Rutgers University
Regional Operations Manager UCHC GSYCF
Rutgers University, New Brunswick, New Jersey, us, 08933
Position Summary:Under the direction of the Director of Operations and Accreditation for University Correctional Health Care, implements procedures and workflows to ensure the efficient delivery of logistical and administrative services for UCHC within the DOC facilities. Supervises UCHC staff as assigned. Performs highly skilled administrative tasks to include training, staff oversight and technical assistance.Operations Plan Oversight
Supervises the facility(ies)'s operational plan.Proactively identifies and implements operational enhancements to ensure that operational processes are best suited to the facility(ies)' patient population, as both patient and DOC needs evolve.Generates data reports as assigned.Procures and distributes supplies related to operational processes.Ensures facility(ies)' operations are adhering to the National Commission on Correctional Healthcare guidelines, when applicable.Works collaboratively with the Quality Improvement/Performance Improvement Team to identify areas for improvement and implement interventions for improvement.Participates, as appropriate, in the ongoing, systematic and objective performance measurement and assessment of important key functions and processes.Local Performance Improvement activities must be reported at least annually to the Quality Improvement Department.Collaborates effectively with DOC Administration.Works collaboratively with the DOC facility(ies)'s administrative team(s) to ensure that patient care needs are met and serves as UCHC operational leadership by implementing processes and systems to support facility.Partners effectively with DOC within respective facility(ies)'s to ensure patient needs are communicated clearly and concisely.Identifies and addresses existing or potential barriers to care and represents UCHC favorably in all interactions.Manages UCHC administrative workforce effectively (schedulers, health record clerks, and administrative assistants).Provides leadership and guidance to assigned staff.Hires, supervises, trains, manages, and terminates administrative staff under their supervision.Demonstrates supervisory skills by participating in the procurement of staff, as well as the onboarding, training, scheduling, timekeeping and recordkeeping.Recommends quality enhancements for more efficient and effective use of staff to direct supervisor.Communicates to staff, in a timely manner, appropriate information obtained from meetings and conferences to enhance productivity of facility operations.Conducts meetings relevant to job responsibilities to ensure that facility needs are met.Ensures annual performance evaluations are conducted and completed with all administrative staff.Reviews performance objectives and standards throughout the year with subordinate UCHC staff to ensure mutual understanding of expectations, as well as compliance as per guidelines and regulations.Reviews distribution of staff workload on a regular basis and makes assessments to ensure that staff meets program needs.Maintains up-to-date knowledge of trends of Department of Corrections, Rutgers, UCHC and UBHC policies and procedures.Ensures that policy and procedure manuals and minutes are kept current.Communicates to staff new and revised policies and procedures.Meets annual requirements:Completes Employee Health Update as required.Completes all mandatory educational requirements on an annual basis.Provides Accreditation and Standards Department and Human Resources copies of any degree requirements, new licenses or new credentials acquired over this last year.Supports goals and objectives of Department of Corrections, Rutgers, UCHC, and UBHC.Actively participates in meetings, committees and task forces as assigned.Understands and adheres to Rutgers' compliance standards as they appear in RBHS's Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.Keeps abreast of all pertinent federal, state and Rutgers regulations, laws, and policies as they presently exist and as they change or are modified.Performs other related duties as assigned.Minimum Education and Experience:Master's Degree from an accredited college or university in Healthcare Administration, Business Administration, Engineering or Social Services, Health Care Specialization, Physical Sciences,
or
related field.Two (2) years of progressively responsible administrative, managerial and/or consultative experience in a government agency, university setting or large business office in at least a supervisory role.OR
a Baccalaureate degree from an accredited college or university in disciplines, as listed above,
and
four (4) years of progressively responsible administrative, managerial and consultative experience and background.City:
Chesterfield TownshipState:
NJEquipment Utilized:
computer, copier, scanner, fax, printer and phonePhysical Demands and Work Environment:PHYSICAL DEMANDS:Ability to type, ability to speak clearly and write proficiently is essential, extended sitting is required, frequently talks and listens to people on the telephone, ability to move from unit to unit within correctional facilities, hearing is essential, lifting up to 20 pounds. May be required to travel within the state, ability to implement OSHA / PEOSH Safety Precautions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.WORK ENVIRONMENT:Office is generally a pleasant work environment, clean conditions, well lighted, and quiet to moderately loud setting. UCHC facilities are generally crisis oriented, secure environment with adults, some who exhibit aggressive, threatening and assaultive behaviors. Incumbent must exhibit flexibility to work in a variety of settings. Entering and movement within the facility will be controlled by Correctional Officers.Special Conditions:Must be approved by the Department of Corrections (DOC) and adhere to all DOC requirements. Employees will be subject to and must comply with all security regulations and procedures of NJ Department of Corrections and the assigned facility(ies) including, but not limited to sign in logs or electronic time clocks, searches of person and property, etc. Violations of NJ Department of Corrections and/or being banned by the Department of Corrections to work at a NJ Department of Corrections' facility are grounds for a disciplinary action and potential termination.Posting Number:
