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Metasys

ServiceNow Consultant (Multiple Locations)

Metasys, Atlanta, Georgia, United States, 30383


ServiceNow Consultant (Multiple Locations)

Full-timeConfigureTek specializes in Staff Augmentation and Consulting Services across HP Software, VMWare, EView Technology, and other IT Operations vendor portfolios. Our unique quick-start solutions empower IT operations teams with efficiency, stability, and top performance in the delivery of business services.We are seeking a ServiceNow Consultant for our Chicago, IL, Toronto, ON, or Atlanta, GA office. The ideal candidate will be responsible for the maintenance and enhancement of existing ServiceNow ITSM applications as well as the implementation and development of new applications on the ServiceNow platform.Responsibilities:Demonstrate expert knowledge of the ServiceNow toolset and integrations with related systems.Develop, maintain, and enhance applications on the ServiceNow ITSM platform (help desk/service management).Support clients in ServiceNow operations like User/Group administration, reporting, Metrics, SLAs, etc.Leverage both proven and innovative technology approaches to solve challenging business problems.Provide technical assessments, written documentation, and technical expertise.Be available to travel and work remotely to support issues impacting ServiceNow or its related systems within the client’s enterprise.Support and enhance reporting solutions both within ServiceNow and through external reporting solutions to support the customer's strategic goals.Communicate with the customer in technical/non-technical terms, understand their business requirements, and provide suitable solutions.Work on continuous improvement by sharing experiences and knowledge with the team.Provide quality and consistent service to clients.Desired Skills and Experience:Bachelor’s degree and 5+ years’ experience or equivalent combination of education and experience.5+ years ServiceNow development experience (including some or all of the following: Core ITSM applications, Business Rules, Client Scripts, Custom Apps).Able to travel throughout the US as needed.ITILv3 Foundations Certification.Experience implementing scripted web services in ServiceNow.jQuery or Prototype libraries.Java.CMDB/Asset integrations in ServiceNow.SAML, Active Directory, LDAP.Experience following Agile Scrum development.Role:

ServiceNow ConsultantLocation:

Atlanta, GA, Toronto, ON, and Chicago, ILJob Status:

Full-TimeStart Date:

ASAPMode of Interview:

Telephonic/Face to Face

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