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Atrium Hospitality

Front Desk Associate

Atrium Hospitality, Portland, Oregon, United States, 97204


Hotel:Portland Embassy SuitesPosition:

Front Desk AssociateType:

Part timeAtrium SPIRIT:

where teamwork, passion and appreciation ignite service excellence.Location:

Embassy Suites - Located on Airport Way - Portland OregonSchedule:

Part Time - EveningsRecognition:

Recently named one of the TOP PLACES to Work in Oregon both in 2023 & 2022 by The OregonianBenefits:

Enjoy A Free Shift Meal, Free Parking & Travel Discounts when you join our Embassy Suites Family.Availability:

Must have Weekend AvailabilityApproximate Shift Hours:

4pm - 1am - 2 days a weekPay Range:

$16.50 - $17.50 per hourThe

Embassy Suites Portland Airport

features 251 guest suites and 20,000 sq. ft. of meeting space. The hotel is located less than half a mile outside the Portland International Airport, seven miles from downtown Portland, and nine miles from downtown Vancouver. The hotel has convenient access to the light-rail public transportation reaching the suburban areas of metro-Portland.At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests.We are looking for highly motivated individuals to join our Front Desk team.The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in and registering guests, the Front Desk Agent is a source of knowledge for the guest about everything concerning the hotel, its amenities, and the local area.If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to "WOW" people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.This role plays an important part in our culture:Service:Provide exceptional customer service by being engaging and taking sincere interest.Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.Assist guests with sending and receiving faxes, packages, and mail.Perseverance:Help to resolve problems through recovery when things aren't quite right.Inclusion:Commitment to the equitable treatment of all associates and guests as well as equal access to opportunities and resources for all.Respect:Value everyone's contribution to the team, and we will value your contribution as a key part of our success.Innovation:Look for ways to become an expert on the local area, being able to answer inquiries pertaining to hotel services, registration, shopping, dining, and travel directions.Teamwork:As needed, fulfill all job responsibilities expected of Shuttle Driver and Concierge Attendant.Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.What do we need from you to be successful in this role?High school diploma or equivalent.Customer service is our top priority; being on our team means you have a strong desire to make an impact on other people.This role interacts with guests and team members all day; excellent verbal and written communication skills and an outgoing, engaging personality are necessary.The hotel operates off a Property Management System; the front desk agents work in that system all day long, so the ability to pick up computer skills easily is necessary.The front desk role is at the center of attention for all hotel guests and requires someone to be able to stand for the duration of the shift.Flexibility with respect to working days, early mornings, evenings, weekends, and holidays is required.When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests.We reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests, including:Daily PaySignificant Travel Discounts on Marriott and/or Hilton properties401k PlansMedical InsuranceOther property-specific benefitsPlus, we make sure you can grow your career the way you want to through internship programs, training and development, and over 80 hotels that offer incredible opportunities for career-driven associates.

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