Onetrust
Deal Desk Analyst
Onetrust, Atlanta, Georgia, United States, 30383
OneTrust unlocks the full potential of data and AI, securely and responsibly. Our platform enforces the secure handling of company data, empowering organizations to drive innovation responsibly while mitigating risks. With a comprehensive suite of solutions spanning data and AI security, privacy, governance, risk, ethics, and compliance, OneTrust enables seamless collaboration between data teams and risk teamsto enable rapid and trusted innovation. Recognized as the market leader in trust, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.The Challenge
As a Deal Desk Analyst, you'll tackle the complexities of structuring contracts and managing post-sales changes to optimize outcomes for OneTrust and our customers. Your challenge lies in navigating diverse requests while maintaining compliance and ensuring a smooth deal process.Your Mission
Collaborate closely with the Go-To-Market (GTM) function and cross-functional teams to structure and configure contracts for optimal outcomes, balancing customer requirements with internal policies and business objectives.Manage post-sales contractual changes, including amendments, restructures, and re-bills, ensuring timely and accurate processing to meet customer needs and business requirements.Provide day-to-day support to Sales, Legal, Finance, and RevRec teams, addressing inquiries, resolving issues, and facilitating smooth contract execution.Leverage your expertise in Salesforce or other CRM systems to provide user support and maintain data integrity, ensuring accurate and reliable contract management.Continuously identify opportunities for process improvements and provide insights to enhance the Quote-to-Bill workflow and business rules.You Are
An experienced professional with a background in Deal Desk, or Order Management, ideally within the SaaS or technology industry. You possess strong analytical skills, attention to detail, and the ability to collaborate effectively across teams to achieve common goals. You thrive in a fast-paced environment and are committed to delivering high-quality service to both internal and external stakeholders. Ideally, you have a solid understanding of structuring deals within a SaaS company, ensuring optimal outcomes for both the organization and its customers.Bachelor’s degree in Finance, Business Administration, or Accounting3 + years of experience in Deal Desk or Order Management roleKnowledge of Order Management processes and best practicesExperience with Salesforce Configure, Price, Quote (CPQ)Experience setting up standard and some non-standard quoting scenariosAbility to understand contracts and T&CsCan explain revenue metrics such as ARRStrong business acumen with excellent communication skillsSupported transformative Quote to Cash initiativesCan build reports and Dashboards in SalesforceUnderstanding of CLM Solutions (e.g. Ironclad)Experience maintaining a repository of Quote to Bill business rules and process flowsFor California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.Salary Range$67,500 — $101,250 USDWhere we Work
OneTrust embraces a hybrid working model. Our
Working@
OneTrust
initiative
is
our way of clarifying where we hire, how we work together, and where we’re located in that hybrid model.The underlying “why” for Working@ is that we are intentional about the culture that we want to create together. That includes bringing teams together, in-person, throughout the year to collaborate, build connections, learn from each other, and celebrate our wins to
Finish Stronger .We are committed to a
flexible
approach informed by a set of guiding principles. You’ll see that reflected in our worker designations: “Office-flex” and “Location-flex”.Office-flex:
Like a traditional hybrid model,
OneTrust
“Office-flex” employees may be asked to
work in an office periodically if they are within a commutable distance to a
OneTrust
office.
This includes coming into the office for our Company Kickoff, Company All Hands, and other larger company events.
Beyond that, we give our leaders and teams the flexibility to set
additional
guidelines
based on
the nature of
your role.Location-flex:
Similar to
other companies’ remote policies,
for
OneTrust
“Location-flex" roles
, you will primarily work from your home office location. However, you may
be
require
d
to
travel to
our
OneTrust
office
s or customer sites periodically based on
the nature
of your role.Each
role may have specific
requirements
, so we encourage you to verify the location
of the role with your recruiter during your first interview.As an employee at
OneTrust
, you will be part of the
OneTeam
. That means
you’ll
receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.Resources
Check out the following to learn more about OneTrust and its people:You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview
.
You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form .Recruitment fraud warning:
OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer.
Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address.
For more information or if you have been targeted please reach out to
askrecruiting@onetrust.com
.Our Commitment to You
When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique careerOneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.Our privacy center makes it easy to see howwe collect and use your information.
