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BH Management

Resident Experience Specialist -BTR (Evergreen Req)

BH Management, Las Vegas, Nevada, us, 89105


Job Location:

Las Vegas, NVPosition Type:

Full Time (30-40 hours per week)Salary Range:

$22.00 - $24.00 HourlyJob Shift:

Day - including weekendsAt BH, we are always on the lookout for talented individuals to join our team. This position is part of our continuous effort to build a pipeline of qualified candidates for future opportunities. By submitting your application, you will be considered for upcoming roles that match your skills and experience.

We are committed to creating value in the apartment communities we manage. Our success is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation.Essential Job Functions:Provides effective customer service to all prospective tenants, current residents, and property staff by utilizing in-depth knowledge of the community/communities and its functions.Responsible for ensuring the daily marketing, administrative, and financial operation of the property under the direction of the community manager – build to rent.Maintains information concerning construction projects, rehab upgrades, amenities, facilities, services, and activities for the community/communities.Inspects all pre-leased homes prior to resident scheduled move in date: coordinate all changes regarding resident move outs.Communicate with residents regarding needs and periodically follow up on completed service requests.General office administrative duties, including answering phones, emails, written correspondence, and managing incoming mail for the community/communities.Assist with leasing job duties, including touring prospective residents and preparation of lease agreements and process the paperwork for the approval of the community manager - BTR, as directed to meet business needs.Other duties as assigned.Minimum Qualifications/Skills:High School Diploma/GEDAbility to travel a minimum of 60%Excellent customer service, interpersonal skills, and professional demeanorBasic computer knowledge/office equipment skillsExcellent attention to detail, organizational/multi-tasking skillsExcellent communication skillsAbility to thrive in a fast-paced environmentAbility to work with a diverse group of people and customersDemonstrated sales and closing skillsA valid driver’s license may be requiredWhere required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law.Work Schedule:

8am-5pm, Monday-Friday (will vary based on property needs).BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live.

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