Gannett Co., Inc.
Client Success Manager, Select
Gannett Co., Inc., Dallas, Texas, United States, 75215
Posted Tuesday, March 26, 2024 at 4:00 AMGannett Co., Inc.
is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. We seek to inspire, inform, and connect audiences as a scalable, growth-focused media and digital marketing solutions company. Our current portfolio of trusted media brands includes the USA TODAY NETWORK, comprised of the national publication, USA TODAY, and local media organizations in the United States. Our digital marketing solutions brand, LocaliQ, uses innovation and software to enable small and medium-sized businesses to grow.LOCALiQ is looking for a Client Success Manager
to develop and execute digital marketing strategies for our clients. This role will formulate appropriate strategies and implementation plans and will be responsible for the ongoing management of the client’s digital marketing plan.The Client Success Manager will advise our clients on how best to leverage current and emerging marketing solutions to meet their business needs. This role will possess strong expertise in existing and emerging business marketing solutions and will collaborate with our sales consultants to identify opportunities and effectively deliver on marketing solutions to maximize their return on investment.About Your Responsibilities:Build rapport with client representatives and marketing staffs through routine and scheduled interactions.Develop & advise on marketing strategies by understanding client expectations, assessing feasibility, and identifying marketing and advertising opportunities.Monitor, evaluate, and leverage standard processes to manage SEM/display campaign performance across LOCALiQ’s publisher networks.Troubleshoot performance issues using digital advertising best practices while creating new, innovative solutions.Drive campaign ROI and leverage client relationships to assist the sales team in growing accounts.Manage client expectations, communication, and performance metrics.Incorporate constantly evolving technologies and processes into the client solution delivery process.Key Skills:Ability to quickly master business process, marketing, and technology concepts.Demonstrated expertise in customer relationship management.Mastery of key technologies and systems to manage digital marketing campaigns.Strong technical skills to establish, assess, modify/adjust, and improve marketing campaigns.Strong verbal and written communication skills.Customer Focus.Organization and time management skills.Analytical Thinking.Business Process and Technology Acumen.Conflict Management skills.About You:Bachelor’s Degree in General Business, Economics, Finance, Marketing, Advertising, Public Relations, Journalism, or English.2+ years hands-on experience managing online/digital advertising campaigns.3+ years of client service/account management experience.About LOCALiQ:At LOCALiQ, we know our employees drive success, and we strive to create a thriving company culture where you’ll enjoy coming to work every day. Our mission is to help local businesses reach more customers online.LOCALiQ is an equal opportunity employer. Applicants for all job openings are welcome and will be considered without regard to race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, or any other basis protected by state, federal or local law.
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is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. We seek to inspire, inform, and connect audiences as a scalable, growth-focused media and digital marketing solutions company. Our current portfolio of trusted media brands includes the USA TODAY NETWORK, comprised of the national publication, USA TODAY, and local media organizations in the United States. Our digital marketing solutions brand, LocaliQ, uses innovation and software to enable small and medium-sized businesses to grow.LOCALiQ is looking for a Client Success Manager
to develop and execute digital marketing strategies for our clients. This role will formulate appropriate strategies and implementation plans and will be responsible for the ongoing management of the client’s digital marketing plan.The Client Success Manager will advise our clients on how best to leverage current and emerging marketing solutions to meet their business needs. This role will possess strong expertise in existing and emerging business marketing solutions and will collaborate with our sales consultants to identify opportunities and effectively deliver on marketing solutions to maximize their return on investment.About Your Responsibilities:Build rapport with client representatives and marketing staffs through routine and scheduled interactions.Develop & advise on marketing strategies by understanding client expectations, assessing feasibility, and identifying marketing and advertising opportunities.Monitor, evaluate, and leverage standard processes to manage SEM/display campaign performance across LOCALiQ’s publisher networks.Troubleshoot performance issues using digital advertising best practices while creating new, innovative solutions.Drive campaign ROI and leverage client relationships to assist the sales team in growing accounts.Manage client expectations, communication, and performance metrics.Incorporate constantly evolving technologies and processes into the client solution delivery process.Key Skills:Ability to quickly master business process, marketing, and technology concepts.Demonstrated expertise in customer relationship management.Mastery of key technologies and systems to manage digital marketing campaigns.Strong technical skills to establish, assess, modify/adjust, and improve marketing campaigns.Strong verbal and written communication skills.Customer Focus.Organization and time management skills.Analytical Thinking.Business Process and Technology Acumen.Conflict Management skills.About You:Bachelor’s Degree in General Business, Economics, Finance, Marketing, Advertising, Public Relations, Journalism, or English.2+ years hands-on experience managing online/digital advertising campaigns.3+ years of client service/account management experience.About LOCALiQ:At LOCALiQ, we know our employees drive success, and we strive to create a thriving company culture where you’ll enjoy coming to work every day. Our mission is to help local businesses reach more customers online.LOCALiQ is an equal opportunity employer. Applicants for all job openings are welcome and will be considered without regard to race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, or any other basis protected by state, federal or local law.
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