Optum
Per Diem Patient Access Representative Associate - Minneapolis, MN
Optum, Minneapolis, Minnesota, United States, 55400
$750 SIGN ON BONUS FOR EXTERNAL APPLICANTS
Opportunities at Optum, in strategic partnership with Allina Health.
As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start
Caring. Connecting. Growing together.
Location:
800 E 28 th
St, Minneapolis, MN 55407
The
Per Diem Patient Access Representative Associate
is responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and entering information into an electronic medical record.
Primary Responsibilities
Greets and welcomes patients in personCollects demographic and insurance informationChecks in and interviews patients to complete appropriate paperworkDirects patients to their appointment or procedureMay assist in scheduling add-on appointmentsDocuments any issues and resolutions in electronic medical recordResolves claim issues or registration errors on patient accountsUses resources, tools, and procedures to complete registration for accounts and in assigned work queuesVerifies insurance eligibility and benefits information for payers and interprets results focusing on complex billing situationsObtains cost information and explains it to patients if necessaryCollects co-pays or deductibles and responds to questions regarding financial assistance programs available. Refers complex questions as neededScreens and approves patients for financial assistance programsAssists and counsels patients with the application process for available financial assistance programsProvides technical or functional direction for employeesAssists patients in completion of request for information forms and submits them to the appropriate departmentObtains signatures from patients as neededMay gather medical record information from all departments for collectionProvides customer service for inbound and outbound telephone callsMay mentor other staff as neededOther duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and
#J-18808-Ljbffr
Opportunities at Optum, in strategic partnership with Allina Health.
As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start
Caring. Connecting. Growing together.
Location:
800 E 28 th
St, Minneapolis, MN 55407
The
Per Diem Patient Access Representative Associate
is responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and entering information into an electronic medical record.
Primary Responsibilities
Greets and welcomes patients in personCollects demographic and insurance informationChecks in and interviews patients to complete appropriate paperworkDirects patients to their appointment or procedureMay assist in scheduling add-on appointmentsDocuments any issues and resolutions in electronic medical recordResolves claim issues or registration errors on patient accountsUses resources, tools, and procedures to complete registration for accounts and in assigned work queuesVerifies insurance eligibility and benefits information for payers and interprets results focusing on complex billing situationsObtains cost information and explains it to patients if necessaryCollects co-pays or deductibles and responds to questions regarding financial assistance programs available. Refers complex questions as neededScreens and approves patients for financial assistance programsAssists and counsels patients with the application process for available financial assistance programsProvides technical or functional direction for employeesAssists patients in completion of request for information forms and submits them to the appropriate departmentObtains signatures from patients as neededMay gather medical record information from all departments for collectionProvides customer service for inbound and outbound telephone callsMay mentor other staff as neededOther duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and
#J-18808-Ljbffr