Your privacy
When we collect your personal information, we always inform you of your rights and make it easy for you to exercise them. Where possible, we also let you manage your preferences about how much information you choose to share with us, or our partners.
#J-18808-Ljbffr
As a Deal Desk Analyst, you'll tackle the complexities of structuring contracts and managing post-sales changes to optimize outcomes for OneTrust and our customers. Your challenge lies in navigating diverse requests while maintaining compliance and ensuring a smooth deal process.Your Mission
Collaborate closely with the Go-To-Market (GTM) function and cross-functional teams to structure and configure contracts for optimal outcomes, balancing customer requirements with internal policies and business objectives.Manage post-sales contractual changes, including amendments, restructures, and re-bills, ensuring timely and accurate processing to meet customer needs and business requirements.Provide day-to-day support to Sales, Legal, Finance, and RevRec teams, addressing inquiries, resolving issues, and facilitating smooth contract execution.Leverage your expertise in Salesforce or other CRM systems to provide user support and maintain data integrity, ensuring accurate and reliable contract management.Continuously identify opportunities for process improvements and provide insights to enhance the Quote-to-Bill workflow and business rules.You Are
An experienced professional with a background in Deal Desk, or Order Management, ideally within the SaaS or technology industry. You possess strong analytical skills, attention to detail, and the ability to collaborate effectively across teams to achieve common goals. You thrive in a fast-paced environment and are committed to delivering high-quality service to both internal and external stakeholders. Ideally, you have a solid understanding of structuring deals within a SaaS company, ensuring optimal outcomes for both the organization and its customers.Bachelor’s degree in Finance, Business Administration, or Accounting3 + years of experience in Deal Desk or Order Management roleKnowledge of Order Management processes and best practicesExperience with Salesforce Configure, Price, Quote (CPQ)Experience setting up standard and some non-standard quoting scenariosAbility to understand contracts and T&CsCan explain revenue metrics such as ARRStrong business acumen with excellent communication skillsSupported transformative Quote to Cash initiativesCan build reports and Dashboards in SalesforceUnderstanding of CLM Solutions (e.g. Ironclad)Experience maintaining a repository of Quote to Bill business rules and process flowsFor California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.Salary Range$67,500 — $101,250 USDWhere we Work
OneTrust embraces a hybrid working model. Our
Working@
OneTrust
initiative
is
our way of clarifying where we hire, how we work together, and where we’re located in that hybrid model.The underlying “why” for Working@ is that we are intentional about the culture that we want to create together. That includes bringing teams together, in-person, throughout the year to collaborate, build connections, learn from each other, and celebrate our wins to
Finish Stronger .We are committed to a
flexible
approach informed by a set of guiding principles. You’ll see that reflected in our worker designations: “Office-flex” and “Location-flex”.Office-flex:
Like a traditional hybrid model,
OneTrust
“Office-flex” employees may be asked to
work in an office periodically if they are within a commutable distance to a
OneTrust
office.
This includes coming into the office for our Company Kickoff, Company All Hands, and other larger company events.
Beyond that, we give our leaders and teams the flexibility to set
additional
guidelines
based on
the nature of
your role.Location-flex:
Similar to
other companies’ remote policies,
for
OneTrust
“Location-flex" roles
, you will primarily work from your home office location. However, you may
be
require
d
to
travel to
our
OneTrust
office
s or customer sites periodically based on
the nature
of your role.Each
role may have specific
requirements
, so we encourage you to verify the location
of the role with your recruiter during your first interview.As an employee at
OneTrust
, you will be part of the
OneTeam
. That means
you’ll
receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.Resources
Check out the following to learn more about OneTrust and its people:You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview
.
You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form .Recruitment fraud warning:
OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer.
Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address.
For more information or if you have been targeted please reach out to
askrecruiting@onetrust.com
.Our Commitment to You
When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique careerOneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.Our privacy center makes it easy to see howwe collect and use your information.
Your privacy
When we collect your personal information, we always inform you of your rights and make it easy for you to exercise them. Where possible, we also let you manage your preferences about how much information you choose to share with us, or our partners.
#J-18808-Ljbffr