Aspirion
Project Manager, Client Implementation
Aspirion, Atlanta, Georgia, United States, 30383
What is Aspirion?
For over two decades, Aspirion has delivered market-leading revenue cycle services. We specialize in collecting challenging payments from third-party payers, focusing on complex denials, aged accounts receivables, motor vehicle accident, workers’ compensation, Veterans Affairs, and out-of-state Medicaid.
At the core of our success is our highly valued team of over 1,400 teammates as reflected in one of our core guiding principles, “Our teammates are the foundation of our success.” United by a shared commitment to client excellence, we focus on achieving outstanding outcomes for our clients, aiming to consistently provide the highest revenue yield in the shortest possible time.
We are committed to creating a results-oriented work environment that is both challenging and rewarding, fostering flexibility, and encouraging personal and professional growth. Joining Aspirion means becoming a part of an industry leading team, where you will have the opportunity to engage with innovative technology, collaborate with a diverse and talented team, and contribute to the success of our hospital and health system partners. Aspirion maintains a strong partnership with Linden Capital Partners, serving as our trusted private equity sponsor.
What do we need?
The Client Implementation Project Manager will oversee the functional and technical implementation of new clients and existing clients that are expanding. Is responsible for managing the overall direction, coordination, planning, execution, and completion of Client Implementation projects with new and existing clients for the organization. Ensuring their projects achieve time, scope, budget, quality, and stakeholder satisfaction requirements with the end goal of delivering a quality experience for all participants.
What will you provide?
Create implementation project plan for tracking each client implementationEnsure projects are completed on time by managing deliverablesCoordinate and schedule internal and external implementation meetingsCoordinate task completion with internal and external teamsFollow up with internal teams (sales, IT, operations, help desk) as needed for issues, resources, tasks, etc.Update and maintain project documentationSupport Client Success Manager with client relationship during implementationManage multiple implementation projects simultaneouslyCompile and submit information for appropriate system access and credentialingCreate and track IT tickets/requests/action itemsObtain Operations checklistSchedule system and process workflow training sessionsRequest Payer contracts and documentsApply quality objectives with stakeholder input (e.g., key performance indicators, scope definition)Develop, communicate, and implement program/project risk/issue management plans and strategies (e.g., mitigation, avoidance, transfer, acceptance)Ensure a seamless transition from project implementation to the appropriate business owners for ongoing managementConduct analysis on project outcomes and make appropriate recommendations to improve initiativesAbility to plan and execute implementation / onboarding projectsProficient with project planning tools, Gantt charts, Smartsheet, etc. (preferred)Confident ability to lead, collaborate, triage, and make decisions in a fast-paced, changing environmentBasic understanding of secure data exchange methods with willingness to learn conversational basics of file & data types and SFTP file transfersDevelops and manages productive relationships with partners and key stakeholders regarding project development using effective written, electronic, and oral communicationsProven ability to use a consultative approach and persuasive communication with stakeholders.Ensure deadlines are met by moving projects along and holding key stakeholders accountableCraft in depth cross-functional communication strategies for key priorities, cross functional teams & executive leadershipShown strength in analytical and problem-solving skillsStrong Experience in negotiation and conflict resolutionStrong attention to detail with ability to organize and manage multiple priorities and projects, work to tight timeframes and achieve exceptional outcomesAbility to multi-task in a fast-paced evolving work environment with fluctuating priorities and deadlinesAbility to prioritize initiatives based on the evolving financial needs of the company, making consistently strategic recommendations to company leadershipAbility to work in and manage ambiguity, including dealing effectively with issues that do not always have a process, system, or solution in placeDemonstrate alignment to our company's valuesSelf-starter with high initiative
Education And Experience
Bachelor’s degree requiredMinimum of 3 years of project management and or implementation experience requiredComplex claims and/or denial management experience preferredRevenue Cycle Management technology implementation experience preferredPMP certification or Six Sigma certification is preferredProficiency in Microsoft Office (Word, Excel, Visio, PowerPoint, Outlook) project management tools (Smartsheet) is preferred
Benefits
At Aspirion we invest in our employees by offering unlimited opportunities for advancement, a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries, and incentive programs.
The US base pay range for this position starts at $75,000 annually. Individual pay is determined by a number of factors including, but not limited to, job-related skills, experience, education, training, licensure or certifications obtained. Market, location and organizational factors are also considered. In addition to base salary and a competitive benefits package, a performance bonus is included that is tied to achieved results.
