Logo
TTEC

Temporary Team Lead - Remote

TTEC, Carson City, Nevada, us, 89702


TTEC Temporary Team Lead - Remote Carson City, Nevada Apply Now

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Temporary Team Lead working remotely in the United States, you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!What You’ll DoMotivate your team to meet TTEC and client metric performance goals.Answer associates' questions, guide them to resolve issues, and handle customer escalations.Coach associates to ensure the achievement of company and client goals while addressing employee-related issues.Manage multiple, complex tasks and projects while monitoring absence and attendance of your team.Process payroll and other administrative tasks.Provide constant coaching and feedback, celebrate successes, and have difficult conversations when needed.Troubleshoot technology issues and support outage processes.Impact the financial health of our company by helping retain employees and influencing absenteeism and occupancy.What You Bring to the RoleAssociate degree, technical school, or equivalent work experience.Promote a performance-driven culture and mentor others.Utilize time management skills and manage priority tasks.Engage and support your team in accomplishing day-to-day tasks.Customer-focused mindset.Comfortable with computer systems.What You Can ExpectSupportive of your career and professional development.An inclusive culture and community-minded organization.A global team of curious lifelong learners guided by our company values.Ask us about our paid time off (PTO) and wellness and healthcare benefits.The anticipated range is $20-$22 hourly. Actual compensation offers may vary based on geographic location, work experience, education, and/or skill levels. Visit

here

for more information.About TTECOur business is about making customers happy. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. We talk, message, text, and video chat with millions of customers every day.TTEC is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to building a diverse and inclusive workforce.

#J-18808-Ljbffr