Shift Lead

Job Responsibilities:Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.Responsible for opening the back door of the store for deliveries.Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.Models and delivers a distinctive and delightful customer experience by engaging customers and patients, resolving issues, and answering questions.Models and shares customer service best practices with team members.Responsible for holding store keys to open and close without management as necessary.Assists and coaches team members with warehouse and vendor ordering processes.Registers all related sales on assigned cash register, including records of errors and modifications.Assists in reviewing order exceptions and reverse logistics.Assists in evaluating and developing displays, including resets and revisions.Maintains accurate inventory counts and ensures compliance with pricing regulations.Assists with bookkeeping activities as necessary.Ensures the store is clean, neat, and orderly.Follows policies for food item separation and stock rotation.Has working knowledge of store systems and equipment.Assists at the Pharmacy out window as requested.Ensures compliance with state and local laws regarding regulated products.Responsible for bag checks of team members before leaving the store.Complies with all company policies and procedures.Completes special assignments and other tasks as assigned.Training & Personal Development:Attends training and completes PPLs requested by Manager.Obtains and maintains valid PTCB certification or pharmacy license as required by state.Communications:Serves as a liaison between management and non-management team members.Reports disciplinary issues and customer complaints to management.Job ID:

1475052BRCompany Indicator:

WalgreensEmployment Type:

Part-timeJob Function:

RetailFull Store Address:

11635 E 13 MILE RD, WARREN, MI, 48093Full District Office Address:

11635 E 13 MILE RD, WARREN, MI, 48093-03021-05322-SExternal Basic Qualifications:One year of prior leadership, supervisory, or retail key holder work experience.Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)Preferred Qualifications:Prefer the knowledge of store inventory control.

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