Avenue5 Residential, LLC
Commercial Manager
Avenue5 Residential, LLC, Portland, Oregon, United States, 97204
Avenue5 is growing, and we are in search of a commercial manager to join our dynamic team of Fivers!About Us
We are a vibrant third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we:Listen to our associates, recognize them, and give them room to growInvest in our associates to help them become the best version of themselvesApproach every important decision with our associates in mindCelebrate our associates’ successes and encourage them to raise the bar even higherSummary of Responsibilities
The commercial manager is responsible for operations of the commercial space(s) for the portfolio of mixed-use properties. This includes ensuring efficient operations, timely collection of rent and CAM payments, commercial lease administration, annual CAM calculation and reconciliation, and monthly reporting. The retail district manager also creates a positive experience for the retail tenants and treats them as a valuable member of the property.Primary Responsibilities and Objectives
Manages the day-to-day operational activities of the retail spaces in a regionally central area including tenant satisfaction and inclusionResponsible for facilitating the full tenant lifecycle process (e.g., lease administration, rent collection and delinquency management)Manage the income and expense records in accordance with planned budgetResponsible for meeting client expectations and providing an excellent customer service experienceResponsible for executing strategic marketing plans to incorporate retail tenants into the property and promote their business to ensure their successAudit records and files to identify dates requiring administrative action, such as lease expiration dates and delinquent accountsResponsible for shopping competitive propertiesCompose and prepare routine correspondence, rental notices, and other letters and memorandumsEnsure adherence to the operations guidelines established within the property management agreementRespond to tenant complaints and issues and serve as liaison to tenants and corporate office and ownership regarding the administration of common area maintenance and the enforcement of landlord rules and regulationsResponsible for evaluating operating expenses and calculating NNN expenses based on property budgets and reconciling CAMs at the end of each fiscal yearPartner with the regional manager and commercial portfolio manager on drafting budgets and P&L statements for the retail portion of each propertyMaintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networksComply with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal lawsPerform other duties as assignedEducation and Experience
High school diploma is required. Bachelor’s degree is preferred.Two to three years of experience in commercial property management is requiredKnowledge of commercial lease lifecycle activities is requiredKnowledge of Salesforce is preferredPrior experience in Yardi Voyager or another equivalent system is preferredSkills and Requirements
Very strong organizational and time-management skillsStrong interpersonal skills to communicate with all levels of management effectively and sensitivelyIntermediate level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and ExcelSensitivity to confidential matters is requiredAbility to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.Ability to relay technical concerns with adequate detail, quickly and accuratelyCapability to read, write, comprehend, and converse in EnglishExcellent customer service and interpersonal skills with the ability to relate to othersMust maintain a valid driver’s license, clean driving record and current auto insurance is requiredMust comply with all safety requirementsRequired to complete and successfully pass the Avenue5 Fair Housing and Preventing Discrimination and Harassment training and other courses if assignedScheduling
Required to maintain a regular schedule which may require working overtime, weekends, and non-traditional holidaysAbility to travel (20%)Exposure to environment typically found in an office buildingExposure to hot, cold, wet, humid, or windy conditions (temperatures may vary depending on the weather in the different regions)Exposure to noise, vibrations, atmospheric conditions, as well as working in confined or restricted spacesPotential exposure to communicable diseases through frequent contact with publicPossible exposure to short-tempered or aggressive peoplePotential exposure to chemicals, electrical shock, heights, mechanical parts or machines, and firePhysical Requirements
Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. These functions include, but are not limited to:Ability to lift, push, and pull up to 25 poundsAbility to move around the property several times daily - up to 10 miles a dayAbility to move on uneven surfacesAbility to move up and down several flights of stairs several times dailyMust be able to observe and detect signs of emergency through visual and/or auditor cuesMust be able to remain stationary move around, reach, and position oneself as needed for extended periods of timeAbility to use standard maintenance equipmentAbility to perceive the nature of sounds at normal speaking levels, including the ability to receive detailed information through oral communication, and to make the discriminations in soundVisual requirements including color, depth perception, and field visionAbility to compare, copy, coordinate, synthesize, negotiate, communicate, and instructAbility to tolerate stressful situationsAbility to work under minimal to moderate supervisionThis job description is not an all-inclusive list of functions and tasks. Over the length of employment these functions and tasks may change.Diversity
