Baxter
Kidney Care Strategic Initiative Leader - Customer Experience
Baxter, Deerfield, Illinois, United States, 60063
Vantive: A New Company Built On Our LegacyBaxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.At Vantive, you will become part of a community of people who are focused, courageous and don't settle for the mediocre. Each of us are driven to help improve patients' lives worldwide. Join us as we revolutionize kidney care and other vital organ support.*Completion of the proposed separation of Kidney Care from Baxter into a standalone company (to be named Vantive) remains subject to the satisfaction of customary conditions.Strategic Initiative Leader - Customer Experience
will lead the planning and execution of transformation initiatives for KidneyCo.This role is responsible for defining and scoping specific transformation initiatives collaborating closely with leaders across KidneyCo functions/geographies and coordinating and organizing efforts across individual transformation workstreams. This role will also organize events and workshops in a structured way to find opportunities for end-to-end process improvement.The core purpose of the Transformation Lead is to:Engagement:
Foster strong relationships with key stakeholders, including executive leadership and cross-functional teams, to gain support and ensure alignment for transformation projects.Transformation Strategy:
Guide the cross-functional team in the development and refinement of the overall transformation strategy and vision for the initiative, aligning with the objectives and goals of the organization. Drive consensus among stakeholders and senior leadership on the transformation.KPI Measurement & Governance:
Develop and implement a roadmap, performance metrics and tracking mechanisms to drive the effectiveness of transformation initiatives, providing regular report-outs to senior leadership. Prepare and facilitate governance reviews with senior leadership. Maximize business results through continuous improvement in the organization's ability to execute programs from identification through implementation.Project and Program Management:
Stay up to date with industry trends, emerging technologies, and best practices in transformation management. Identify opportunities for process improvement. Work closely with stakeholders to mature KidneyCo's project management systems, processes, tools, and skill-level.Responsibilities:In this critical and highly visible role, you will support, develop, and execute strategies to accelerate our transformation business plan, our processes, and solutions.Lead, organize, and conduct workshops working with leaders and key partners across business units, and synthesize findings into opportunities/initiatives for the transformation program.Define and structure the program management approach, and guide initiative leaders to follow through a consistent program management cadence and documentation.Manage execution of initiatives and coordinate efforts and thinking across workstreams to ensure initiatives are delivered timely, interdependencies across initiatives are supervised, and risks/issues are uncovered and raised to program leaders for resolution.Lead development of executive-level presentations to report out on initiative progress, drive decision making, and work on materials for senior leaders on a regular cadence as well as on an ad-hoc basis.Support the initiative goal setting process and establish/implement tools and mechanisms to supervise progress and ensure value realization from initiatives.Conduct current and future state definition and analysis and ensure alignment at an executive level.Build tools, templates, and processes to support effective change and transformation enablement. Promote integration and coordination with leaders and team members across initiatives teams, clarifying interdependencies and ensuring streamlined communication between the teams.Lead initiative team meetings to provide guidance to the initiative teams, to uncover and to help team prioritize issues/risks to resolve, and bring these insights into program level regular meetings.Qualifications:15+ years of professional experience in project/program management and knowledge of Corporate Finance.Track record of delivery of global continuous improvement projects on schedule and on budget that meet or exceed targets.Strategic and critical thinking, approaching problem solving with structure and creativity.Demonstrated capabilities in putting thoughts into executive level materials.Experience in tracking project goals, risks, and issues, conceptualizing mitigating strategies and presenting the same to senior management.Strong analytical skills and experience in processes, workflows, metrics development.Demonstrated experience as a collaborative team member with good interpersonal skills, including the ability to report important issues and options clearly.Analytical capacities to synthesize large quantities of data and information and present thinking to the leadership.Intellectually curious with a drive for continuous improvement and margin accretion.Keeps updated on industry and company practices relevant to project management, e.g. metrics performance indicators, protocols, etc.Developing executive presentations with effective storyboarding, status updates.Project Financial Evaluation skills including DCF Valuations, CAPEX planning & NPV analysis.
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will lead the planning and execution of transformation initiatives for KidneyCo.This role is responsible for defining and scoping specific transformation initiatives collaborating closely with leaders across KidneyCo functions/geographies and coordinating and organizing efforts across individual transformation workstreams. This role will also organize events and workshops in a structured way to find opportunities for end-to-end process improvement.The core purpose of the Transformation Lead is to:Engagement:
Foster strong relationships with key stakeholders, including executive leadership and cross-functional teams, to gain support and ensure alignment for transformation projects.Transformation Strategy:
Guide the cross-functional team in the development and refinement of the overall transformation strategy and vision for the initiative, aligning with the objectives and goals of the organization. Drive consensus among stakeholders and senior leadership on the transformation.KPI Measurement & Governance:
Develop and implement a roadmap, performance metrics and tracking mechanisms to drive the effectiveness of transformation initiatives, providing regular report-outs to senior leadership. Prepare and facilitate governance reviews with senior leadership. Maximize business results through continuous improvement in the organization's ability to execute programs from identification through implementation.Project and Program Management:
Stay up to date with industry trends, emerging technologies, and best practices in transformation management. Identify opportunities for process improvement. Work closely with stakeholders to mature KidneyCo's project management systems, processes, tools, and skill-level.Responsibilities:In this critical and highly visible role, you will support, develop, and execute strategies to accelerate our transformation business plan, our processes, and solutions.Lead, organize, and conduct workshops working with leaders and key partners across business units, and synthesize findings into opportunities/initiatives for the transformation program.Define and structure the program management approach, and guide initiative leaders to follow through a consistent program management cadence and documentation.Manage execution of initiatives and coordinate efforts and thinking across workstreams to ensure initiatives are delivered timely, interdependencies across initiatives are supervised, and risks/issues are uncovered and raised to program leaders for resolution.Lead development of executive-level presentations to report out on initiative progress, drive decision making, and work on materials for senior leaders on a regular cadence as well as on an ad-hoc basis.Support the initiative goal setting process and establish/implement tools and mechanisms to supervise progress and ensure value realization from initiatives.Conduct current and future state definition and analysis and ensure alignment at an executive level.Build tools, templates, and processes to support effective change and transformation enablement. Promote integration and coordination with leaders and team members across initiatives teams, clarifying interdependencies and ensuring streamlined communication between the teams.Lead initiative team meetings to provide guidance to the initiative teams, to uncover and to help team prioritize issues/risks to resolve, and bring these insights into program level regular meetings.Qualifications:15+ years of professional experience in project/program management and knowledge of Corporate Finance.Track record of delivery of global continuous improvement projects on schedule and on budget that meet or exceed targets.Strategic and critical thinking, approaching problem solving with structure and creativity.Demonstrated capabilities in putting thoughts into executive level materials.Experience in tracking project goals, risks, and issues, conceptualizing mitigating strategies and presenting the same to senior management.Strong analytical skills and experience in processes, workflows, metrics development.Demonstrated experience as a collaborative team member with good interpersonal skills, including the ability to report important issues and options clearly.Analytical capacities to synthesize large quantities of data and information and present thinking to the leadership.Intellectually curious with a drive for continuous improvement and margin accretion.Keeps updated on industry and company practices relevant to project management, e.g. metrics performance indicators, protocols, etc.Developing executive presentations with effective storyboarding, status updates.Project Financial Evaluation skills including DCF Valuations, CAPEX planning & NPV analysis.
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