, Band 4
NHS, Trenton, New Jersey, United States,
Gloucestershire Hospitals NHS Foundation Trust
We are delighted to advertise for an initial 12-month fixed term role supporting workflow within our busy and dynamic dispensary at Gloucestershire Royal Hospital.You will be working closely with the Dispensary Leadership team to ensure that the workflow of outpatient, inpatient and discharge prescriptions is managed in the most timely and efficient way possible.You will also be an integral part of a multi-skilled Dispensary team, carrying out Final Accuracy Checking, again with appropriate training provided.If you are a tenacious, forward-thinking and proactive individual, who is committed to help us grow a diverse Pharmacy team which supports each other, then you will fit right in. We are looking for an individual with great people skills and a natural motivator.Please get in touch if you would like to know more about this exciting role.Secondment will be considered.To include late night, bank holiday and weekends as per department rota.Main duties of the job
Co-ordinating, supervising and monitoring day to day operation of the Pharmacy Dispensary under guidance of the Dispensary Leadership team in the provision of a safe and effective Pharmacy service in line with current policies, procedures.Monitor worklists in real time and ensure appropriate prioritisation.Undertake dispensing of prescriptions in an accurate and timely manner and to use professional knowledge to ensure that such duties are performed in accordance with Good Dispensing Practice. To provide support, mentorship and training to Pharmacy Assistants and new starters in all processes and procedures associated with the dispensary service.Final Accuracy Checking a variety of prescriptions as per SOPs.When necessary, to undertake medicines optimisation duties on the Discharge Wards, improving the quality of care to patients in a clinical area by means of an efficient medicines optimisation system.About us
Gloucestershire Hospitals NHS Trust (GHT) is a large NHS trust, with two sites; Gloucestershire Royal and Cheltenham General serving all of Gloucestershire. Located on the fringes of the Cotswolds, the county is easily accessible by road/rail networks to both Birmingham (45 miles) & Bristol (32 miles). This puts Gloucestershire within easy reach of both metropolitan areas and beautiful countryside.GHT has many support networks in place to ensure staff well-being, including a specialist well-being hub, exercise and activity classes and sports teams. GHT also fully supports the NHS Green Plan.The pharmacy department has approximately 240 staff across both sites, and provides dispensary services, medicines information, procurement services and a full clinical service to wards. There is a regular free shuttle bus allowing easy transport between hospitals, both of which are located in the city/town centres with access to shops and cafes.Pharmacy is committed to supporting the Trust to deliver its vision of best care for everyone, we strive to provide the whole team with the necessary skills and ongoing support to make a real difference to patient care, including a program to develop prescribing roles. We are at the forefront of many exciting projects including the recently introduced electronic prescribing system, a pharmacist led orthopaedic admission service and many projects to encourage the sustainable use of medicines within the Trust.Job responsibilities
Key Result AreasDispensaryUnder the supervision of the Senior Pharmacy Technician or nominated deputy, assist in the provision of a safe and effective Dispensary service, under the supervision of the Dispensary Leadership team in line with current policies and procedures.Undertake the dispensary team leader role to manage the dispensary workload by monitoring the prescription tracking system to ensure prescriptions are completed within allocated time.To direct staff to undertake the necessary tasks in order to manage the dispensary workload.To review and amend the daily dispensary rotas as necessary in response to unpredictable workload demands, staff availability and skill mix.To encourage a high standard of work at all times.Assisting in quality assurance procedures ensuring that near miss errors are logged appropriately and that actual errors are reported and logged.Final accuracy Check a variety of prescriptions types, Controlled Drugs, carrying out all tasks required to maintain Accuracy Checking Accreditation.Dispensing for In-patients, out-patients and patients that are going home, according to standard operating procedures.Handing out completed outpatient prescriptions to patients or representatives, according to SOPs, including providing straightforward advice on further supply and common dosages.Dispensing controlled drugs according to standard operating procedures.Assist the Dispensary Leadership team in HR processes where relevant.Conduct annual appraisals for small number of Pharmacy Assistants if required.Organising transport between sites for medication as appropriate.Maintain cleanliness and tidiness of the dispensary.Support training of staff as appropriate. Assist training and learning sessions for Pharmacy Assistants and students within the dispensary.Participate in induction process for Dispensary personnel and review exit interviews.Monitor the standards of work being carried out by staff working in Dispensary.Assist in reviewing errors occurring within the department aiming to identify actions to reduce risk and learning.Implement service and policy changes as directed by the Dispensary Leadership team.Prioritise and organise daily workload to ensure that all required