23ST2138
#J-18808-Ljbffr
Supervises the facility(ies)'s operational plan.Proactively identifies and implements operational enhancements to ensure that operational processes are best suited to the facility(ies)' patient population, as both patient and DOC needs evolve.Generates data reports as assigned.Procures and distributes supplies related to operational processes.Ensures facility(ies)' operations are adhering to the National Commission on Correctional Healthcare guidelines, when applicable.Works collaboratively with the Quality Improvement/Performance Improvement Team to identify areas for improvement and implement interventions for improvement.Participates, as appropriate, in the ongoing, systematic and objective performance measurement and assessment of important key functions and processes.Local Performance Improvement activities must be reported at least annually to the Quality Improvement Department.Collaborates effectively with DOC Administration.Works collaboratively with the DOC facility(ies)'s administrative team(s) to ensure that patient care needs are met and serves as UCHC operational leadership by implementing processes and systems to support facility.Partners effectively with DOC within respective facility(ies)'s to ensure patient needs are communicated clearly and concisely.Identifies and addresses existing or potential barriers to care and represents UCHC favorably in all interactions.Manages UCHC administrative workforce effectively (schedulers, health record clerks, and administrative assistants).Provides leadership and guidance to assigned staff.Hires, supervises, trains, manages, and terminates administrative staff under their supervision.Demonstrates supervisory skills by participating in the procurement of staff, as well as the onboarding, training, scheduling, timekeeping and recordkeeping.Recommends quality enhancements for more efficient and effective use of staff to direct supervisor.Communicates to staff, in a timely manner, appropriate information obtained from meetings and conferences to enhance productivity of facility operations.Conducts meetings relevant to job responsibilities to ensure that facility needs are met.Ensures annual performance evaluations are conducted and completed with all administrative staff.Reviews performance objectives and standards throughout the year with subordinate UCHC staff to ensure mutual understanding of expectations, as well as compliance as per guidelines and regulations.Reviews distribution of staff workload on a regular basis and makes assessments to ensure that staff meets program needs.Maintains up-to-date knowledge of trends of Department of Corrections, Rutgers, UCHC and UBHC policies and procedures.Ensures that policy and procedure manuals and minutes are kept current.Communicates to staff new and revised policies and procedures.Meets annual requirements:Completes Employee Health Update as required.Completes all mandatory educational requirements on an annual basis.Provides Accreditation and Standards Department and Human Resources copies of any degree requirements, new licenses or new credentials acquired over this last year.Supports goals and objectives of Department of Corrections, Rutgers, UCHC, and UBHC.Actively participates in meetings, committees and task forces as assigned.Understands and adheres to Rutgers' compliance standards as they appear in RBHS's Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.Keeps abreast of all pertinent federal, state and Rutgers regulations, laws, and policies as they presently exist and as they change or are modified.Performs other related duties as assigned.Minimum Education and Experience:Master's Degree from an accredited college or university in Healthcare Administration, Business Administration, Engineering or Social Services, Health Care Specialization, Physical Sciences,
or
related field.Two (2) years of progressively responsible administrative, managerial and/or consultative experience in a government agency, university setting or large business office in at least a supervisory role.OR
a Baccalaureate degree from an accredited college or university in disciplines, as listed above,
and
four (4) years of progressively responsible administrative, managerial and consultative experience and background.City:
Chesterfield TownshipState:
NJEquipment Utilized:
computer, copier, scanner, fax, printer and phonePhysical Demands and Work Environment:PHYSICAL DEMANDS:Ability to type, ability to speak clearly and write proficiently is essential, extended sitting is required, frequently talks and listens to people on the telephone, ability to move from unit to unit within correctional facilities, hearing is essential, lifting up to 20 pounds. May be required to travel within the state, ability to implement OSHA / PEOSH Safety Precautions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.WORK ENVIRONMENT:Office is generally a pleasant work environment, clean conditions, well lighted, and quiet to moderately loud setting. UCHC facilities are generally crisis oriented, secure environment with adults, some who exhibit aggressive, threatening and assaultive behaviors. Incumbent must exhibit flexibility to work in a variety of settings. Entering and movement within the facility will be controlled by Correctional Officers.Special Conditions:Must be approved by the Department of Corrections (DOC) and adhere to all DOC requirements. Employees will be subject to and must comply with all security regulations and procedures of NJ Department of Corrections and the assigned facility(ies) including, but not limited to sign in logs or electronic time clocks, searches of person and property, etc. Violations of NJ Department of Corrections and/or being banned by the Department of Corrections to work at a NJ Department of Corrections' facility are grounds for a disciplinary action and potential termination.Posting Number:
23ST2138
#J-18808-Ljbffr