ITG Brands
National Account Manager - eCommerce
ITG Brands, Raleigh, North Carolina, United States,
Who We Are
ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity.
ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace that is diverse and inclusive. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table.
We are not afraid to seize opportunities and make things happen – both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.What You Will Do
Job Summary:
Develop and execute business plans for eCommerce Pure Play customers to deliver profitable sales growth. Lead representation at the headquarters of these accounts and develop strategic relationships, business plans and execution impacting performance across all accounts within the team portfolio.
Duties and Responsibilities:
(This list is not exhaustive and may be supplemented as necessary by the Company)
Lead the creation of a strategic growth plan to win in digital commerce with Company’s Pure Play customers while optimizing profitability and sales revenue.Serve as primary point of contact for eCommerce customers, fostering strong relationships and building a collaborative partnership.Conduct regular business reviews with customers and internal stakeholders, providing insights, performance updates, and recommending strategies for growth.Implement product, pricing, promotional, and advertising strategies to optimize sales and profitability on customers platform.Partner with Marketing and Customer Activation on digital communication and full-funnel initiatives that give Company portfolio maximum exposure and conversion along the consumer journey.Execute new product launches with timely and effective execution to maximize customer impact in the marketplace.Transform customer data into actionable insights, seeing real-time impacts to performance metrics like conversion, add to cart, and product page view rate.Oversee the maintenance of strategic initiatives that meet and exceed ROAS goals.Perform other job-related duties as assigned.Qualifications
Required Minimum Qualifications:
Bachelor’s degree in business administration or related field of study and 5+ years related work experience OR High School diploma/GED and 9+ years related work experienceSelling, and negotiating with national or regional customer managementDigital commerce and understanding of eCommerce landscapeMust be 21 years of age or olderMust possess a valid driver’s license issued from state in which employedKnowledge of:
Intermediate proficiency with Microsoft Office (Outlook, Word, Excel, & PowerPoint) and Microsoft TeamsGopuff platform, a plusSkilled in:
Verbal and written communicationAnalytical skillsAttention to detailUnderstanding of success metricsProblem/situation analysisEffective time and task managementMultitasking capabilitiesFlexibility and adaptabilityAbility to:
Navigate complex situationsAssess needs, propose mutually beneficial solutions, overcome objectives to close sale to maximize mutual valueChallenge the status-quo with a solutions based attitudeCommunicate to a broad and diverse audienceDevelop and maintain effective working relationshipsDemonstrate critical thinkingWork with diverse populations and varying education levelsPrioritize assignments, workload, and manage time accordinglyWork Environment and Physical Demand
Requires moderate physical effort. Occasionally lifts or moves light objects (10-50 lbs.).Reach and grasp objects / Hand eye coordination.Able to stoop, bend, kneel, crouch, and/or crawl.Walks, sits, or stands for extended periods.Prolonged machine operation including vehicle, computer, and keyboard equipment.Use of manual dexterity and fine motor skills.Exposure to uncomfortable work environment due to extreme temperature, noise level, and other conditions including second-hand smoke and/or vape.Work a fluctuating work schedule.What We Offer
Competitive benefits package that includes medical/dental/vision/life insurance/disability plansDollar for dollar 401k match up to 6% and 5% annual company contribution15 Company-paid holidaysGenerous paid time offEmployee recognition and discount programsEducation assistanceEmployee referral bonus programHybrid workplace – remote / in officeSummer hoursCasual dress policy Monday through FridayApplicant Information
This job description describes the essential functions of the job at the time the job description was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated.Everyone Belongs
ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at TalentAcquisition@itgbrands.com.
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ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity.
ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace that is diverse and inclusive. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table.
We are not afraid to seize opportunities and make things happen – both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.What You Will Do
Job Summary:
Develop and execute business plans for eCommerce Pure Play customers to deliver profitable sales growth. Lead representation at the headquarters of these accounts and develop strategic relationships, business plans and execution impacting performance across all accounts within the team portfolio.
Duties and Responsibilities:
(This list is not exhaustive and may be supplemented as necessary by the Company)
Lead the creation of a strategic growth plan to win in digital commerce with Company’s Pure Play customers while optimizing profitability and sales revenue.Serve as primary point of contact for eCommerce customers, fostering strong relationships and building a collaborative partnership.Conduct regular business reviews with customers and internal stakeholders, providing insights, performance updates, and recommending strategies for growth.Implement product, pricing, promotional, and advertising strategies to optimize sales and profitability on customers platform.Partner with Marketing and Customer Activation on digital communication and full-funnel initiatives that give Company portfolio maximum exposure and conversion along the consumer journey.Execute new product launches with timely and effective execution to maximize customer impact in the marketplace.Transform customer data into actionable insights, seeing real-time impacts to performance metrics like conversion, add to cart, and product page view rate.Oversee the maintenance of strategic initiatives that meet and exceed ROAS goals.Perform other job-related duties as assigned.Qualifications
Required Minimum Qualifications:
Bachelor’s degree in business administration or related field of study and 5+ years related work experience OR High School diploma/GED and 9+ years related work experienceSelling, and negotiating with national or regional customer managementDigital commerce and understanding of eCommerce landscapeMust be 21 years of age or olderMust possess a valid driver’s license issued from state in which employedKnowledge of:
Intermediate proficiency with Microsoft Office (Outlook, Word, Excel, & PowerPoint) and Microsoft TeamsGopuff platform, a plusSkilled in:
Verbal and written communicationAnalytical skillsAttention to detailUnderstanding of success metricsProblem/situation analysisEffective time and task managementMultitasking capabilitiesFlexibility and adaptabilityAbility to:
Navigate complex situationsAssess needs, propose mutually beneficial solutions, overcome objectives to close sale to maximize mutual valueChallenge the status-quo with a solutions based attitudeCommunicate to a broad and diverse audienceDevelop and maintain effective working relationshipsDemonstrate critical thinkingWork with diverse populations and varying education levelsPrioritize assignments, workload, and manage time accordinglyWork Environment and Physical Demand
Requires moderate physical effort. Occasionally lifts or moves light objects (10-50 lbs.).Reach and grasp objects / Hand eye coordination.Able to stoop, bend, kneel, crouch, and/or crawl.Walks, sits, or stands for extended periods.Prolonged machine operation including vehicle, computer, and keyboard equipment.Use of manual dexterity and fine motor skills.Exposure to uncomfortable work environment due to extreme temperature, noise level, and other conditions including second-hand smoke and/or vape.Work a fluctuating work schedule.What We Offer
Competitive benefits package that includes medical/dental/vision/life insurance/disability plansDollar for dollar 401k match up to 6% and 5% annual company contribution15 Company-paid holidaysGenerous paid time offEmployee recognition and discount programsEducation assistanceEmployee referral bonus programHybrid workplace – remote / in officeSummer hoursCasual dress policy Monday through FridayApplicant Information
This job description describes the essential functions of the job at the time the job description was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated.Everyone Belongs
ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at TalentAcquisition@itgbrands.com.
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