tasks are completed within allocated timescale.Contribute to audits.Escalate as appropriate to more senior staff.Under the supervision of the Chief Pharmacy Technician or nominated deputy, work with minimal supervision to provide a supply and discharge service to Discharge Wards.Operate the patients own drug scheme, assessing whether any medicines brought in by the patient are fit for use and removing (with patients permission) any medicines not needed.Assess availability of medicines and refer queries or unavailability to relevant supervising technician/pharmacist.Participate in one stop dispensing pharmacy service, including the education of nurses.Initiate & accurately supply medication labelled ready for discharge and medicines needed on an individual basis for patients.GeneralEnsure the standard operating procedures are adhered to and Health and Safety procedures followed. There is a responsibility for stock control and security of medicines within daily duties. Suggest changes to policy and processes dependant on own experience and in a QI capacity.Ensuring rest breaks are taken promptly.Offering support and advice to staff in their day to day duties.Taking phone calls from staff if they are unable to come into work, liaising with Dispensary Leadership team if further support is required to manage an issue. Shares advice & knowledge to train new assistants on the standard operating procedures within the working area.Participate in internal audits and surveys of service delivery as required.Provide weekend and Bank Holiday cover as per rota, and be on the late night rota.Comply with the code of behaviours & values that the trust and department expects.Administrative tasks as delegated by the Dispensary Leadership team.Any other duties, which may be required by the Dispensary Leadership Team for the benefit of the Pharmacy Service.Person Specification
Qualifications
NVQ Level 2 in pharmaceutical service or equivalent.Accuracy Checking for dispensing assistants accreditation (or willingness to work towards).Leadership competencies (or a commitment to work towards).Medicines Optimisation Unit 1 (PWDS or alternative provider) (or willingness to work towards).Experience
Good practical experience working as a pharmacy assistant.Previous pharmacy experience working in a hospital.Previous training experience.Supervision of a team.Knowledge
Understanding of written Standard Operating Procedures.Ability to use computer, basic skills to operate pharmacy systems.Good literacy and numeracy and good organisational skills.Producing/reviewing SOPs.Personal Qualities
Excellent interpersonal skills.Assertive but friendly personality.Honesty and integrity.Professional appearance.Able to work calmly under pressure.Motivated and reliable.Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer name
Gloucestershire Hospitals NHS Foundation Trust
#J-18808-Ljbffr
We are delighted to advertise for an initial 12-month fixed term role supporting workflow within our busy and dynamic dispensary at Gloucestershire Royal Hospital.You will be working closely with the Dispensary Leadership team to ensure that the workflow of outpatient, inpatient and discharge prescriptions is managed in the most timely and efficient way possible.You will also be an integral part of a multi-skilled Dispensary team, carrying out Final Accuracy Checking, again with appropriate training provided.If you are a tenacious, forward-thinking and proactive individual, who is committed to help us grow a diverse Pharmacy team which supports each other, then you will fit right in. We are looking for an individual with great people skills and a natural motivator.Please get in touch if you would like to know more about this exciting role.Secondment will be considered.To include late night, bank holiday and weekends as per department rota.Main duties of the job
Co-ordinating, supervising and monitoring day to day operation of the Pharmacy Dispensary under guidance of the Dispensary Leadership team in the provision of a safe and effective Pharmacy service in line with current policies, procedures.Monitor worklists in real time and ensure appropriate prioritisation.Undertake dispensing of prescriptions in an accurate and timely manner and to use professional knowledge to ensure that such duties are performed in accordance with Good Dispensing Practice. To provide support, mentorship and training to Pharmacy Assistants and new starters in all processes and procedures associated with the dispensary service.Final Accuracy Checking a variety of prescriptions as per SOPs.When necessary, to undertake medicines optimisation duties on the Discharge Wards, improving the quality of care to patients in a clinical area by means of an efficient medicines optimisation system.About us
Gloucestershire Hospitals NHS Trust (GHT) is a large NHS trust, with two sites; Gloucestershire Royal and Cheltenham General serving all of Gloucestershire. Located on the fringes of the Cotswolds, the county is easily accessible by road/rail networks to both Birmingham (45 miles) & Bristol (32 miles). This puts Gloucestershire within easy reach of both metropolitan areas and beautiful countryside.GHT has many support networks in place to ensure staff well-being, including a specialist well-being hub, exercise and activity classes and sports teams. GHT also fully supports the NHS Green Plan.The pharmacy department has approximately 240 staff across both sites, and provides dispensary services, medicines information, procurement services and a full clinical service to wards. There is a regular free shuttle bus allowing easy transport between hospitals, both of which are located in the city/town centres with access to shops and cafes.Pharmacy is committed to supporting the Trust to deliver its vision of best care for everyone, we strive to provide the whole team with the necessary skills and ongoing support to make a real difference to patient care, including a program to develop prescribing roles. We are at the forefront of many exciting projects including the recently introduced electronic prescribing system, a pharmacist led orthopaedic admission service and many projects to encourage the sustainable use of medicines within the Trust.Job responsibilities
