Manager - Corporate Security

TITLE: MANAGER – CORPORATE SECURITYSTATUS: EXEMPTREPORTS TO: VP - SEC TECH INFRASTRUCTURE AND FACILITIESDEPARTMENT: CORPORATE SECURITYJOB CODE: 6315PAY SCALE: $98,600.00 - $110,000.00 ANNUALLYGENERAL DESCRIPTION:Direct and manage the corporate security team in support of the physical security activities necessary to protect the employees and assets of the credit union. Communicates and interacts with members, law enforcement, and branch/department personnel to provide assistance ensuring compliance with regulations, standards, and procedures. Navigate complex security challenges, build strong relationships, and drive a culture of security awareness throughout the organization.TASKS, DUTIES, FUNCTIONS:Direct the development of security staff ensuring staff is trained, developed, evaluated, and ensure adherence to policies and procedures.Responsible for the development and maintenance of an efficient and safe operation of the organization’s physical security program.Responsible for the administration of all aspects of physical security necessary to protect the employees and assets of the credit union. Provide executive protection and seek to minimize threats to senior management consistent with the objectives of the security program; administer, manage, and maintain all physical security systems and equipment, including digital video recorders, alarms, tracking devices, and access control; administer and maintain corporate security policy and procedures including bank robbery, employee and member safety issues.Responsible for managing security threats by identifying, assessing, reporting, and mitigating threats of violence.Respond to bank robbery calls providing an effective liaison between staff and law enforcement officers. Provide training and awareness for branch and headquarters personnel regarding proper procedures relevant to bank robberies or other hostile takeovers which includes travel to branches statewide for such training.Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including workplace violence protection, bank secrecy, and anti-money laundering laws appropriate to the position.Foster a positive and engaging work environment for each team member by promoting skill development, coaching for improvement and growth, inspiring others through your words and actions, ensuring positive employee morale throughout Golden 1, and embracing our mission, vision, and core values.Review, analyze and take appropriate action on all procedural recommendations for efficiency and soundness.Identify, investigate, and respond to member and employee issues and concerns.Provide relevant information from uncovered fraud accounts to other credit union departments and law enforcement authorities; respond to law enforcement agencies and financial institutions requesting documentation and/or images to support investigations including trial preparation and testifying at trials involving credit union losses.Assess branch and Operations center adherence to corporate security programs and procedures assisting all areas in attaining these goals on a consistent and timely basis. Responsible for all credit union branches located throughout California. Travel to proposed branch locations and conduct a preliminary security assessment in order to assist branch administration in the site selection process.Review, recommend, and negotiate security vendor contracts.Manage numerous security-related vendors including security guard services including selection, contract negotiation, placement, and billing reconciliation. Provide ongoing evaluations of these service providers in accordance with corporate policy, security needs, and objectives.Conduct interviews, investigations, and reporting relevant to Violence in the Workplace (VWP SB553) issues. Administer corporate policies and procedures concerning violence in the workplace. Assist with internal investigations and inquiries as necessary which include employee theft and misappropriation, compromises of member information, and other fraud and criminal matters.Develop and facilitate ongoing security and safety training and education for all employees of the credit union. Lead Enterprise-wide emergency response and safety team including the development and maintenance of incident response program and red team drills to drive a culture of safety.Lead or participate in cross-functional, enterprise-wide projects that directly or indirectly impact the security posture of the Credit Union.Develop external partnerships with law enforcement, regulators, and professional associations.Develop and maintain an understanding of the pertinent regulatory requirements and risks inherent to job responsibilities, establish, and maintain control activities that mitigate those risks consistent with the Credit Union’s risk appetite, and ensure operational integrity and compliance with applicable regulations.PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS:Effective oral and written communication skills required to interpret, resolve, and document security and related issues, train and evaluate staff, and perform other related tasks.Experience managing physical systems.Experience supervising/leading teams and projects.Must possess sufficient manual dexterity to skillfully operate an online computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine, and telephone.ORGANIZATIONAL CONTACTS & RELATIONSHIPS:INTERNAL:

All levels of staff.EXTERNAL:

Vendors, suppliers, members, local law enforcement, and government agencies.QUALIFICATIONS:EDUCATION:

Bachelor of Science in Criminal Justice or comparable discipline or equivalent experience.EXPERIENCE:

Six years or more of progressively responsible management experience within a financial institution overseeing Physical/Corporate Security, Threat Management, Risk Management, or Loss Prevention. Knowledge of institution operations, policies, and procedures. Law enforcement experience preferred.KNOWLEDGE/SKILLS:

Strong oral and written communication skills, leadership skills, knowledge of automated database programs, financial calculators, facsimile machine, personal computer and related software, electronic banking equipment, and member relations skills. Proven ability to successfully lead cross-functional, enterprise-wide projects. Enthusiasm and interest in security, loss/fraud prevention, and related services; strong sense of ethics and professionalism; communicate effectively in providing security guidance and expertise to other staff and the ability to prepare clear and concise written documents. Strong oral and written communication skills; strong organizational and time management skills.PHYSICAL REQUIREMENTS:Prolonged sitting throughout the workday with regular mobility required.Corrected vision within the normal range.Hearing within normal range. A device to enhance hearing will be provided if needed.Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.Carry and respond to mobile phone seven days a week, including off hours. May need to diagnose security issues remotely and regularly travel to site to assist, advise, or correct security issues either by car or public conveyance.Minimal travel throughout the United States to increase knowledge and skills in security area by car or public conveyance. Regular travel locally by car or public conveyance to resolve security issues and attend meetings.Occasionally long work hours may be required to accomplish tasks.Occasionally required changing work schedule to alternate shift to cover staff shortages and/or high-volume periods.LICENSES/CERTIFICATIONS:Possession of a valid California driver’s license is required.#LI-HybridTHIS JOB DESCRIPTION IN NO WAY STATES OR IMPLIES THAT THESE ARE THE ONLY DUTIES TO BE PERFORMED BY THIS EMPLOYEE. HE OR SHE WILL BE REQUIRED TO FOLLOW OTHER INSTRUCTIONS AND TO PERFORM OTHER DUTIES REQUESTED BY HIS OR HER SUPERVISOR THAT ARE WITHIN HIS / HER KNOWLEDGE, SKILL AND ABILITY AS WELL AS HIS / HER MENTAL AND PHYSICAL ABILITIES.

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