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Lexus LC

Automotive Service Advisor

Lexus LC, Maplewood, Minnesota, United States,


The Ed Napleton Automotive Group is looking for our next

Automotive Service Advisor.

Located at

Lexus of Maplewood , the

Automotive Service Advisor

is a critical role, working as a liaison to our customers and technicians by presenting vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer’s vehicle in top shape.

What We Offer:

$55,000-$85,000 per year, based on experience and performance

Medical, Dental, and Vision Insurance

401k and additional benefits

Accrued Vacation Time

Discounts on products, services, and vehicles

Extensive and ongoing training with specialists

Job Responsibilities:

Work with customers to ensure we meet and address all vehicle maintenance needs

Write repair orders for customers with full transparency of cost and time estimates

Provide exceptional and timely communication - keeping customers updated throughout the process

Communicate frequently with Technicians and Parts to ensure timely completion of work

Exhibit a positive attitude and strong work ethic with customers and co-workers

Utilize cutting edge Fixed Operations Technology

Job Requirements:

Exceptional Customer Service Skills -

required

Tech Savvy - able to learn and utilize technology -

preferred

Previous Automotive Service Advisor Experience -

preferred, but not required

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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