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Association of Academic Museums & Galleries.

Muscarelle Museum of Art Visitor Services Supervisor, Full Time Operational –

Association of Academic Museums & Galleries., Williamsburg, Virginia, us, 23187


Muscarelle Museum of Art Visitor Services Supervisor, Full Time Operational – William & Mary, Williamsburg, VA

The Visitor Services Supervisor at the Muscarelle Museum of Art is at the forefront of ensuring an exceptional and welcoming visitor experience that is reflective of the Museum’s mission. The Supervisor will assist, train, and supervise all aspects of visitor services at the Muscarelle Museum of Art: reception desk, timed admissions, monitoring galleries, program/event registration, scheduling of gallery monitors and volunteers, managing and scheduling tour requests, and gathering visitation data.Required qualifications include:Exceptional customer service skills and the ability to work with diverse populations and communities.High school graduate or equivalent.Highly organized and detail-oriented self-starter with a proven ability to meet multiple deadlines and balance numerous projects simultaneously.Strong computer skills with the ability to quickly learn modules, point of sale systems, etc.Compensation is up to $45,000, commensurate with experience, including retirement benefits, health insurance with options for expanded dental and vision, group and optional life insurance with coverage for spouse and children, flexible spending accounts, and an Employee Assistance Program (EAP).This full-time position will require additional hours beyond the typical work week, occasionally including evenings and weekends as needed. This is a non-exempt position, eligible for overtime in accordance with the Fair Labor Standards Act. This position may be subject to overtime during high peak times as directed and approved by the supervisor. This is a restricted position subject to the availability of funding. Job open date is 08/16/2024 with review begin date of 09/18/2024. For further information and application details, please visit

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