NetImpact Strategies Inc.
Process Improvement Consultant
NetImpact Strategies Inc., San Antonio, Texas, United States, 78208
Job Description
We have an opportunity for a Process Improvement Consulta nt to join our Business Operations team . The successful candidate will be a creative thinker and problem solver, with a passion for education and training. In this highly visible role, you’ll be responsible for managing initiatives and contribut ing to team effort s , such as: continuous process improvement, building and maintaining program dashboards, strategic planning , d eveloping business rules , processes, metrics, policies, and standards, and other administrative tasks . This role will have the unique opportunity to help shape education for active duty service members and healthcare professionals on a global scale .
Responsibilties
Tracking and working high priority initiatives , identifying obstacles , risks, and opportunities, p resent ing updates/materials to senior division, program, and government officialsPromot ing continuous process improvement and standardization by proactively identifying gaps in service, training, or other processes and drafting, developing, and/or updating business documents and requirementsCoach ing , consult ing with, and assist ing the client in project coordination (e.g., stakeholder report) , program dashboard creation and maintenance, process improvement , and strategic planningDevelop ing , maintaining, and training end-users on how to use p rogram d ashboardsDeveloping automated workflow processes to track progress and streamline operationsAssist ing in the creation and establishment of a Process Asset Library, creating templates and documentation to support project management and education initiativesAssist ing with the enterprise risk management program and training on identification, mitigations, and best practicesProviding decision support through data gathering, information analysis , and presenting considerations to relevant stakeholdersSupporting Commercial-Off-the-Shelf (COTS) integrationsMaintaining current, accurate listings of outward facing IP addresses for authenticationConduct ing research and analysis to develop white papers, briefings, standard operating procedures (SOPs), P rocedural I nstructions (PI) , and executive summariesDevelop ing concise, professional, and compelling executive presentations on major initiativesSupportorganizational planning and coordination for a wide variety of summits, initiatives, and educational opportunitiesCoordinates with offsite, remote, and/or external organizations , teams , and/or vendors to conduct data calls, complete tasks, and manage initiativesIdentifying and managing ad hoc strategic projectsAssist ing with research with policies and emerging regulations and provide analyses, recommendationsAssist ing in facilitation and the coordination of high-level meetings, ensuring that read- aheads are relevant, quality checked, and ensuring that minutes are submitted on timeProvid ing administrative support for meetings and conferences (meeting minutes, notes, action items, etc.)Updat ing and maintain ing multiple client SharePoint site s , dashboards, and shared drives.
Qualifications
Required:
A BA/BS degree in a related field3 + years of experience in Business Operations, Education and Training , or a related fieldMust be proficient in Microsoft Office applications (PowerPoint, Word, Excel, and Outlook)Must p ossess es excellent oral and written communication , as well as presentation skill sAbility to work independently and multi-task in a high paced environment with quick turnaround for documents, briefs, and other deliverablesMust be a self-motivated, proactive team player that is responsive and easily adaptable, with the ability to step in and support the client with minimal directionStrong customer service and interpersonal skillsMust be able to obtain and maintain government eligibility requirementsStrong process improvement knowledge and abilities; Six Sigma preferredA sincere interest in education and training, process improvement, and/or standardization strongly desiredExperienc e with MS Teams, Visio, and SharePoint preferredExperience with DHA or the Military preferredExperience in project management , coordination , and/or tools preferred
About Us
Perks of working at NetImpact Strategies
Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the teamInvest in your future – 401(k) Plan – Immediately vested employer contributions; no matching requiredWork hard, play hard – we offer a generous Paid Time Off (PTO) policy and observe ALL ten (10) federal holidaysPawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!)Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certificationsBe part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, & 2023!Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, & an offsite annual awards banquet
About Us
NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact’s core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government.
ACCESSIBILITY NOTE
NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is NetImpact’s policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact’s online employment application, please contact careers@netimpactstrategies.com .
EQUAL OPPORTUNITY EMPLOYER
NetImpact is committed to the development of a creative, diverse, and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at NetImpact will be based on merit, qualifications, and abilities. NetImpact does not discriminate against any person because of race, color, creed, religion, sex (including gender identity, sexual orientation, and pregnancy), marital status, national origin, disability, age, veteran status, genetic information or any other characteristic protected by federal, state, and local laws (referred to as "protected status").
