InsureOne Insurance Services America, LLC.
Personal Lines Client Service Representative (Personal Lines license is required
InsureOne Insurance Services America, LLC., Santa Ana, California, United States, 92725
Personal Lines Client Service Representative (Personal Lines license is required)
Job Category : SalesRequisition Number : PERSO012969Posted: August 30, 2024Location:
3103 Santa Ana-N Tustin, 400 North Tustin Ave, Suite 425, Santa Ana, CA 92705, USA; 3104 Bakersfield-F, 2100 F Street, Bakersfield, CA 93301, USA; 626 Henderson-Horizon R, 1671 West Horizon Ridge Pkwy, Suite 121, Henderson, NV 89012, USAJoin the team at Apollo Insurance Services, part of the InsureOne family of brands. InsureOne is the standard Personal Lines and Commercial division for Confie. Under the Confie family of companies, we have successfully acquired and integrated over 100 acquisitions since 2008, which demonstrates our desire for continued growth and our ongoing commitment to being the most trusted source of insurance solutions.What We Offer:Competitive hourly pay + performance-based bonus opportunitiesContinuous on-going training and mentorshipGrowth-oriented culture with internal promotion opportunitiesComprehensive Benefits package including medical, dental, vision and life insuranceComprehensive 401K plan with competitive employer matchPaid time off including holidays, vacation, and personal timeAnnual incentive trip for top performersFitness perks: A corporate discount at 24-Hour Fitness makes staying active more accessible.Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost.Extra Perks: Access to disability, hospital indemnity, universal life, critical illness, and accident insurance plans. We even offer pet insurance.The pay range for a Client Service Representative is $43,000 - $65,000 yearly (based on experience) + performance-based bonuses.What You Will Do:The Client Service Representative is responsible for providing exceptional customer service to policyholders of Property & Casualty insurance by answering questions, interpreting policies, explaining coverage, and resolving concerns. The Client Service Representative will act as a liaison between the customer and insurance companies to answer questions, promote opportunities, and resolve concerns. While the primary focus of the Client Service Representative is delivering a white-glove customer experience, you will also have the ability to upsell and cross-sell existing clients.Our Ideal Candidate:We are actively seeking a motivated individual to join our high-performing customer service team, offering unparalleled opportunities for professional growth. Prior experience in the insurance industry or agency setting is crucial to this role, and we are committed to training the right candidate.Key Attributes:Property & Casualty licenseHigh school or equivalent3+ years of experience with Property & Casualty insurance products (particularly Personal Lines, such as auto and homeowners insurance) or any combination of experience and education that would demonstrate preparedness to effectively perform the duties of the positionExcellent attention to detail and organizational skillsAbility to work well independently and on a teamPrecise verbal and written communication skillsAbility to work in a fast-paced environmentAbility to deliver a tailored, white-glove experience to all clientsPreferred Attributes:Experience with Mercury Insurance CompanyExperience with Applied Systems platforms, such as TAM and Epic, or AMS360Bachelor’s Degree or 1+ year(s) of relevant sales experience
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Job Category : SalesRequisition Number : PERSO012969Posted: August 30, 2024Location:
3103 Santa Ana-N Tustin, 400 North Tustin Ave, Suite 425, Santa Ana, CA 92705, USA; 3104 Bakersfield-F, 2100 F Street, Bakersfield, CA 93301, USA; 626 Henderson-Horizon R, 1671 West Horizon Ridge Pkwy, Suite 121, Henderson, NV 89012, USAJoin the team at Apollo Insurance Services, part of the InsureOne family of brands. InsureOne is the standard Personal Lines and Commercial division for Confie. Under the Confie family of companies, we have successfully acquired and integrated over 100 acquisitions since 2008, which demonstrates our desire for continued growth and our ongoing commitment to being the most trusted source of insurance solutions.What We Offer:Competitive hourly pay + performance-based bonus opportunitiesContinuous on-going training and mentorshipGrowth-oriented culture with internal promotion opportunitiesComprehensive Benefits package including medical, dental, vision and life insuranceComprehensive 401K plan with competitive employer matchPaid time off including holidays, vacation, and personal timeAnnual incentive trip for top performersFitness perks: A corporate discount at 24-Hour Fitness makes staying active more accessible.Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost.Extra Perks: Access to disability, hospital indemnity, universal life, critical illness, and accident insurance plans. We even offer pet insurance.The pay range for a Client Service Representative is $43,000 - $65,000 yearly (based on experience) + performance-based bonuses.What You Will Do:The Client Service Representative is responsible for providing exceptional customer service to policyholders of Property & Casualty insurance by answering questions, interpreting policies, explaining coverage, and resolving concerns. The Client Service Representative will act as a liaison between the customer and insurance companies to answer questions, promote opportunities, and resolve concerns. While the primary focus of the Client Service Representative is delivering a white-glove customer experience, you will also have the ability to upsell and cross-sell existing clients.Our Ideal Candidate:We are actively seeking a motivated individual to join our high-performing customer service team, offering unparalleled opportunities for professional growth. Prior experience in the insurance industry or agency setting is crucial to this role, and we are committed to training the right candidate.Key Attributes:Property & Casualty licenseHigh school or equivalent3+ years of experience with Property & Casualty insurance products (particularly Personal Lines, such as auto and homeowners insurance) or any combination of experience and education that would demonstrate preparedness to effectively perform the duties of the positionExcellent attention to detail and organizational skillsAbility to work well independently and on a teamPrecise verbal and written communication skillsAbility to work in a fast-paced environmentAbility to deliver a tailored, white-glove experience to all clientsPreferred Attributes:Experience with Mercury Insurance CompanyExperience with Applied Systems platforms, such as TAM and Epic, or AMS360Bachelor’s Degree or 1+ year(s) of relevant sales experience
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