Showroom Specialist

Irvine, United States | Posted on 09/17/2024WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today’s most cutting-edge digital technologies to create value and grow.Collaborative. Respectful. Work hard, play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that likes to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.We are looking for a Showroom Specialist who will be responsible for assisting in sales presentations with prospective customers (consumers, specifiers, builders) and drive sales to our local dealers via customer referrals. You will support the marketing activities of the showroom, assist with customer demonstrations and classes, and day-to-day administrative functions. Assist with dealer/DSM training events and training materials to support field sales efforts. This position may require the ability to work a minimum of two Saturdays a month, occasional evenings, and some overnight travel.Role and Responsibilities:Perform product sales presentations for individual consumer’s showroom appointments on a daily basis.Assist with and/or perform monthly/bi-monthly consumer demonstrations and classes.Perform daily follow-up correspondence and phone calls to showroom customers, DM's, and trade professionals.Use selling skills to uncover customer needs and direct them to the appropriate product.May assist customers in placing orders directly with a dealer.Assist in creating marketing materials including social media and materials for showroom.Manage social media for showroom including weekly posts, event news and responding to customer comments.Assist in showroom administrative duties, including but not limited to: booking showroom appointments, taking customer calls, cooking class registrations, maintaining contact lists, DM communication, and appliance maintenance.Assist in dealer training materials and events, as needed.May develop relationships with local designers by attending monthly NKBA and ASID events.Complete special projects and/or all other duties as assigned by supervisor.Required Experience and Education:1-2 years of retail sales experience.Associates Degree from a college or university; or equivalent combination of education and experience.Proficiency in all MS applications (Outlook, Word, PowerPoint, and Publisher) to support showroom functions.Experience with social media platforms, including, but not limited to Facebook, Pinterest, Twitter, and YouTube.Necessary Skills and Attributes:Self-motivated individual with the ability to thrive in a team-based or independent environment.Detail-oriented with strong organization skills.Ability to work in a fast-paced environment.Limited supervision and the exercise of discretion.Excellent written and verbal skills to reflect a professional image when communicating with customers, DM's, and trade professionals.Excellent selling and follow-up skills to take leads from appointments to actual sale, and address customer & DM questions.Excellent presentation skills to support product and consumer demonstrations.Must know how to prepare meals as part of the training requirement and presentations.Ability to handle multiple tasks.Strong problem-solving skills.Ability to manage and interpret reports and data to create action and to grow the business.Interest and knowledge in high-end luxury appliances.Physical Demands:The physical demands described here are representative of those that must be met by contract employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the contract employee is occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, twist the body, walk, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds. Specific vision abilities required by the job include ability to distinguish the nature of objects by using the eye. Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time. Requires considerable (90%+) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity.Performs work under time schedules and stress which are normally periodic or cyclical, including time-sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines. May require working additional time beyond normal schedule and periodic travel.WHAT we’ll bring:During your interview process, our team can fill you in on all the details of our industry-competitive benefits and career development opportunities. A few highlights include:Medical PlansVision PlanShort-Term DisabilityLong-Term DisabilityCritical Illness/ Accident/ Hospital Indemnity/ Identity Theft Protection401(k)WHAT you should know:Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people. WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need assistance with any part of the application process should contact us.This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.Salary/Pay Range: $25.00-$28.00/hr (Depending on experience)

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