APP Jet Center
Distribution Center Manager
APP Jet Center, Charlotte, North Carolina, United States, 28245
At Batesville, you will be a part of a dynamic team committed to excellence and innovation. A recognized leader in the death care industry in North America, we are committed to our mission of helping families honor the lives of those they love. We are currently seeking a RegionalLogisticsManager to join our team in Charlotte, NC.
Your Role at Batesville:
As a RegionalLogisticsManager , you will be responsible for the day-to-day operations (distribution, transportation, manufacturing) and continual improvement of the 24-hour Regional Distribution facility: including performance metrics, developing talent, and sizing the organization appropriately to meet the market opportunity.
How You’ll be Rewarded:
Batesville is a family. You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.
Competitive pay
IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.
Generous 401K Matching Program
Paid time off
Opportunities for development and advancement
What You’ll Do:
Directly lead, develop, and supervise CSC/RDC (Customer Service Center/Regional Distribution Center) employees utilizing Human Resources processes, including training employees; planning, assigning and directing work; appraising performance; making recommendations for promotion, demotion, hiring, termination and administering appropriate rewards and discipline; addressing complaints and resolving problems.
Carry out supervisory responsibilities in accordance with the Company policies, the Code of Ethical Business Conduct and applicable laws.
Accountable for CSC/RDC operational performance and completion of policy deployment, root cause and countermeasure analysis.
Implement a high standard of customer service in the areas of order entry, dispatch, and customer problem solving.
Develop strategies to improve operations and inventory efficiencies at the CSC/RDC level.
Responsible for adherence to governmental regulations.
Effectively route trucks utilizing company software.
Implement freedom to lead and safety per the company's guiding principles.
Develop and conduct ongoing training in the areas of health, safety, phone skills, standard operating procedures, etc.
Responsible for the execution of product recalls and field quality repairs.
Work with Sales Managers to control the cost of special deliveries.
Provide input for the annual budget for the distribution/customer service center.
Ensure the appropriate interaction and coordination with sales, customers, RDC managers, and home office.
Responsible for the achievement and reduction of cost per delivered unit and hours per unit measured as well as protection of company assets such as inventory, purchase cards, fuel cards, etc.
Responsible for implementation of market strategies and the "profitable customer and product" philosophy at the local level.
Ensure that the RDC/CSC maintains and projects an image to the industry consistent with the company's expectations of professionalism and truck/driver appearance.
Participate in cross-functional projects to improve company performance.
Provide input regarding market needs as they relate to distribution and service.
Understand competition in the market, analyzing strengths and weaknesses and seeking out opportunities.
Must be able to travel
Other duties may be assigned.
What You’ll Bring:
Bachelor’s degree (B.S./B.A.) or equivalent from a college or university in Business, Supply Chain Management or Logistics preferred; and a minimum of eight years related experience and/or training; or equivalent combination of education and experience with an emphasis in Logistics.
Intermediate to expert leadership skills
Ability to boost team morale, mentor and create a positive environment
Excellent verbal and written communication
Intermediate Microsoft Office skills
Experience with Order Management Software
Quality Assurance
Time management and multi-tasking skills in a fast-paced environment
Expert customer service orientation
Expert verbal and written communication
Positive attitude and team player
Attention to safety and detail
Intermediate knowledge of DOT, FMCSA, and OSHA rules and regulations
Nice to Haves:
Experience working directly with company commercial truck drivers
Experience with multi-stop driver routing and dispatch using software
Charismatic and coaching style management
Hands on experience with hiring, and employee performance reviews
Physical Requirements:
To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk, and hear. The employee may occasionally be required to crouch, or lift items as heavy as 50 lbs. This job may require the employee to see with clarity at both near and far distances.
#J-18808-Ljbffr
Your Role at Batesville:
As a RegionalLogisticsManager , you will be responsible for the day-to-day operations (distribution, transportation, manufacturing) and continual improvement of the 24-hour Regional Distribution facility: including performance metrics, developing talent, and sizing the organization appropriately to meet the market opportunity.
How You’ll be Rewarded:
Batesville is a family. You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.
Competitive pay
IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.
Generous 401K Matching Program
Paid time off
Opportunities for development and advancement
What You’ll Do:
Directly lead, develop, and supervise CSC/RDC (Customer Service Center/Regional Distribution Center) employees utilizing Human Resources processes, including training employees; planning, assigning and directing work; appraising performance; making recommendations for promotion, demotion, hiring, termination and administering appropriate rewards and discipline; addressing complaints and resolving problems.
Carry out supervisory responsibilities in accordance with the Company policies, the Code of Ethical Business Conduct and applicable laws.
Accountable for CSC/RDC operational performance and completion of policy deployment, root cause and countermeasure analysis.
Implement a high standard of customer service in the areas of order entry, dispatch, and customer problem solving.
Develop strategies to improve operations and inventory efficiencies at the CSC/RDC level.
Responsible for adherence to governmental regulations.
Effectively route trucks utilizing company software.
Implement freedom to lead and safety per the company's guiding principles.
Develop and conduct ongoing training in the areas of health, safety, phone skills, standard operating procedures, etc.
Responsible for the execution of product recalls and field quality repairs.
Work with Sales Managers to control the cost of special deliveries.
Provide input for the annual budget for the distribution/customer service center.
Ensure the appropriate interaction and coordination with sales, customers, RDC managers, and home office.
Responsible for the achievement and reduction of cost per delivered unit and hours per unit measured as well as protection of company assets such as inventory, purchase cards, fuel cards, etc.
Responsible for implementation of market strategies and the "profitable customer and product" philosophy at the local level.
Ensure that the RDC/CSC maintains and projects an image to the industry consistent with the company's expectations of professionalism and truck/driver appearance.
Participate in cross-functional projects to improve company performance.
Provide input regarding market needs as they relate to distribution and service.
Understand competition in the market, analyzing strengths and weaknesses and seeking out opportunities.
Must be able to travel
Other duties may be assigned.
What You’ll Bring:
Bachelor’s degree (B.S./B.A.) or equivalent from a college or university in Business, Supply Chain Management or Logistics preferred; and a minimum of eight years related experience and/or training; or equivalent combination of education and experience with an emphasis in Logistics.
Intermediate to expert leadership skills
Ability to boost team morale, mentor and create a positive environment
Excellent verbal and written communication
Intermediate Microsoft Office skills
Experience with Order Management Software
Quality Assurance
Time management and multi-tasking skills in a fast-paced environment
Expert customer service orientation
Expert verbal and written communication
Positive attitude and team player
Attention to safety and detail
Intermediate knowledge of DOT, FMCSA, and OSHA rules and regulations
Nice to Haves:
Experience working directly with company commercial truck drivers
Experience with multi-stop driver routing and dispatch using software
Charismatic and coaching style management
Hands on experience with hiring, and employee performance reviews
Physical Requirements:
To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk, and hear. The employee may occasionally be required to crouch, or lift items as heavy as 50 lbs. This job may require the employee to see with clarity at both near and far distances.
#J-18808-Ljbffr