Mr. Handyman (New)
Customer Service Representative - Mr Handyman
Mr. Handyman (New), White Plains, New York, United States,
Job Opening: Inside Sales Dispatcher (Customer Support)Location:
White Plains, NYCompany:
Mr. Handyman of Westchester CountyOverview:We are seeking an Inside Sales Dispatcher to manage customer support, streamline processes, and handle administrative tasks for both residential and commercial clients. The ideal candidate has 5+ years of experience in office management or inside sales and a strong background in developing business relationships.Key Responsibilities:Customer Support:Maintain customer files and respond to inquiries.Handle incoming calls, schedule jobs, and follow up on service calls and surveys.Office Administration:Oversee daily office operations and manage supplies.Document communications and train new employees.Resource & Vendor Management:Coordinate with vendors for timely deliveries and manage the weekly route schedule.Assist technicians with advice and directions.Business Development:Build and maintain client relationships to drive new business.Stay informed on products and services to assist customers effectively.Documentation and Reporting:Keep accurate records and generate necessary reports.Verify job completions and manage invoices in ServiceTitan.Qualifications:Minimum 5 years in office management or inside sales (home services preferred).Strong typing and 10-key skills.Proficient in MacOS and MS Office; ServiceTitan experience a plus.Excellent organizational, multitasking, and problem-solving skills.Bilingual preferred.Benefits:Competitive salary ($20-$25/hr based on experience).Career advancement and professional development opportunities.Paid holidays, vacation, and bonus eligibility.Supportive work environment focused on safety and teamwork.Work Hours:Monday to Friday, 8 AM - 4 PM, with potential overtime.Join us in providing exceptional service to our clients!
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White Plains, NYCompany:
Mr. Handyman of Westchester CountyOverview:We are seeking an Inside Sales Dispatcher to manage customer support, streamline processes, and handle administrative tasks for both residential and commercial clients. The ideal candidate has 5+ years of experience in office management or inside sales and a strong background in developing business relationships.Key Responsibilities:Customer Support:Maintain customer files and respond to inquiries.Handle incoming calls, schedule jobs, and follow up on service calls and surveys.Office Administration:Oversee daily office operations and manage supplies.Document communications and train new employees.Resource & Vendor Management:Coordinate with vendors for timely deliveries and manage the weekly route schedule.Assist technicians with advice and directions.Business Development:Build and maintain client relationships to drive new business.Stay informed on products and services to assist customers effectively.Documentation and Reporting:Keep accurate records and generate necessary reports.Verify job completions and manage invoices in ServiceTitan.Qualifications:Minimum 5 years in office management or inside sales (home services preferred).Strong typing and 10-key skills.Proficient in MacOS and MS Office; ServiceTitan experience a plus.Excellent organizational, multitasking, and problem-solving skills.Bilingual preferred.Benefits:Competitive salary ($20-$25/hr based on experience).Career advancement and professional development opportunities.Paid holidays, vacation, and bonus eligibility.Supportive work environment focused on safety and teamwork.Work Hours:Monday to Friday, 8 AM - 4 PM, with potential overtime.Join us in providing exceptional service to our clients!
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