Capital One
Manager, Product Manager Enterprise Payments
Capital One, Wilmington, Delaware, us, 19894
West Creek 7 (12077), United States of America, Richmond, VirginiaManager, Product Manager Enterprise Payments
At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalize credit card offers, turning the entire industry on its head. As we've grown bigger, we've found more and more ways to use technology and face-to-face conversations to understand the human problems associated with money and finances.Capital One's Enterprise Payments team is defining the roadmap that will enable the bank's overall digital payments strategy, modernizing existing payment types and introducing the latest innovations. In an industry rooted in mainframe systems and batch processes, we are driving toward a cloud-based, API/microservice architected, real-time data environment. The world is moving toward faster payments and Capital One is not just ahead of the curve, but defining it. We are a tech-centric company and an innovation laboratory within the only founder-led, top 10 bank in the U.S.The Product Manager for the Enterprise Payments team plays a critical role in achieving our goals. This is a highly collaborative role, where the individual will work closely with a team of product managers as well partnering with designers, engineers, data scientists, operations, and business partners to transform the experience for all of our customers. Through this collaboration, the individual will shape the product strategy and then develop, launch, and enhance payments experiences that will meet the unique needs of our customers, ranging from consumer to small business to commercial personas across both lending and deposit products.Your product forms a key cornerstone of Capital One's payments experience - blending digital design with backend integration to provide our internal and external customers the ability to transact in real time with straight through processing. To fit the bill, you will need to have deep passion for Payments along with product-centric thinking that analyzes problems, develops simple and intuitive solutions and then, working with our agile teams, delivers those user experiences on the latest technologies. You'll need to be equally comfortable navigating the development with our tech partners as you are communicating user experience, operational fulfillment, and risk with our business partners.What will you do?The successful candidate will flex between playing the Product Manager "exploration" role and the Product Owner "execution" role. You will leverage your design thinking skills to find creative and targeted solutions to our end users needs to create a game changing user experience in the Payments Industry. You will also have full Product Owner authority for a critical agile team to bring this UX to life.You will own the following:Work in a hands-on, collaborative environment with top designers, engineers, data scientists, and analysts to build breakthrough experiences and productsParticipate in Design Thinking, Agile, and LEAN rituals which establish rhythm for the team, promote ongoing communication, and iterative refinement of roadmapsWork closely with business partners across the enterprise to ensure your product functionally solves their needs, in the agreed upon timelines for implementationRegularly and systematically use data to uncover opportunities, track product performance, and drive decision makingPartner with other PdMs and POs in performing prioritization of work based on product vision and use cases presented from across the enterprise.Manage and groom the backlog of stories for assigned agile delivery teams.Sit embedded with the tech team, working with them to resolve doubts and prioritize, negotiate, and remove blockers to orchestrate successful launch or optimization cycleServe as subject matter expert, contributing practitioner, and thought leaderHere is what you will bring to the table:A high level of intellectual curiosity and comfort with ambiguityAppreciation of the payments industry and the evolution that is currently unfoldingAnalytical problem solver who can clearly identify, analyze, and resolve issues as they ariseCollaborative, team player attitude with the ability to navigate and influence the organizationExecution focused - Results-oriented with a "can do" attitude and a bias for actionEnthusiastic, knowledgeable and passionate around agile product management, with the goal of delivering breakthrough consumer experiencesProven experience executing a transformational product strategy while successfully tackling ambiguity independentlyStrong communication, facilitation, presentation, and interpersonal skills Knowledge and passion for emerging technologies and how they are used to empower developers and businesses to deliver great products.Basic QualificationsBachelor's Degree or military experienceAt least 3 years of agile digital product managementPreferred QualificationsBachelor's Degree in Computer Science or EngineeringAt least 3 plus years of experience leading agile teams to launch digital productsAt least 3 plus years translating business strategy and data analysis into digital products
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At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalize credit card offers, turning the entire industry on its head. As we've grown bigger, we've found more and more ways to use technology and face-to-face conversations to understand the human problems associated with money and finances.Capital One's Enterprise Payments team is defining the roadmap that will enable the bank's overall digital payments strategy, modernizing existing payment types and introducing the latest innovations. In an industry rooted in mainframe systems and batch processes, we are driving toward a cloud-based, API/microservice architected, real-time data environment. The world is moving toward faster payments and Capital One is not just ahead of the curve, but defining it. We are a tech-centric company and an innovation laboratory within the only founder-led, top 10 bank in the U.S.The Product Manager for the Enterprise Payments team plays a critical role in achieving our goals. This is a highly collaborative role, where the individual will work closely with a team of product managers as well partnering with designers, engineers, data scientists, operations, and business partners to transform the experience for all of our customers. Through this collaboration, the individual will shape the product strategy and then develop, launch, and enhance payments experiences that will meet the unique needs of our customers, ranging from consumer to small business to commercial personas across both lending and deposit products.Your product forms a key cornerstone of Capital One's payments experience - blending digital design with backend integration to provide our internal and external customers the ability to transact in real time with straight through processing. To fit the bill, you will need to have deep passion for Payments along with product-centric thinking that analyzes problems, develops simple and intuitive solutions and then, working with our agile teams, delivers those user experiences on the latest technologies. You'll need to be equally comfortable navigating the development with our tech partners as you are communicating user experience, operational fulfillment, and risk with our business partners.What will you do?The successful candidate will flex between playing the Product Manager "exploration" role and the Product Owner "execution" role. You will leverage your design thinking skills to find creative and targeted solutions to our end users needs to create a game changing user experience in the Payments Industry. You will also have full Product Owner authority for a critical agile team to bring this UX to life.You will own the following:Work in a hands-on, collaborative environment with top designers, engineers, data scientists, and analysts to build breakthrough experiences and productsParticipate in Design Thinking, Agile, and LEAN rituals which establish rhythm for the team, promote ongoing communication, and iterative refinement of roadmapsWork closely with business partners across the enterprise to ensure your product functionally solves their needs, in the agreed upon timelines for implementationRegularly and systematically use data to uncover opportunities, track product performance, and drive decision makingPartner with other PdMs and POs in performing prioritization of work based on product vision and use cases presented from across the enterprise.Manage and groom the backlog of stories for assigned agile delivery teams.Sit embedded with the tech team, working with them to resolve doubts and prioritize, negotiate, and remove blockers to orchestrate successful launch or optimization cycleServe as subject matter expert, contributing practitioner, and thought leaderHere is what you will bring to the table:A high level of intellectual curiosity and comfort with ambiguityAppreciation of the payments industry and the evolution that is currently unfoldingAnalytical problem solver who can clearly identify, analyze, and resolve issues as they ariseCollaborative, team player attitude with the ability to navigate and influence the organizationExecution focused - Results-oriented with a "can do" attitude and a bias for actionEnthusiastic, knowledgeable and passionate around agile product management, with the goal of delivering breakthrough consumer experiencesProven experience executing a transformational product strategy while successfully tackling ambiguity independentlyStrong communication, facilitation, presentation, and interpersonal skills Knowledge and passion for emerging technologies and how they are used to empower developers and businesses to deliver great products.Basic QualificationsBachelor's Degree or military experienceAt least 3 years of agile digital product managementPreferred QualificationsBachelor's Degree in Computer Science or EngineeringAt least 3 plus years of experience leading agile teams to launch digital productsAt least 3 plus years translating business strategy and data analysis into digital products
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