Strategic Account Manager

Who is Trace3 ?Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, and San Francisco.About The RoleThe Strategic Account Manager (SAM) will be responsible for prospecting, developing, and closing sales opportunities. This position will be responsible for selling technology solutions in core competencies of storage, security, virtualization, backup, networking, innovation, cloud, and data intelligence services. This position will have a strong understanding of how technology enables businesses to develop strategies and meet objectives. The Strategic Account Manager will be involved in the entire sales cycle, including leading meetings to discuss key business and technology issues, assess clients' needs, and identify the products/solutions that best meet those needs.What You’ll DoDrive business line revenue within assigned territory and accounts; discover, prospect, and qualify new opportunities as well as cross-sell and up-sell opportunities within existing customer base.Responsible for supervising and ensuring optimal client satisfaction throughout the entire lifecycle of the engagement by providing the Trace3 “Total Customer Experience.”Represent Trace3 to the customer in all sales-related matters and understand the customer’s business, product requirements, and industry challenges.Lead the proposed solution including transitioning the build and implementation to the delivery team, and remain engaged with the client while becoming a “thought leader” for the next opportunity.Build and maintain in-depth knowledge of Trace3’s products, services, partners, and markets.Direct complex sales cycles—including account mapping, development of high-level relationships, account strategies, and business cases.Communicate Trace3’s value proposition to varying technical and non-technical clients, including executive ''C'' level management, VP, and Director levels, and end-users.Qualifications & InterestsBachelor’s degree from an accredited university preferred.Minimum of seven years of relevant sales experience within technology environment.Excellent understanding of business environments and challenges of IT operations in an enterprise level corporation.Strong understanding of how clients use technology to meet business objectives.Strong financial and business acumen with understanding of a multi-faceted business operation.Excellent oral, written communication, and presentation skills with an ability to present technical issues, training sessions, and demos to C-Level Executives and non-technical audience.Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment.Ability to approach customer and sales requests with a proactive and consultative manner; listen and understand user requests and needs and effectively deliver.Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment.Motivated self-starter who loves to solve challenging problems and feels comfortable working directly with customers.The PerksComprehensive medical, dental, and vision plans for you and your dependents.401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability.Competitive Compensation.Training and development programs.Stocked kitchen with snacks and beverages.Collaborative and cool culture.Work-life balance and generous paid time off.Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.Estimated Pay Range: $100,000—$120,000 USD

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