PACCAR Inc
eCommerce Implementation Manager 1
PACCAR Inc, Renton, Washington, United States, 98056
Date:
Aug 30, 2024Company:
PACCARRequisition SummaryThe eCommerce Implementation Manager will be directly responsible for leading integration development of the industry leading eCommerce tool called Online Parts Counter (OPC) with our largest fleet’s business systems. This position is also responsible for driving engagement and the adoption of eCommerce solutions to PACCAR dealers and fleet customers to drive retail sales growth. The ideal candidate will have excellent communication and problem-solving skills, and strong project management experience. Successful dealer and fleet integrations with OPC will involve new development, management of existing integrated accounts, system upgrades, enhancements, and attention to customer and dealer user experience.Job Functions / ResponsibilitiesWork directly with fleet customers and all associates across required departments to manage the implementation of fleet development integrations with Online Parts Counter.Work with stakeholders to identify and capture business requirements; review deliverables; suggest process improvements as appropriate.Research solutions, identify and mitigate risks pertaining to OPC.Prepare and deliver virtual and onsite training for dealers and fleet customers related to OPC.Provide excellent support to dealers and fleet customers.Create and maintain all project related documents to include project plans, test plans, process flow diagrams, etc.Provide status reports and communication on projects and issues to management and escalate when necessary.Drive overall engagement and adoption of OPC across the dealer and fleet networks.Research technology solutions and stay up to date on the eCommerce industry.Other duties as assigned.QualificationsBachelor’s degree in Business, Information Technology, or other related field required.5+ years industry experience required.Exposure to IT Project Management methodologies.Advanced PM training (i.e. PMP), Six Sigma certification or training is preferred.System integration experience preferred.eCommerce experience preferred.Available to travel up to 25%.As a U.S. PACCAR employee, you have a full range of benefit options including:401k with up to a 5% company match.Fully funded pension plan that provides monthly benefits after retirement.Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time.Tuition reimbursement for continued education.Medical, dental, and vision plans for you and your family.Flexible spending accounts (FSA) and health savings account (HSA).Paid short-and long-term disability programs.Life and accidental death and dismemberment insurance.EAP services including wellness plans, estate planning, financial counseling and more.This position is eligible for a holiday gift.Salary Range:The salary range for this position is $96,700 - $136,290 annually. Additionally, this role is eligible for the full range of benefit options listed above.Additional Information:PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.PACCAR Parts is an E-Verify Employer.PACCAR has success with diverse teams of employees working together to achieve excellent results.Division InformationPACCAR Parts is the global provider of aftermarket parts and services to support Kenworth, Peterbilt, DAF and TRP dealers around the world.Company InformationPACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields.
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Aug 30, 2024Company:
PACCARRequisition SummaryThe eCommerce Implementation Manager will be directly responsible for leading integration development of the industry leading eCommerce tool called Online Parts Counter (OPC) with our largest fleet’s business systems. This position is also responsible for driving engagement and the adoption of eCommerce solutions to PACCAR dealers and fleet customers to drive retail sales growth. The ideal candidate will have excellent communication and problem-solving skills, and strong project management experience. Successful dealer and fleet integrations with OPC will involve new development, management of existing integrated accounts, system upgrades, enhancements, and attention to customer and dealer user experience.Job Functions / ResponsibilitiesWork directly with fleet customers and all associates across required departments to manage the implementation of fleet development integrations with Online Parts Counter.Work with stakeholders to identify and capture business requirements; review deliverables; suggest process improvements as appropriate.Research solutions, identify and mitigate risks pertaining to OPC.Prepare and deliver virtual and onsite training for dealers and fleet customers related to OPC.Provide excellent support to dealers and fleet customers.Create and maintain all project related documents to include project plans, test plans, process flow diagrams, etc.Provide status reports and communication on projects and issues to management and escalate when necessary.Drive overall engagement and adoption of OPC across the dealer and fleet networks.Research technology solutions and stay up to date on the eCommerce industry.Other duties as assigned.QualificationsBachelor’s degree in Business, Information Technology, or other related field required.5+ years industry experience required.Exposure to IT Project Management methodologies.Advanced PM training (i.e. PMP), Six Sigma certification or training is preferred.System integration experience preferred.eCommerce experience preferred.Available to travel up to 25%.As a U.S. PACCAR employee, you have a full range of benefit options including:401k with up to a 5% company match.Fully funded pension plan that provides monthly benefits after retirement.Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time.Tuition reimbursement for continued education.Medical, dental, and vision plans for you and your family.Flexible spending accounts (FSA) and health savings account (HSA).Paid short-and long-term disability programs.Life and accidental death and dismemberment insurance.EAP services including wellness plans, estate planning, financial counseling and more.This position is eligible for a holiday gift.Salary Range:The salary range for this position is $96,700 - $136,290 annually. Additionally, this role is eligible for the full range of benefit options listed above.Additional Information:PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.PACCAR Parts is an E-Verify Employer.PACCAR has success with diverse teams of employees working together to achieve excellent results.Division InformationPACCAR Parts is the global provider of aftermarket parts and services to support Kenworth, Peterbilt, DAF and TRP dealers around the world.Company InformationPACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields.
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