Napleton Auto Group
Automotive Service Advisor
Napleton Auto Group, Brookfield, Wisconsin, United States, 53045
The Ed Napleton Automotive Group is looking for our next Automotive
Service
Advisor. Located at Lexus of Brookfield , the Automotive Service Advisor is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer’s vehicle in top shape.The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide
.What We Offer:$55,000-$85,000 per year- based on experience and performanceMedical, Dental, and Vision Insurance401k and additional benefitsAccrued Vacation TimeDiscounts on products, services, and vehiclesExtensive and ongoing training with specialistsJob Responsibilities:Work with customers to ensure we meet and address all vehicle maintenance needsWrite repair orders for customers with full transparency of cost and time estimatesProvide exceptional and timely communication-keeping customers updated throughout the processCommunicate frequently with Technicians and Parts to ensure timely completion of workExhibit a positive attitude and strong work ethic with customers and co-workers.Utilize cutting edge Fixed Operations TechnologyJob Requirements:Exceptional Customer Service Skills- requiredTech Savvy- able to learn and utilize technology- preferredPrevious Automotive Service Advisor Experience- preferred18+ years of age or older to comply with the company driving policy- requiredWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws
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Service
Advisor. Located at Lexus of Brookfield , the Automotive Service Advisor is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer’s vehicle in top shape.The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide
.What We Offer:$55,000-$85,000 per year- based on experience and performanceMedical, Dental, and Vision Insurance401k and additional benefitsAccrued Vacation TimeDiscounts on products, services, and vehiclesExtensive and ongoing training with specialistsJob Responsibilities:Work with customers to ensure we meet and address all vehicle maintenance needsWrite repair orders for customers with full transparency of cost and time estimatesProvide exceptional and timely communication-keeping customers updated throughout the processCommunicate frequently with Technicians and Parts to ensure timely completion of workExhibit a positive attitude and strong work ethic with customers and co-workers.Utilize cutting edge Fixed Operations TechnologyJob Requirements:Exceptional Customer Service Skills- requiredTech Savvy- able to learn and utilize technology- preferredPrevious Automotive Service Advisor Experience- preferred18+ years of age or older to comply with the company driving policy- requiredWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws
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