Key Result AreasDispensaryUnder the supervision of the Senior Pharmacy Technician or nominated deputy, assist in the provision of a safe and effective Dispensary service, under the supervision of the Dispensary Leadership team in line with current policies and procedures.Undertake the dispensary team leader role to manage the dispensary workload by monitoring the prescription tracking system to ensure prescriptions are completed within allocated time.To direct staff to undertake the necessary tasks in order to manage the dispensary workload.To review and amend the daily dispensary rotas as necessary in response to unpredictable workload demands, staff availability and skill mix.To encourage a high standard of work at all times.Assisting in quality assurance procedures ensuring that near miss errors are logged appropriately and that actual errors are reported and logged.Final accuracy Check a variety of prescriptions types, Controlled Drugs, carrying out all tasks required to maintain Accuracy Checking Accreditation.Dispensing for In-patients, out-patients and patients that are going home, according to standard operating procedures.Handing out completed outpatient prescriptions to patients or representatives, according to SOPs, including providing straightforward advice on further supply and common dosages.Dispensing controlled drugs according to standard operating procedures.Assist the Dispensary Leadership team in HR processes where relevant.Conduct annual appraisals for small number of Pharmacy Assistants if required.Organising transport between sites for medication as appropriate.Maintain cleanliness and tidiness of the dispensary.Support training of staff as appropriate. Assist training and learning sessions for Pharmacy Assistants and students within the dispensary.Participate in induction process for Dispensary personnel and review exit interviews.Monitor the standards of work being carried out by staff working in Dispensary.Assist in reviewing errors occurring within the department aiming to identify actions to reduce risk and learning.Implement service and policy changes as directed by the Dispensary Leadership team.Prioritise and organise daily workload to ensure that all required tasks are completed within allocated timescale.Contribute to audits.Escalate as appropriate to more senior staff.Under the supervision of the Chief Pharmacy Technician or nominated deputy, work with minimal supervision to provide a supply and discharge service to Discharge Wards.Operate the patients own drug scheme, assessing whether any medicines brought in by the patient are fit for use and removing (with patients permission) any medicines not needed.Assess availability of medicines and refer queries or unavailability to relevant supervising technician/pharmacist.Participate in one stop dispensing pharmacy service, including the education of nurses.Initiate & accurately supply medication labelled ready for discharge and medicines needed on an individual basis for patients.GeneralEnsure the standard operating procedures are adhered to and Health and Safety procedures followed. There is a responsibility for stock control and security of medicines within daily duties. Suggest changes to policy and processes dependant on own experience and in a QI capacity.Ensuring rest breaks are taken promptly.Offering support and advice to staff in their day to day duties.Taking phone calls from staff if they are unable to come into work, liaising with Dispensary Leadership team if further support is required to manage an issue. Shares advice & knowledge to train new assistants on the standard operating procedures within the working area.Participate in internal audits and surveys of service delivery as required.Provide weekend and Bank Holiday cover as per rota, and be on the late night rota.Comply with the code of behaviours & values that the trust and department expects.Administrative tasks as delegated by the Dispensary Leadership team.Any other duties, which may be required by the Dispensary Leadership Team for the benefit of the Pharmacy Service.Person Specification
Qualifications
NVQ Level 2 in pharmaceutical service or equivalent.Accuracy Checking for dispensing assistants accreditation (or willingness to work towards).Leadership competencies (or a commitment to work towards).Medicines Optimisation Unit 1 (PWDS or alternative provider) (or willingness to work towards).Experience
Good practical experience working as a pharmacy assistant.Previous pharmacy experience working in a hospital.Previous training experience.Supervision of a team.Knowledge
Understanding of written Standard Operating Procedures.Ability to use computer, basic skills to operate pharmacy systems.Good literacy and numeracy and good organisational skills.Producing/reviewing SOPs.Personal Qualities
Excellent interpersonal skills.Assertive but friendly personality.Honesty and integrity.Professional appearance.Able to work calmly under pressure.Motivated and reliable.Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer name
Gloucestershire Hospitals NHS Foundation Trust
#J-18808-Ljbffr