State of Mississippi
Benefit Program Specialist II
State of Mississippi, Portland, Oregon, United States, 97204
Benefit Program Specialist II
| Government Jobs page has loaded.Location:
83 - STATEWIDE, MSJob Type:
Full-TimeJob Number:
9778-0671-20240923hindAgency:
0671 - EMPLOYMENT SECURITYOpening Date:
09/26/2024Closing Date:
10/2/2024 at 11:59 PM Central Time (US & Canada)Minimum Salary:
$34,800.00About the Agency:
To help Mississippians get jobs. Through our network of WIN Job Centers, MDES matches qualified, prospective employees with employers. At Job Centers, Mississippians can obtain job training to sharpen their work skills and become more competitive in the job market. The mission statement for the Mississippi Department of Employment Security is 'helping Mississippians get jobs.' For inquiries, contact the MDES Human Resources Department at HumanCapital@mdes.ms.gov or call 601-321-6000.Responsibilities:
Take unemployment claims, identify eligibility issues, conduct non-monetary investigations/adjudications, audit work search activity, and provide customers with information on unemployment claims.Provide customer service assistance, handle inbound and outbound calls, perform basic claim intake, create issues, and answer questions and concerns from customers in a timely manner.Assist other departments within the Office of Reemployment Assistance (ORA) as needed.Perform other duties as assigned by management.Be available to work flexible hours, including weekends, if needed.Some travel may be required.All potential applicants are required to have a valid driver's license and pass an extensive background check.What You'll Need to be Successful:
Excellent customer service and interpersonal skills.Good verbal and written communication skills.Strong time management and organizational skills.Computer literacy and the ability to work independently and collaboratively.A commitment to quality and accountability.A broad knowledge of MDES laws, regulations, programs, and agency policies related to unemployment.Preferred Qualifications:
Typically requires a Bachelor's Degree and 1-3 years of experience. Agency preferred qualifications include a Bachelor's Degree from an accredited four-year college or university and two years of experience directly related to the above-described job duties or similar review and investigative processes.Minimum Qualifications:
Typically requires a Bachelor’s Degree and 1-3 years of experience.Address:
210 East Capitol StreetSuite 800Jackson, Mississippi, 39201
#J-18808-Ljbffr
| Government Jobs page has loaded.Location:
83 - STATEWIDE, MSJob Type:
Full-TimeJob Number:
9778-0671-20240923hindAgency:
0671 - EMPLOYMENT SECURITYOpening Date:
09/26/2024Closing Date:
10/2/2024 at 11:59 PM Central Time (US & Canada)Minimum Salary:
$34,800.00About the Agency:
To help Mississippians get jobs. Through our network of WIN Job Centers, MDES matches qualified, prospective employees with employers. At Job Centers, Mississippians can obtain job training to sharpen their work skills and become more competitive in the job market. The mission statement for the Mississippi Department of Employment Security is 'helping Mississippians get jobs.' For inquiries, contact the MDES Human Resources Department at HumanCapital@mdes.ms.gov or call 601-321-6000.Responsibilities:
Take unemployment claims, identify eligibility issues, conduct non-monetary investigations/adjudications, audit work search activity, and provide customers with information on unemployment claims.Provide customer service assistance, handle inbound and outbound calls, perform basic claim intake, create issues, and answer questions and concerns from customers in a timely manner.Assist other departments within the Office of Reemployment Assistance (ORA) as needed.Perform other duties as assigned by management.Be available to work flexible hours, including weekends, if needed.Some travel may be required.All potential applicants are required to have a valid driver's license and pass an extensive background check.What You'll Need to be Successful:
Excellent customer service and interpersonal skills.Good verbal and written communication skills.Strong time management and organizational skills.Computer literacy and the ability to work independently and collaboratively.A commitment to quality and accountability.A broad knowledge of MDES laws, regulations, programs, and agency policies related to unemployment.Preferred Qualifications:
Typically requires a Bachelor's Degree and 1-3 years of experience. Agency preferred qualifications include a Bachelor's Degree from an accredited four-year college or university and two years of experience directly related to the above-described job duties or similar review and investigative processes.Minimum Qualifications:
Typically requires a Bachelor’s Degree and 1-3 years of experience.Address:
210 East Capitol StreetSuite 800Jackson, Mississippi, 39201
#J-18808-Ljbffr