Collabera
Technical Support - Business Analyst
Collabera, Salt Lake City, Utah, United States, 84193
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.Collabera recognizes the true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, and Disability Insurance.Job Description
Bilingual: Portuguese and EnglishShift schedule: Tuesday-Saturday 7:00 AM to 3:30 PMParticipates in project definition and analysis phases of projects to ensure that business needs and requirements are captured effectively.UAT testing and defect management for a variety of applications and systems.Assists in the analysis of underlying issues arising from investigations into requirements.Project management, in-depth analysis, and problem solving are daily competencies.Required Skills:Has the ability to provide 2nd Level software technical support needs for web-based and client-server applications.Collaborate globally with AET, Product Development, Risk, FLOS, Client Management, GP Operations, Compliance, Finance, external vendors, and business partners with automation activities.Manage the end-to-end automation process of internal and external business partners globally.Provide support for day-to-day activities which include phone availability, trouble ticket management, system testing, etc.Qualifications
Technical support, Portuguese fluency.Additional Information
To apply for this position or gain additional insight, please contact:
#J-18808-Ljbffr
Bilingual: Portuguese and EnglishShift schedule: Tuesday-Saturday 7:00 AM to 3:30 PMParticipates in project definition and analysis phases of projects to ensure that business needs and requirements are captured effectively.UAT testing and defect management for a variety of applications and systems.Assists in the analysis of underlying issues arising from investigations into requirements.Project management, in-depth analysis, and problem solving are daily competencies.Required Skills:Has the ability to provide 2nd Level software technical support needs for web-based and client-server applications.Collaborate globally with AET, Product Development, Risk, FLOS, Client Management, GP Operations, Compliance, Finance, external vendors, and business partners with automation activities.Manage the end-to-end automation process of internal and external business partners globally.Provide support for day-to-day activities which include phone availability, trouble ticket management, system testing, etc.Qualifications
Technical support, Portuguese fluency.Additional Information
To apply for this position or gain additional insight, please contact:
#J-18808-Ljbffr