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We have an opportunity for a Process Improvement Consulta nt to join our Business Operations team . The successful candidate will be a creative thinker and problem solver, with a passion for education and training. In this highly visible role, you’ll be responsible for managing initiatives and contribut ing to team effort s , such as: continuous process improvement, building and maintaining program dashboards, strategic planning , d eveloping business rules , processes, metrics, policies, and standards, and other administrative tasks . This role will have the unique opportunity to help shape education for active duty service members and healthcare professionals on a global scale .
Responsibilties
Tracking and working high priority initiatives , identifying obstacles , risks, and opportunities, p resent ing updates/materials to senior division, program, and government officialsPromot ing continuous process improvement and standardization by proactively identifying gaps in service, training, or other processes and drafting, developing, and/or updating business documents and requirementsCoach ing , consult ing with, and assist ing the client in project coordination (e.g., stakeholder report) , program dashboard creation and maintenance, process improvement , and strategic planningDevelop ing , maintaining, and training end-users on how to use p rogram d ashboardsDeveloping automated workflow processes to track progress and streamline operationsAssist ing in the creation and establishment of a Process Asset Library, creating templates and documentation to support project management and education initiativesAssist ing with the enterprise risk management program and training on identification, mitigations, and best practicesProviding decision support through data gathering, information analysis , and presenting considerations to relevant stakeholdersSupporting Commercial-Off-the-Shelf (COTS) integrationsMaintaining current, accurate listings of outward facing IP addresses for authenticationConduct ing research and analysis to develop white papers, briefings, standard operating procedures (SOPs), P rocedural I nstructions (PI) , and executive summariesDevelop ing concise, professional, and compelling executive presentations on major initiativesSupportorganizational planning and coordination for a wide variety of summits, initiatives, and educational opportunitiesCoordinates with offsite, remote, and/or external organizations , teams , and/or vendors to conduct data calls, complete tasks, and manage initiativesIdentifying and managing ad hoc strategic projectsAssist ing with research with policies and emerging regulations and provide analyses, recommendationsAssist ing in facilitation and the coordination of high-level meetings, ensuring that read- aheads are relevant, quality checked, and ensuring that minutes are submitted on timeProvid ing administrative support for meetings and conferences (meeting minutes, notes, action items, etc.)Updat ing and maintain ing multiple client SharePoint site s , dashboards, and shared drives.
Qualifications
Required:
A BA/BS degree in a related field3 + years of experience in Business Operations, Education and Training , or a related fieldMust be proficient in Microsoft Office applications (PowerPoint, Word, Excel, and Outlook)Must p ossess es excellent oral and written communication , as well as presentation skill sAbility to work independently and multi-task in a high paced environment with quick turnaround for documents, briefs, and other deliverablesMust be a self-motivated, proactive team player that is responsive and easily adaptable, with the ability to step in and support the client with minimal directionStrong customer service and interpersonal skillsMust be able to obtain and maintain government eligibility requirementsStrong process improvement knowledge and abilities; Six Sigma preferredA sincere interest in education and training, process improvement, and/or standardization strongly desiredExperienc e with MS Teams, Visio, and SharePoint preferredExperience with DHA or the Military preferredExperience in project management , coordination , and/or tools preferred
About Us
Perks of working at NetImpact Strategies
Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the teamInvest in your future – 401(k) Plan – Immediately vested employer contributions; no matching requiredWork hard, play hard – we offer a generous Paid Time Off (PTO) policy and observe ALL ten (10) federal holidaysPawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!)Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certificationsBe part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, & 2023!Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, & an offsite annual awards banquet
About Us
NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact’s core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government.
ACCESSIBILITY NOTE
NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is NetImpact’s policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact’s online employment application, please contact careers@netimpactstrategies.com .
EQUAL OPPORTUNITY EMPLOYER
NetImpact is committed to the development of a creative, diverse, and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at NetImpact will be based on merit, qualifications, and abilities. NetImpact does not discriminate against any person because of race, color, creed, religion, sex (including gender identity, sexual orientation, and pregnancy), marital status, national origin, disability, age, veteran status, genetic information or any other characteristic protected by federal, state, and local laws (referred to as "protected status").
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