AAP/EEO Statement
Equal Opportunity Employer/Drug-Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. Aspirion has a Drug-Free Workplace Policy in effect that is strictly adhered to.#J-18808-Ljbffr
For over two decades, Aspirion has delivered market-leading revenue cycle services. We specialize in collecting challenging payments from third-party payers, focusing on complex denials, aged accounts receivables, motor vehicle accident, workers’ compensation, Veterans Affairs, and out-of-state Medicaid.
At the core of our success is our highly valued team of over 1,400 teammates as reflected in one of our core guiding principles, “Our teammates are the foundation of our success.” United by a shared commitment to client excellence, we focus on achieving outstanding outcomes for our clients, aiming to consistently provide the highest revenue yield in the shortest possible time.
We are committed to creating a results-oriented work environment that is both challenging and rewarding, fostering flexibility, and encouraging personal and professional growth. Joining Aspirion means becoming a part of an industry leading team, where you will have the opportunity to engage with innovative technology, collaborate with a diverse and talented team, and contribute to the success of our hospital and health system partners. Aspirion maintains a strong partnership with Linden Capital Partners, serving as our trusted private equity sponsor.
What do we need?
The Client Implementation Project Manager will oversee the functional and technical implementation of new clients and existing clients that are expanding. Is responsible for managing the overall direction, coordination, planning, execution, and completion of Client Implementation projects with new and existing clients for the organization. Ensuring their projects achieve time, scope, budget, quality, and stakeholder satisfaction requirements with the end goal of delivering a quality experience for all participants.
What will you provide?
Create implementation project plan for tracking each client implementationEnsure projects are completed on time by managing deliverablesCoordinate and schedule internal and external implementation meetingsCoordinate task completion with internal and external teamsFollow up with internal teams (sales, IT, operations, help desk) as needed for issues, resources, tasks, etc.Update and maintain project documentationSupport Client Success Manager with client relationship during implementationManage multiple implementation projects simultaneouslyCompile and submit information for appropriate system access and credentialingCreate and track IT tickets/requests/action itemsObtain Operations checklistSchedule system and process workflow training sessionsRequest Payer contracts and documentsApply quality objectives with stakeholder input (e.g., key performance indicators, scope definition)Develop, communicate, and implement program/project risk/issue management plans and strategies (e.g., mitigation, avoidance, transfer, acceptance)Ensure a seamless transition from project implementation to the appropriate business owners for ongoing managementConduct analysis on project outcomes and make appropriate recommendations to improve initiativesAbility to plan and execute implementation / onboarding projectsProficient with project planning tools, Gantt charts, Smartsheet, etc. (preferred)Confident ability to lead, collaborate, triage, and make decisions in a fast-paced, changing environmentBasic understanding of secure data exchange methods with willingness to learn conversational basics of file & data types and SFTP file transfersDevelops and manages productive relationships with partners and key stakeholders regarding project development using effective written, electronic, and oral communicationsProven ability to use a consultative approach and persuasive communication with stakeholders.Ensure deadlines are met by moving projects along and holding key stakeholders accountableCraft in depth cross-functional communication strategies for key priorities, cross functional teams & executive leadershipShown strength in analytical and problem-solving skillsStrong Experience in negotiation and conflict resolutionStrong attention to detail with ability to organize and manage multiple priorities and projects, work to tight timeframes and achieve exceptional outcomesAbility to multi-task in a fast-paced evolving work environment with fluctuating priorities and deadlinesAbility to prioritize initiatives based on the evolving financial needs of the company, making consistently strategic recommendations to company leadershipAbility to work in and manage ambiguity, including dealing effectively with issues that do not always have a process, system, or solution in placeDemonstrate alignment to our company's valuesSelf-starter with high initiative
Education And Experience
Bachelor’s degree requiredMinimum of 3 years of project management and or implementation experience requiredComplex claims and/or denial management experience preferredRevenue Cycle Management technology implementation experience preferredPMP certification or Six Sigma certification is preferredProficiency in Microsoft Office (Word, Excel, Visio, PowerPoint, Outlook) project management tools (Smartsheet) is preferred
Benefits
At Aspirion we invest in our employees by offering unlimited opportunities for advancement, a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries, and incentive programs.
The US base pay range for this position starts at $75,000 annually. Individual pay is determined by a number of factors including, but not limited to, job-related skills, experience, education, training, licensure or certifications obtained. Market, location and organizational factors are also considered. In addition to base salary and a competitive benefits package, a performance bonus is included that is tied to achieved results.
AAP/EEO Statement
Equal Opportunity Employer/Drug-Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. Aspirion has a Drug-Free Workplace Policy in effect that is strictly adhered to.#J-18808-Ljbffr