SERVPRO of Rockville-Olney/Silver Spring North
Dispatch Coordinator
SERVPRO of Rockville-Olney/Silver Spring North, Rockville, Maryland, us, 20849
SERVPRO of Rockville-Olney is hiring a Dispatch Coordinator!
Benefits
SERVPRO of Rockville-Olney offers:
Competitive compensation
Superior benefits
Career progression
Professional development
And more!
As the Dispatch Coordinator, you will assist with scheduling a team to the customer's location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and strive to assist others in their time of need, you could thrive in this environment!
Key Responsibilities
Dispatch and schedule restoration teams to incoming leads and projects in coordination with the management team
Review and maintain the scheduling software so that appropriate teams are routed accordingly
Perform detailed and accurate data entry
Receive incoming calls about past services, follow-ups on current projects, general inquiries about business, and other routine communications
Collaborate and assist with other departments, as needed
Position Requirements
High school diploma/GED (preferred)
At least 2 years of customer service and/or office-related experience
Prior dispatch experience preferred
Ability to multitask and remain detail-oriented
Knowledge of local geographical area is preferred
Must be knowledgeable in relevant computer applications
Skills/Physical Demands/Competencies
This is a sedentary role in a fast-paced office environment. Some filing is required, which would require the ability to lift files, open filing cabinets, and bend or stand as necessary. Ability to successfully complete a background check subject to applicable law.
Each SERVPRO Franchise is Independently Owned and Operated.
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Benefits
SERVPRO of Rockville-Olney offers:
Competitive compensation
Superior benefits
Career progression
Professional development
And more!
As the Dispatch Coordinator, you will assist with scheduling a team to the customer's location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and strive to assist others in their time of need, you could thrive in this environment!
Key Responsibilities
Dispatch and schedule restoration teams to incoming leads and projects in coordination with the management team
Review and maintain the scheduling software so that appropriate teams are routed accordingly
Perform detailed and accurate data entry
Receive incoming calls about past services, follow-ups on current projects, general inquiries about business, and other routine communications
Collaborate and assist with other departments, as needed
Position Requirements
High school diploma/GED (preferred)
At least 2 years of customer service and/or office-related experience
Prior dispatch experience preferred
Ability to multitask and remain detail-oriented
Knowledge of local geographical area is preferred
Must be knowledgeable in relevant computer applications
Skills/Physical Demands/Competencies
This is a sedentary role in a fast-paced office environment. Some filing is required, which would require the ability to lift files, open filing cabinets, and bend or stand as necessary. Ability to successfully complete a background check subject to applicable law.
Each SERVPRO Franchise is Independently Owned and Operated.
#J-18808-Ljbffr