Spa Assistant Director

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.About the location:Come alive with adventure in the heart of the Colorado Rockies. When the mountains are calling, Vail is like nothing on earth. Our Resort is situated at the front door of this history-rich village, steeped in pioneering spirit and untamed refinement, with legendary Vail Mountain just steps away. Come and celebrate the great outdoors with us – best experienced through our team’s passion and excitement for unparalleled adventure – then recharge in our award-winning Spa and cap off your days with an al-fresco swim under the stars.Assistant Director of SpaAbout the role:This is a full-time year-round on-site position. This role requires a dynamic leader in aesthetic taste with the ability to give practical advice on creating a tasteful spa environment and has an eye for detail and luxury. They are articulate and confident, able to advocate the importance and relevance of the spa experience in a resort location. This individual will be responsible for managing staff, ensuring all spa areas are well maintained and in good working order, the guest experience is at the expected level, and assisting the Director to ensure the department’s financial goals are met.What you will do:Assists in training the Spa staff to exceed standards. Ability to work with Learning Manager and Designated Trainers to achieve the best possible learning environments for spa staff.Assist in the administration of goods, requisitions, inventories, storage and cost-effective usage of all department related materials and assets, according to standards to ensure smooth operation.The ability to maintain operating criteria/spa concepts and be responsible for the coordination and scheduling of all Spa related services in relation to consistency with policies, philosophy and objectives for the Spa.The ability to interview and select job applicants as well as effectively supervise, discipline, mentor and give performance evaluations for Spa employees and convey clear instructions and guidance to staff and establish working relationships that attain a high level of effective employee morale.The ability to participate in regular staff meetings to keep employees informed of hotel policies and changes as well as ways to increase sales and service.The ability to work closely with Engineering Housekeeping, and Laundry, to maintain quality and mechanical operation, cleanliness and special requirements of all Spa equipment and facilities.The ability to keep Director of Leisure & Wellness informed about the department, all employees' performance, and guests concerns and comments and assist with other duties as needed.What you bring:Minimum 3+ years management experience in a luxury Spa.Demonstrates superior knowledge and passion of spa, wellness, and holistic modalities.Thorough knowledge of 5-star service standards, effective application of spa staffing models, proven ability to create and implement spa service menus, effective retail management, successful marketing strategies, and demonstrated ability to project costs, revenue and to adhere to the budget that supports monthly / annual financials.A proven record of leading teams and the ability to schedule staff and complete payroll records and reports in accordance with budgeted guidelines.A record of promoting growth through increasing revenue and daily operational efficiency while maintaining healthy spa morale.Fluency in English is required for this location and this job requires applicants to have current work authorization in the United States.What we offer:Salary range: $80k - $85k annuallyEligible for Performance Base Annual Incentive Plan (10% Target)Winter Season Lifestyle BenefitMerchant Pass and Eco Passes Available401k participation with company matching programCompetitive Benefits: Medical, Dental and Life InsuranceDiscounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.Free shift meal prepared by the culinary teamComplimentary dry cleaning of uniformsBe yourself and become a member of a work family that cares about you and invests in your development.Master your craft here and abroad!Employee engagement at all levels; Where your thoughts and ideas are not only heard but actioned.Schedule & Hours:This is a full-time position.A successful candidate will have a flexible schedule, and the ability to work morning, afternoon and evening shifts, weekends, and holidays.We look forward to receiving your application!Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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