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Crumbl Cookies

Shift Lead

Crumbl Cookies, Dover, Delaware, United States, 19904


Shift Lead at Crumbl Cookies

Are you a highly skilled and motivated individual looking for an immediate opportunity to lead a dynamic team in the food and beverage industry? Do you have a passion for creating delicious cookies and providing exceptional customer service? If your answer is 'yes', then we have the perfect job for you!

Crumbl Cookies, co-founded by Jason McGowan (CEO) & Sawyer Hemsley (COO), is a renowned brand known for creating the world's best chocolate chip cookie. We are seeking a talented Shift Lead to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service.

Responsibilities:

Supervising employees, assigning duties, and creating a shift schedule.

Monitoring team performance and ensuring duties are performed efficiently.

Reporting any issues that arise during the shift to management.

Managing employee requests and transgressions.

Ensuring compliance with company policies, health, and safety standards.

Coaching team members and training new staff.

Opening and closing registers, accounting for the daily intake, and preparing cash deposits.

Handling customer issues and employee disputes.

Requirements:

High school diploma/GED.

Excellent communication and interpersonal skills.

Strong leadership and organizational skills.

Confident problem-solver.

Team player.

As a Shift Lead at Crumbl Cookies, you will have the opportunity to work in a fun and loving environment, surrounded by delicious cookies. You will gain valuable skills in leadership, team management, and customer service. In addition, we offer flexible scheduling options.

Location:

Dover Crumbl

Pay:

$17 - $19 / hour + Tips

Benefits:

Flexible schedule

Job Type:

fulltime, parttime

Schedule:

Monday to Friday

Weekend availability

8 hour shift

Day shift

Night shift

Education:

High school degree

Work location:

On-site

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