CGI
Sr Business Analyst
CGI, Fort Lauderdale, Florida, us, 33336
Position Description
We're a hard-working team of tech enthusiasts and professionals on a mission to reshape the future. We've got everything from pioneering projects that challenge your skills to an encouraging and inclusive work environment that fuels your growth. Plus, we offer unparalleled opportunities for professional development, empowering you to stay at the forefront of the ever-evolving tech landscape.We are on the lookout for a seasoned Business Analyst who provides business teams with a high-quality and consistent level of proactive and professional IT service to maintain the technology needs that run their businesses. You will work to create and maintain positive business relationships that bolster open communication, reliability, trust, and service loyalty. The work in the Program will be varied and complex, requiring initiative and judgment.This opportunity requires the candidate to be on-site at our client’s office in the Ft Lauderdale, Florida area.Your future duties and responsibilities
Document business and system processes and business requirements.Build and maintain relationships with corporate stakeholders.Study, understand and document User Stories, business processes, non-functional requirements, system capabilities, customization, integration, process design and system implementations.Perform requirements gathering / clarifications with technical team, leveraging agile techniques.Collaborate with external and internal stakeholders and vendors to analyze business needs and work with teams on solutions.Work with implementation partners to ensure a smooth project / product teams go live(s).Lead assigned initiatives. Communicate status, issues or risks to management and stakeholders.Collaborate with technology teams, business teams, vendors and subject matter experts to perform daily activities.Serve as the conduit between the business partners and the technical team through triage, research, requirements, testing, and support.Be accountable for properly following all IT standards, processes and methodologies as applicable including but not limited to Quality Assurance (QA), Project Management Life Cycle (PMLC) and Software Delivery Life Cycle (SDLC).Cross-training to learn applications across the assigned Business Unit application portfolio.Learn the processes and tools needed to perform the role effectively.Accountable for managing and delivering the support requests for assigned Business Unit and related requests. This includes the planning, troubleshooting, solving, and communicating of a variety of requests, incidents, and problems independently within multiple areas.Identify the business impact of system issues and facilitate communication as appropriate to stakeholders.Perform rotating on-call responsibilities.Engage and communicate with senior management as appropriate.Required Qualifications To Be Successful In This Role
5+ years as Business Analyst working on projects or product teams; leveraging different methodologies.Experience with end-to-end implementation projects including design, configuration, testing, training, cutover & reporting.Proven ability to provide business analysis and/or system development/configuration deliverables related to process improvement.Experience with Software and Systems development life cycle.Ability to produce Business Requirements/User Stories and working knowledge of working with QA Resources in coming up with the test cases.Ability to produce SOP documents and be a change agent in getting those produced SOPs adopted by Business and IT Users.Be willing to participate in On-call rotation and perform validation of applications.Leading the triage of Issue resolution and communicate effectively with both Business and IT teams.Maintaining a calming demeanor in fast moving situations.Excellent interpersonal, verbal and written communication skills along with great presentation skills.Effective listener and good analytical skills.Certifications like CBAP etc. preferred.CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. A reasonable estimate of the current range for this role in the U.S. is $68,700 - $190,100.CGI anticipates accepting applications for this position through August 30, 2024.At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company.Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested.
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We're a hard-working team of tech enthusiasts and professionals on a mission to reshape the future. We've got everything from pioneering projects that challenge your skills to an encouraging and inclusive work environment that fuels your growth. Plus, we offer unparalleled opportunities for professional development, empowering you to stay at the forefront of the ever-evolving tech landscape.We are on the lookout for a seasoned Business Analyst who provides business teams with a high-quality and consistent level of proactive and professional IT service to maintain the technology needs that run their businesses. You will work to create and maintain positive business relationships that bolster open communication, reliability, trust, and service loyalty. The work in the Program will be varied and complex, requiring initiative and judgment.This opportunity requires the candidate to be on-site at our client’s office in the Ft Lauderdale, Florida area.Your future duties and responsibilities
Document business and system processes and business requirements.Build and maintain relationships with corporate stakeholders.Study, understand and document User Stories, business processes, non-functional requirements, system capabilities, customization, integration, process design and system implementations.Perform requirements gathering / clarifications with technical team, leveraging agile techniques.Collaborate with external and internal stakeholders and vendors to analyze business needs and work with teams on solutions.Work with implementation partners to ensure a smooth project / product teams go live(s).Lead assigned initiatives. Communicate status, issues or risks to management and stakeholders.Collaborate with technology teams, business teams, vendors and subject matter experts to perform daily activities.Serve as the conduit between the business partners and the technical team through triage, research, requirements, testing, and support.Be accountable for properly following all IT standards, processes and methodologies as applicable including but not limited to Quality Assurance (QA), Project Management Life Cycle (PMLC) and Software Delivery Life Cycle (SDLC).Cross-training to learn applications across the assigned Business Unit application portfolio.Learn the processes and tools needed to perform the role effectively.Accountable for managing and delivering the support requests for assigned Business Unit and related requests. This includes the planning, troubleshooting, solving, and communicating of a variety of requests, incidents, and problems independently within multiple areas.Identify the business impact of system issues and facilitate communication as appropriate to stakeholders.Perform rotating on-call responsibilities.Engage and communicate with senior management as appropriate.Required Qualifications To Be Successful In This Role
5+ years as Business Analyst working on projects or product teams; leveraging different methodologies.Experience with end-to-end implementation projects including design, configuration, testing, training, cutover & reporting.Proven ability to provide business analysis and/or system development/configuration deliverables related to process improvement.Experience with Software and Systems development life cycle.Ability to produce Business Requirements/User Stories and working knowledge of working with QA Resources in coming up with the test cases.Ability to produce SOP documents and be a change agent in getting those produced SOPs adopted by Business and IT Users.Be willing to participate in On-call rotation and perform validation of applications.Leading the triage of Issue resolution and communicate effectively with both Business and IT teams.Maintaining a calming demeanor in fast moving situations.Excellent interpersonal, verbal and written communication skills along with great presentation skills.Effective listener and good analytical skills.Certifications like CBAP etc. preferred.CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. A reasonable estimate of the current range for this role in the U.S. is $68,700 - $190,100.CGI anticipates accepting applications for this position through August 30, 2024.At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company.Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested.
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