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WORCESTER REGIONAL CHAMBER OF COMMERCE

Principal Clerk

WORCESTER REGIONAL CHAMBER OF COMMERCE, Worcester, Massachusetts, us, 01609


The City of Worcester seeks qualified candidates for a

Principal Clerk

for the Department of Emergency Communications. Under the direction of the Assistant Director of Administration, the Principal Clerk will provide administrative support to the Department of Emergency Communications and Emergency Management by handling inquiries from the public, answering incoming calls to the Division of Emergency Management, and performing various administrative functions, including but not limited to, data organization, data entry, accounts payable, accounts receivable, and entry of purchase order requests.

ESSENTIAL ELEMENTS:Process and monitor accounts payable and accounts receivablesEnter requests for purchase order(s) and change order(s)Enter and update vendor information as neededScan and log deprecated documentsPrepare, receive, sort, and distribute mailAssist in entering and creating employee ID cards and data cardsMaintain visitor sign in logOrder and stock general office supplies as requested/neededCollect and submit treasurer deposits, cash deposits, and other payments when applicableScreen and route phone calls to ensure caller is transferred to appropriate person/officeTake and relay messages, including voice mail message retrieval and forward to appropriate personnelIn the absence of the Senior Staff Assistant, prepare and process payroll and/or payroll adjustments

SECONDARY ELEMENTS:Greet and provide assistance to visitors.Greet and provide assistance to vendors making deliveries to the building.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:Excellent telephone skills as well as telephone etiquetteExcellent written and verbal communication skillsExcellent organizational skillsBasic math skillsThoroughness and attention to detailDemonstrated computer proficiency including Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint)Ability to work in a fast-paced office environment and prioritize tasksAbility to work professionally and compassionately with the public and all levels of staff/managementAbility to maintain confidentialityAbility to work independently and as part of a team

MINIMUM REQUIREMENTS:High School diploma or equivalentPrevious experience providing customer service and/or clerical experience working in a fast-paced office settingComputer proficiency, including Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint)Excellent verbal and written communication skills

PREFERRED QUALIFICATIONS:Associate degree in business/Public Administration, or related disciplineTwo (2) years of providing customer service experience in an office settingTwo (2) years of performing clerical work in an office settingOne (1) year of experience using Workday, or similar cloud-based accounting program, to submit and process requests for purchase orders and submission of invoices for payment

SALARY:

$21.87 - $26.48 hourly, full-time, excellent benefits package.

To apply, please visit:

www.worcesterma.gov/employment or send resume and cover letter on or before

FRIDAY, OCTOBER 4, 2024,

to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608.

Preference is given to Worcester residents.

The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply.

Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, HR@worcesterma.gov.#J-18808-Ljbffr