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Capital One

Manager, Product Manager - Retail Bank Payments

Capital One, Wilmington, Delaware, us, 19894


114 5th Ave (22114), United States of America, New York, New YorkManager, Product Manager - Retail Bank Payments

Capital One offers industry-leading credit cards, checking accounts, savings accounts, auto loans, and other financial products that are central to the way that more than 65 million people live every day. Making payments is integral to managing their money.Capital One's Retail Bank Payments team is working to redefine how our customers interact with their money. In the Consumer Bank, we believe great products begin with a deep understanding of our customers. We combine a human-centered approach with data-driven decision making to design, build and test our way to truly enabling financial experiences.The Product Manager for the Retail Bank Payments team plays a critical role in achieving our goals. This is a highly collaborative role, where you will work closely with a team of product managers as well partnering with designers, engineers, data analysts, operations, and business partners to transform financial experiences for our customers.Your product forms a key cornerstone of Capital One's payments experience - blending digital UX design with backend integration to provide our customers the ability to move their money seamlessly and reliably.What will you do?

The successful candidate will flex between playing the Product Manager "exploration" role and the Product Owner "execution" role. You will leverage your design thinking skills to find creative and targeted solutions to our end users needs to create a game changing payments experience. You will also have full Product Owner authority for a critical agile team to bring this UX to life. You will own the following:Work in a hands-on, collaborative environment with top designers, engineers, and data analysts to build breakthrough experiences and products.Participate in Design Thinking, Agile, and LEAN rituals which establish rhythm for the team, promote ongoing communication, and iterative refinement of roadmaps.Regularly and systematically use data to uncover opportunities, track product performance, and drive decision making.Partner with other PdMs and POs in performing prioritization of work based on product vision.Manage and groom the backlog of stories for assigned agile delivery teams.Work closely with the tech team to prioritize, negotiate, and remove blockers to orchestrate successful launch or optimization cycles.Serve as subject matter expert, contributing practitioner, and thought leader.What you'll need to be successful:

A high level of intellectual curiosity and comfort with ambiguity.Appreciation of the payments industry and the evolution that is currently unfolding.Analytical problem solver who can clearly identify, analyze, and resolve issues as they arise.Collaborative, team player attitude with the ability to navigate and influence the organization.Execution focused - Results-oriented with a "can do" attitude and a bias for action.Enthusiastic, knowledgeable and passionate around agile product management, with the goal of delivering breakthrough consumer experiences.Proven experience executing a transformational product strategy while successfully tackling ambiguity independently.Strong communication, facilitation, presentation, and interpersonal skills.Knowledge and passion for emerging technologies and how they are used to empower developers and businesses to deliver great products.Basic Qualifications

Bachelor's Degree or military experience.At least 3 years of agile digital product management.Preferred Qualifications

Bachelor's Degree in Computer Science or Engineering.3+ years of experience leading agile teams to launch digital products.3+ years translating business strategy and data analysis into digital products.This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.

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