General Dynamics Corporation
Refugee Operations Analyst
General Dynamics Corporation, Falls Church, Virginia, United States, 22042
Responsibilities for this Position
Location:
USA VA Home Office (VAHOME)Full Part/Time:
Full timeJob Req:
RQ169736Type of Requisition:
PipelineClearance Level Must Currently Possess:
NoneClearance Level Must Be Able to Obtain:
SecretSuitability:Public Trust/Other Required:
NACI (T1)Job Family:
Functional ExpertsJob Qualifications:Skills:
Case Management, Communication, ResearchingCertifications:Experience:
2 + years of related experienceUS Citizenship Required:
No
Job Description:The
Refugee Operations Analyst
works within the guidelines of the U.S. Refugee Admissions Program (USRAP) to support the Bureau of Population, Refugees and Migration (PRM) and the Refugee Processing Center (RPC) mission. The
Refugee Operations Analyst
works closely with Resettlement Support Centers (RSCs) and Resettlement Agencies (RAs) to ensure refugee data is entered accurately and follows correct business and system protocols within the START application. START is a ServiceNow based case management system and reporting tool that assists in managing refugee processing activities. The
Refugee Operations Analyst
works within and across collaborative environments both internally and externally to train users and to document stakeholder policy, procedures, processes and needs.
Responsibilities:Performs data entry tasks and quality-control measures in the START applicationResearches case history and statusesCommunicates with internal and external stakeholders on behalf of the RPCResponds to unique case processing situationsAnalyzes user needs to determine functional requirements for a wide variety of projectsResearches, identifies, and assists in the formulation of recommendations about resources required for task execution and completionParticipates in the development of updates to or new functionality/business processes to meet client needsWrites and updates project documentation including procedures and training materialsOther special tasks and projects, as assigned
DESIRED QUALIFICATIONS:
BA/BS (or equivalent experience), 2+ years of experienceREQUIRED QUALIFICATIONS:
A Secret security clearance, or the ability to obtain one
The likely salary range for this position is:
$61,181 - $82,775. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40Travel Required:
Less than 10%Telecommuting Options:
RemoteWork Location:
Any Location / Remote
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.#J-18808-Ljbffr
Location:
USA VA Home Office (VAHOME)Full Part/Time:
Full timeJob Req:
RQ169736Type of Requisition:
PipelineClearance Level Must Currently Possess:
NoneClearance Level Must Be Able to Obtain:
SecretSuitability:Public Trust/Other Required:
NACI (T1)Job Family:
Functional ExpertsJob Qualifications:Skills:
Case Management, Communication, ResearchingCertifications:Experience:
2 + years of related experienceUS Citizenship Required:
No
Job Description:The
Refugee Operations Analyst
works within the guidelines of the U.S. Refugee Admissions Program (USRAP) to support the Bureau of Population, Refugees and Migration (PRM) and the Refugee Processing Center (RPC) mission. The
Refugee Operations Analyst
works closely with Resettlement Support Centers (RSCs) and Resettlement Agencies (RAs) to ensure refugee data is entered accurately and follows correct business and system protocols within the START application. START is a ServiceNow based case management system and reporting tool that assists in managing refugee processing activities. The
Refugee Operations Analyst
works within and across collaborative environments both internally and externally to train users and to document stakeholder policy, procedures, processes and needs.
Responsibilities:Performs data entry tasks and quality-control measures in the START applicationResearches case history and statusesCommunicates with internal and external stakeholders on behalf of the RPCResponds to unique case processing situationsAnalyzes user needs to determine functional requirements for a wide variety of projectsResearches, identifies, and assists in the formulation of recommendations about resources required for task execution and completionParticipates in the development of updates to or new functionality/business processes to meet client needsWrites and updates project documentation including procedures and training materialsOther special tasks and projects, as assigned
DESIRED QUALIFICATIONS:
BA/BS (or equivalent experience), 2+ years of experienceREQUIRED QUALIFICATIONS:
A Secret security clearance, or the ability to obtain one
The likely salary range for this position is:
$61,181 - $82,775. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40Travel Required:
Less than 10%Telecommuting Options:
RemoteWork Location:
Any Location / Remote
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.#J-18808-Ljbffr