Aspirion
Client Implementation Project Manager
Aspirion, Atlanta, Georgia, United States, 30383
What is Aspirion?
Aspirion is an industry-leading provider of complex claims and revenue cycle management services. We specialize in Motor Vehicle Accidents, Worker’s Compensation, Veterans Administration and Tricare, Complex Denials, Out-of-State Medicaid, Aged AR, and Eligibility and Enrollment Services. Our employees work in an environment that is both challenging and rewarding. We ask a lot out of our team members and in return we offer flexibility, autonomy, and endless opportunities for advancement. As we are committed to growth within the complex claims industry, we offer the same growth to our employees.
What do we need?
The Client Implementation Project Manager will oversee the functional and technical implementation of new clients and existing clients that are expanding. Is responsible for managing the overall direction, coordination, planning, execution, and completion of Client Implementation projects with new and existing clients for the organization. Ensuring their projects achieve time, scope, budget, quality, and stakeholder satisfaction requirements with the end goal of delivering a quality experience for all participants.
What will you provide?
Create implementation project plan for tracking each client implementationEnsure projects are completed on time by managing deliverablesCoordinate and schedule internal and external implementation meetingsCoordinate task completion with internal and external teamsFollow up with internal teams (sales, IT, operations, help desk) as needed for issues, resources, tasks, etc.Update and maintain project documentationSupport Client Success Manager with client relationship during implementationManage multiple implementation projects simultaneouslyCompile and submit information for appropriate system access and credentialingCreate and track IT tickets/requests/action itemsObtain Operations checklistSchedule system and process workflow training sessionsRequest Payer contracts and documentsApply quality objectives with stakeholder input (e.g., key performance indicators, scope definition)Develop, communicate, and implement program/project risk/issue management plans and strategies (e.g., mitigation, avoidance, transfer, acceptance)Ensure a seamless transition from project implementation to the appropriate business owners for ongoing managementConduct analysis on project outcomes and make appropriate recommendations to improve initiatives
Requirements
Ability to plan and execute implementation / onboarding projectsProficient with project planning tools, Gantt charts, Smartsheet, etc. (preferred)Confident ability to lead, collaborate, triage, and make decisions in a fast-paced, changing environmentBasic understanding of secure data exchange methods with willingness to learn conversational basics of file & data types and SFTP file transfersDevelops and manages productive relationships with partners and key stakeholders regarding project development using effective written, electronic, and oral communicationsProven ability to use a consultative approach and persuasive communication with stakeholders.Ensure deadlines are met by moving projects along and holding key stakeholders accountableCraft in depth cross-functional communication strategies for key priorities, cross functional teams & executive leadershipShown strength in analytical and problem-solving skillsStrong Experience in negotiation and conflict resolutionStrong attention to detail with ability to organize and manage multiple priorities and projects, work to tight timeframes and achieve exceptional outcomesAbility to multi-task in a fast-paced evolving work environment with fluctuating priorities and deadlinesAbility to prioritize initiatives based on the evolving financial needs of the company, making consistently strategic recommendations to company leadershipAbility to work in and manage ambiguity, including dealing effectively with issues that do not always have a process, system, or solution in placeDemonstrate alignment to our company's valuesSelf-starter with high initiative
Education And Experience
Bachelor’s degree requiredMinimum of 3 years of project management and or implementation experienceComplex claims and/or denial management experience preferredRevenue Cycle Management technology implementation experience preferredPMP certification or Six Sigma is preferredProficiency in Microsoft Office (Word, Excel, Visio, PowerPoint, Outlook) project management tools (Smartsheet preferred)
Benefits
At Aspirion we invest in our employees by offering unlimited opportunities for advancement, a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries, and incentive programs.
AAP/EEO Statement
Equal Opportunity Employer/Drug-Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. Aspirion has a Drug-Free Workplace Policy in effect that is strictly adhered to.
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Aspirion is an industry-leading provider of complex claims and revenue cycle management services. We specialize in Motor Vehicle Accidents, Worker’s Compensation, Veterans Administration and Tricare, Complex Denials, Out-of-State Medicaid, Aged AR, and Eligibility and Enrollment Services. Our employees work in an environment that is both challenging and rewarding. We ask a lot out of our team members and in return we offer flexibility, autonomy, and endless opportunities for advancement. As we are committed to growth within the complex claims industry, we offer the same growth to our employees.
What do we need?
The Client Implementation Project Manager will oversee the functional and technical implementation of new clients and existing clients that are expanding. Is responsible for managing the overall direction, coordination, planning, execution, and completion of Client Implementation projects with new and existing clients for the organization. Ensuring their projects achieve time, scope, budget, quality, and stakeholder satisfaction requirements with the end goal of delivering a quality experience for all participants.
What will you provide?
Create implementation project plan for tracking each client implementationEnsure projects are completed on time by managing deliverablesCoordinate and schedule internal and external implementation meetingsCoordinate task completion with internal and external teamsFollow up with internal teams (sales, IT, operations, help desk) as needed for issues, resources, tasks, etc.Update and maintain project documentationSupport Client Success Manager with client relationship during implementationManage multiple implementation projects simultaneouslyCompile and submit information for appropriate system access and credentialingCreate and track IT tickets/requests/action itemsObtain Operations checklistSchedule system and process workflow training sessionsRequest Payer contracts and documentsApply quality objectives with stakeholder input (e.g., key performance indicators, scope definition)Develop, communicate, and implement program/project risk/issue management plans and strategies (e.g., mitigation, avoidance, transfer, acceptance)Ensure a seamless transition from project implementation to the appropriate business owners for ongoing managementConduct analysis on project outcomes and make appropriate recommendations to improve initiatives
Requirements
Ability to plan and execute implementation / onboarding projectsProficient with project planning tools, Gantt charts, Smartsheet, etc. (preferred)Confident ability to lead, collaborate, triage, and make decisions in a fast-paced, changing environmentBasic understanding of secure data exchange methods with willingness to learn conversational basics of file & data types and SFTP file transfersDevelops and manages productive relationships with partners and key stakeholders regarding project development using effective written, electronic, and oral communicationsProven ability to use a consultative approach and persuasive communication with stakeholders.Ensure deadlines are met by moving projects along and holding key stakeholders accountableCraft in depth cross-functional communication strategies for key priorities, cross functional teams & executive leadershipShown strength in analytical and problem-solving skillsStrong Experience in negotiation and conflict resolutionStrong attention to detail with ability to organize and manage multiple priorities and projects, work to tight timeframes and achieve exceptional outcomesAbility to multi-task in a fast-paced evolving work environment with fluctuating priorities and deadlinesAbility to prioritize initiatives based on the evolving financial needs of the company, making consistently strategic recommendations to company leadershipAbility to work in and manage ambiguity, including dealing effectively with issues that do not always have a process, system, or solution in placeDemonstrate alignment to our company's valuesSelf-starter with high initiative
Education And Experience
Bachelor’s degree requiredMinimum of 3 years of project management and or implementation experienceComplex claims and/or denial management experience preferredRevenue Cycle Management technology implementation experience preferredPMP certification or Six Sigma is preferredProficiency in Microsoft Office (Word, Excel, Visio, PowerPoint, Outlook) project management tools (Smartsheet preferred)
Benefits
At Aspirion we invest in our employees by offering unlimited opportunities for advancement, a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries, and incentive programs.
AAP/EEO Statement
Equal Opportunity Employer/Drug-Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. Aspirion has a Drug-Free Workplace Policy in effect that is strictly adhered to.
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