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MAC Incorporated

Quality Assurance Manager (N)

MAC Incorporated, Charlotte, North Carolina, United States, 28245


Apply NowQuality Assurance Manager (N) Charlotte, North CarolinaJob Ref:

39526

We foster a culture of belonging where people come first, and diversity is embraced. Here, you will make a difference every day as part of a dynamic, collaborative, and competitive team.

General Summary:Lead and manage the entire range of Quality programs, as defined in the Company's Snack Quality Policies and Company North American Quality Policies. Position has specific compliance, process, and consumer quality responsibilities. Manage a matrix relationship with Plant Manager to influence senior management on alignment of Quality strategies, Quality annual objectives, and Plant project plans. Coordinate and deploy Quality Assurance programs across the site and functional areas, and influence plant leadership with quality best practices.

Principal Accountabilities:

40% – Develop, drive, and continually improve a comprehensive quality program as defined by the Company Snack QPM and Company North American Quality Policies. (Compliance Quality)

20% – Drive process improvement initiatives through staff, work group, Company Snack Quality staff, and R&D (Process/Food Quality)

25% – Manage & Drive Consumer Complaint programs, initiatives, and consumer delight models for each business.

10% – Manage department and team by establishing goals, objectives, individual development plans and coaching.

5% – Support plant programs across Safety, People, Quality, Delivery and Cost.

Job Specifications:

Minimum Qualifications:

Bachelor’s degree

5+ years’ experience in Consumer-Packaged Goods industry

Preferred Qualifications:

Bachelor’s degree in Food Science

5+ years in food industry quality plant/systems quality plant/systems experience with demonstrated achievement in Quality leadership.

Expert abilities and decision quality in Food Safety, Regulatory, and Quality Systems and their application within food processing.

Expert knowledge in Sanitation and GMP Practices, familiarity with Pest Control programs and techniques.

Knowledge of Quality Standards, and Quality Policies, with skills and ability to execute against requirements.

Knowledge and general business acumen to support and influence Manufacturing.

Knowledgeable in industry Food Safety/Quality audit practices.

Capable of engaging other business units in the development and standardization of Quality manuals, policies, procedures, and data templates.

Knowledgeable in Statistical Process Control programs and Process capability studies.

Ability to drive organizational alignment on Quality objectives with an enterprise-wide mindset.

Assertive, outspoken, yet collaborative.

Dedicated work habits, takes initiative, sets high standards.

Aware of Continuous Improvement tools.

Ability to manage, coach, and develop people, talent, and skills needed for the job.

Working Conditions:Travel is estimated at 5%-10%.

Compensation and Benefits are very strong, including competitive health, dental, 401k and wellness benefits beginning on the first day of employment.

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship.

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