OneTrust
Deal Desk Analyst
OneTrust, Atlanta, Georgia, United States, 30383
Strength in TrustOneTrust unlocks the full potential of data and AI, securely and responsibly. Our platform enforces the secure handling of company data, empowering organizations to drive innovation responsibly while mitigating risks. With a comprehensive suite of solutions spanning data and AI security, privacy, governance, risk, ethics, and compliance, OneTrust enables seamless collaboration between data teams and risk teams to enable rapid and trusted innovation. Recognized as the market leader in trust, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.
The ChallengeAs a Deal Desk Analyst, you'll tackle the complexities of structuring contracts and managing post-sales changes to optimize outcomes for OneTrust and our customers. Your challenge lies in navigating diverse requests while maintaining compliance and ensuring a smooth deal process.
Your Mission
Collaborate closely with the Go-To-Market (GTM) function and cross-functional teams to structure and configure contracts for optimal outcomes, balancing customer requirements with internal policies and business objectives.
Manage post-sales contractual changes, including amendments, restructures, and re-bills, ensuring timely and accurate processing to meet customer needs and business requirements.
Provide day-to-day support to Sales, Legal, Finance, and RevRec teams, addressing inquiries, resolving issues, and facilitating smooth contract execution.
Leverage your expertise in Salesforce or other CRM systems to provide user support and maintain data integrity, ensuring accurate and reliable contract management.
Continuously identify opportunities for process improvements and provide insights to enhance the Quote-to-Bill workflow and business rules.
You AreAn experienced professional with a background in Deal Desk, or Order Management, ideally within the SaaS or technology industry. You possess strong analytical skills, attention to detail, and the ability to collaborate effectively across teams to achieve common goals. You thrive in a fast-paced environment and are committed to delivering high-quality service to both internal and external stakeholders. Ideally, you have a solid understanding of structuring deals within a SaaS company, ensuring optimal outcomes for both the organization and its customers.
Bachelor’s degree in Finance, Business Administration, or Accounting
3 + years of experience in Deal Desk or Order Management role
Knowledge of Order Management processes and best practices
Experience with Salesforce Configure, Price, Quote (CPQ)
Experience setting up standard and some non-standard quoting scenarios
Ability to understand contracts and T&Cs
Can explain revenue metrics such as ARR
Excellent communication skills
Strong business acumen with excellent communication skills
Supported transformative Quote to Cash initiatives
Can build reports and Dashboards in Salesforce
Understanding of CLM Solutions (e.g. Ironclad)
Experience maintaining a repository of Quote to Bill business rules and process flows
DocuSign experience
Salary InformationFor California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.
Salary Range: $67,500 — $101,250 USDWhere we WorkOneTrust embraces a hybrid working model. Our Working@ OneTrust initiative is our way of clarifying where we hire, how we work together, and where we’re located in that hybrid model.
The underlying “why” for Working@ is that we are intentional about the culture that we want to create together. That includes bringing teams together, in-person, throughout the year to collaborate, build connections, learn from each other, and celebrate our wins to Finish Stronger.
We are committed to a flexible approach informed by a set of guiding principles. You’ll see that reflected in our worker designations: “Office-flex” and “Location-flex”.
Office-flex:
Like a traditional hybrid model, OneTrust “Office-flex” employees may be asked to work in an office periodically if they are within a commutable distance to a OneTrust office. This includes coming into the office for our Company Kickoff, Company All Hands, and other larger company events. Beyond that, we give our leaders and teams the flexibility to set additional guidelines based on the nature of your role.
Location-flex:
Similar to other companies’ remote policies, for OneTrust “Location-flex
#J-18808-Ljbffr
The ChallengeAs a Deal Desk Analyst, you'll tackle the complexities of structuring contracts and managing post-sales changes to optimize outcomes for OneTrust and our customers. Your challenge lies in navigating diverse requests while maintaining compliance and ensuring a smooth deal process.
Your Mission
Collaborate closely with the Go-To-Market (GTM) function and cross-functional teams to structure and configure contracts for optimal outcomes, balancing customer requirements with internal policies and business objectives.
Manage post-sales contractual changes, including amendments, restructures, and re-bills, ensuring timely and accurate processing to meet customer needs and business requirements.
Provide day-to-day support to Sales, Legal, Finance, and RevRec teams, addressing inquiries, resolving issues, and facilitating smooth contract execution.
Leverage your expertise in Salesforce or other CRM systems to provide user support and maintain data integrity, ensuring accurate and reliable contract management.
Continuously identify opportunities for process improvements and provide insights to enhance the Quote-to-Bill workflow and business rules.
You AreAn experienced professional with a background in Deal Desk, or Order Management, ideally within the SaaS or technology industry. You possess strong analytical skills, attention to detail, and the ability to collaborate effectively across teams to achieve common goals. You thrive in a fast-paced environment and are committed to delivering high-quality service to both internal and external stakeholders. Ideally, you have a solid understanding of structuring deals within a SaaS company, ensuring optimal outcomes for both the organization and its customers.
Bachelor’s degree in Finance, Business Administration, or Accounting
3 + years of experience in Deal Desk or Order Management role
Knowledge of Order Management processes and best practices
Experience with Salesforce Configure, Price, Quote (CPQ)
Experience setting up standard and some non-standard quoting scenarios
Ability to understand contracts and T&Cs
Can explain revenue metrics such as ARR
Excellent communication skills
Strong business acumen with excellent communication skills
Supported transformative Quote to Cash initiatives
Can build reports and Dashboards in Salesforce
Understanding of CLM Solutions (e.g. Ironclad)
Experience maintaining a repository of Quote to Bill business rules and process flows
DocuSign experience
Salary InformationFor California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.
Salary Range: $67,500 — $101,250 USDWhere we WorkOneTrust embraces a hybrid working model. Our Working@ OneTrust initiative is our way of clarifying where we hire, how we work together, and where we’re located in that hybrid model.
The underlying “why” for Working@ is that we are intentional about the culture that we want to create together. That includes bringing teams together, in-person, throughout the year to collaborate, build connections, learn from each other, and celebrate our wins to Finish Stronger.
We are committed to a flexible approach informed by a set of guiding principles. You’ll see that reflected in our worker designations: “Office-flex” and “Location-flex”.
Office-flex:
Like a traditional hybrid model, OneTrust “Office-flex” employees may be asked to work in an office periodically if they are within a commutable distance to a OneTrust office. This includes coming into the office for our Company Kickoff, Company All Hands, and other larger company events. Beyond that, we give our leaders and teams the flexibility to set additional guidelines based on the nature of your role.
Location-flex:
Similar to other companies’ remote policies, for OneTrust “Location-flex
#J-18808-Ljbffr