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Unidine

Dining Services Director

Unidine, Waterville, Maine, us, 04901


Position Title:

Dining Services Director - Waterville, ME

Salary:

$65000

Other Forms of Compensation:

10% Bonus

Think Fresh! Lead with Excellence!

An industry leading hospitality food service group, Unidine is driven by its exceptional people sharing their passion, creativity and talent to craft memorable guest experiences. Unidine’s commitment to scratch cooking, innovative programs, venue concepts and services continues to push boundaries and modernize dining programs for hundreds of clients around the nation.

Job Summary:

The Director of Dining Services is the strategic business leader of the community’s food and beverage/culinary operation ensuring resident and client satisfaction by providing a consistently high-quality product and best-in-class hospitality, while also meeting financial goals and driving a positive work environment. You will oversee the development and implementation of departmental strategies and ensures implementation of the Compass Community Living’s service strategy.

Leading Food & Beverage Operation:

Develop and implement overall operating strategy that is aligned with the Compass Community Living and client business strategy.

Must have an entrepreneurial approach and take full ownership of driving desired outcomes.

Ability to quickly evaluate personnel, operations, and culinary situations and make appropriate recommendations.

Maintain a professional and positive demeanor with a high level of resilience during stressful periods.

Perform daily walk-through to ensure full compliance with Department of Health regulations and Compass Group standards.

Directs and conducts safety, sanitation, and maintenance programs.

Ensures that regular, ongoing communication occurs in all areas of food and beverage.

Advise and update the executives, supervisors, co-workers, and subordinates on relevant information in a timely manner.

Business and Financial Competence:

Understanding market dynamics and important aspects of Compass Community Living’s business.

Capability to recognize and understand P&L drivers for the purpose of analyzing and evaluating results.

Develops overall budget and operates the account in accordance with the approved budget.

Coaches and supports team to optimally manage wages, food & beverage cost, and controllable expenses.

Reviews financial reports and statements to determine how the account is performing against budget.

Works with team to resolve areas of concern and develops strategies to improve financial performance.

Ensuring Exceptional Customer Service:

Understand the client’s business model to prioritize what is most important to their residents.

Be visible within the community to build and maintain excellent relationships.

Review resident satisfaction results and other data to identify areas of improvement.

Improves service by communicating and assisting individuals to understand resident needs.

Stays aware of market trends and introduces new food and beverage products.

Empowers employees to provide excellent service.

Team Building & Management:

Regularly lead team member meetings.

Create a positive work environment by serving as a role model.

Establishes goals including performance goals, budget goals, team goals, etc.

Solicits employee feedback and reviews employee satisfaction results.

Identifies the developmental needs of others, coach, and mentor team members.

Hires food & beverage leadership team members who demonstrate strong functional expertise.

Preferred Qualifications:

B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred.

Five to seven years of direct foodservice operational management experience.

Strong knowledge of food and catering trends.

Previous P&L accountability or contract-managed service experience is desirable.

Strong supervisory, leadership, management, and coaching skills.

Strong communication skills, both written and verbal.

Excellent financial, budgetary, accounting, and computational skills.

ServSafe Certified.

Apply to Unidine today!

Unidine is a member of Compass Group USA

Compass Group is an equal opportunity employer.

Qualified candidates must be able to perform the essential functions of this position satisfactorily.

Associates at Unidine are offered many fantastic benefits.

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off (varies by site/state)

Employee Assistance Program

Applications are accepted on an ongoing basis.

Unidine maintains a drug-free workplace.

Req ID: 1334126

Unidine

Nicholas Henderson

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