Diversity creates a healthier atmosphere: Avenue5 is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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We are a vibrant third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we:Listen to our associates, recognize them, and give them room to growInvest in our associates to help them become the best version of themselvesApproach every important decision with our associates in mindCelebrate our associates’ successes and encourage them to raise the bar even higherSummary of Responsibilities
The commercial manager is responsible for operations of the commercial space(s) for the portfolio of mixed-use properties. This includes ensuring efficient operations, timely collection of rent and CAM payments, commercial lease administration, annual CAM calculation and reconciliation, and monthly reporting. The retail district manager also creates a positive experience for the retail tenants and treats them as a valuable member of the property.Primary Responsibilities and Objectives
Manages the day-to-day operational activities of the retail spaces in a regionally central area including tenant satisfaction and inclusionResponsible for facilitating the full tenant lifecycle process (e.g., lease administration, rent collection and delinquency management)Manage the income and expense records in accordance with planned budgetResponsible for meeting client expectations and providing an excellent customer service experienceResponsible for executing strategic marketing plans to incorporate retail tenants into the property and promote their business to ensure their successAudit records and files to identify dates requiring administrative action, such as lease expiration dates and delinquent accountsResponsible for shopping competitive propertiesCompose and prepare routine correspondence, rental notices, and other letters and memorandumsEnsure adherence to the operations guidelines established within the property management agreementRespond to tenant complaints and issues and serve as liaison to tenants and corporate office and ownership regarding the administration of common area maintenance and the enforcement of landlord rules and regulationsResponsible for evaluating operating expenses and calculating NNN expenses based on property budgets and reconciling CAMs at the end of each fiscal yearPartner with the regional manager and commercial portfolio manager on drafting budgets and P&L statements for the retail portion of each propertyMaintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networksComply with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal lawsPerform other duties as assignedEducation and Experience
High school diploma is required. Bachelor’s degree is preferred.Two to three years of experience in commercial property management is requiredKnowledge of commercial lease lifecycle activities is requiredKnowledge of Salesforce is preferredPrior experience in Yardi Voyager or another equivalent system is preferredSkills and Requirements
Very strong organizational and time-management skillsStrong interpersonal skills to communicate with all levels of management effectively and sensitivelyIntermediate level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and ExcelSensitivity to confidential matters is requiredAbility to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.Ability to relay technical concerns with adequate detail, quickly and accuratelyCapability to read, write, comprehend, and converse in EnglishExcellent customer service and interpersonal skills with the ability to relate to othersMust maintain a valid driver’s license, clean driving record and current auto insurance is requiredMust comply with all safety requirementsRequired to complete and successfully pass the Avenue5 Fair Housing and Preventing Discrimination and Harassment training and other courses if assignedScheduling
Required to maintain a regular schedule which may require working overtime, weekends, and non-traditional holidaysAbility to travel (20%)Exposure to environment typically found in an office buildingExposure to hot, cold, wet, humid, or windy conditions (temperatures may vary depending on the weather in the different regions)Exposure to noise, vibrations, atmospheric conditions, as well as working in confined or restricted spacesPotential exposure to communicable diseases through frequent contact with publicPossible exposure to short-tempered or aggressive peoplePotential exposure to chemicals, electrical shock, heights, mechanical parts or machines, and firePhysical Requirements
Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. These functions include, but are not limited to:Ability to lift, push, and pull up to 25 poundsAbility to move around the property several times daily - up to 10 miles a dayAbility to move on uneven surfacesAbility to move up and down several flights of stairs several times dailyMust be able to observe and detect signs of emergency through visual and/or auditor cuesMust be able to remain stationary move around, reach, and position oneself as needed for extended periods of timeAbility to use standard maintenance equipmentAbility to perceive the nature of sounds at normal speaking levels, including the ability to receive detailed information through oral communication, and to make the discriminations in soundVisual requirements including color, depth perception, and field visionAbility to compare, copy, coordinate, synthesize, negotiate, communicate, and instructAbility to tolerate stressful situationsAbility to work under minimal to moderate supervisionThis job description is not an all-inclusive list of functions and tasks. Over the length of employment these functions and tasks may change.Diversity
Diversity creates a healthier atmosphere: Avenue5 is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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