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Genesys

Senior Account Executive, Higher Education and Academic Medical Centers

Genesys, Denver, Colorado, United States,


Senior Account Executive, Higher Education and Academic Medical CentersLocation: Colorado, Idaho, Montana, Arizona, Utah

Time Type: Full time

Posted on: 23 Days Ago

Job Requisition ID: JR104881

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale.

Would you like to own driving revenue growth for the leader in Customer, Student, and Patient Experience for the Higher Education and Academic Medical markets? Do you have the communication skills, sales methodology rigor, business acumen, key relationships, industry experience, and technical background necessary to further the Genesys brand?

Summary: Genesys is expanding in the U.S. Public Sector market and this group within Genesys offers a creative, fast-paced, entrepreneurial work environment where you’ll be at the center of Genesys’ innovation. As a Genesys Senior Account Executive, you’ll have the opportunity to help drive the adoption and growth of emerging cloud-based customer experience platform.

Key Responsibilities:

Drive revenue, market share, and exceed new pipeline targets in your defined geographic region.

Effectively lead and manage active sales opportunities with prospects and customers.

Understand public and private procurement rules and processes to coach new customers through the acquisition process.

Accurately forecast revenue and meet (or exceed) monthly, quarterly, and yearly revenue targets.

Build, maintain, and iteratively evolve Territory Plans.

Collaborate strategically with Genesys Partners.

Collaborate regularly with internal Go-To-Market partners.

Manage and accelerate revenue with regular interactions with Genesys Partners.

Develop and refine your ability to present a compelling business value proposition for your customers.

Understand the business and technical requirements of your customers.

Collaborate with Genesys’ internal business partners to manage complex contract negotiations.

Prepare and deliver business reviews to the senior management team.

Accelerate customer adoption and ensure customer satisfaction.

Become expert at positioning the business value of our Digital and AI portfolio.

Build a strong working knowledge of customer mission and priorities.

Become expert at aligning customer initiatives to Genesys capabilities.

Minimum Requirements:

8+ years of field enterprise sales and/or business development experience.

Understanding and experience with higher education, public sector, and healthcare procurement.

BA/BS degree or equivalent experience.

Proficiency with enterprise platforms including Salesforce (CRM), Clari or similar.

Demonstrated proficiency and adoption of MEDDPICC.

Must be based in region with the ability to travel, as needed.

Preferred Qualifications:

Technical sales and solutions background in customer experience, CCaaS, UCaaS, etc.

Demonstrated history of consistently exceeding sales quota.

Experience selling to a variety of public sector agencies.

Documented industry and customer network.

Compensation:

This role has a market-competitive salary with an anticipated base compensation range of $94,800.00 - $186,000.00.

Benefits:

Medical, Dental, and Vision Insurance.

Telehealth coverage.

Flexible work schedules and work from home opportunities.

Development and career growth opportunities.

Open Time Off in addition to 10 paid holidays.

401(k) matching program.

Adoption Assistance.

Fertility treatments.

More details about our company benefits can be found at the following link:

Genesys Benefits .

About Genesys:

Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, please reach out to HR@genesys.com.

Genesys is an equal opportunity employer committed to equity in the workplace.

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