Geodis Group
Transportation Supervisor
Geodis Group, Oregon, Illinois, United States, 61061
Transportation Supervisor
is responsible for supervising the activities of all team members engaged in carrying out customer service activities, as well as performing duties associated with planning and transportation needs.ABOUT THE TEAM:At GEODIS, we don’t just move goods through the supply chain, we are passionate about helping you move your career to the next level. As a company, our emphasis on excellence has made us a global supply chain leader, committed to helping clients overcome their logistical constraints. We could not do this without our people, our GEODIANS, and a culture of transparency, inclusion, trust, and respect.No matter what position you’re in or where you’re located across our 160+ locations in the United States, you’ll find yourself contributing to the success of some of the biggest brands in the world, all while you
Keep Rising
in your career.ABOUT THE ROLE:The points below highlight the
Transportation Supervisor
duties:Monitors service calls to observe employee demeanor, technical accuracy, and conformity to company policies and standardized work.Recommends corrective action to adjust customer complaints.Serves as the direct point of contact for customer issues that require immediate attention.Escalates operational issues to the manager when required.Coordinates with FAP on invoice resolution and carrier escalation.Prepares month-end close revenue accruals reports for the manager.Prepares and works with the manager on customer QBRs.Determines work procedures and ensures SOPs are completed and accurate.Prepares work schedules and training for non-exempt employees.Approves and tracks work schedules for non-exempt team members.Supports planners during contingencies by securing trucks for multiple customers while being cost-conscious and following business rules.Collaborates with the accounts payable team to ensure timely and accurate processing of freight bills.Audits all invoices and assists the central billing team with all discrepancy investigations.Follows up with carriers to ensure timely receipt of invoices.Manages customer’s requirements for load planning and routing compliance.Establishes cross-training initiatives within the team.Assists manager with team member performance appraisals, discipline, and goal setting.Other duties as required and assigned.Requirements:Bachelor’s degree from a 4-year college or university.Minimum 3 years related experience and/or training; or an equivalent combination of education and experience.Experience with transportation management systems.Experience with optimization tools preferred.PC literate to include Microsoft Office products such as Word, Excel, and Outlook.Ability to travel up to 10% of the time.Ability to write reports, business correspondence, and procedure manuals.Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers.Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.BENEFITS:Health, dental, and vision insurance after 30 days of employment.Access to employee perks like fitness class discounts and free access to a relaxation and meditation app.Paid maternity and paternity leave.Free financial wellness programs.Free telemedical access to doctors and therapists through FirstStop Health.Hybrid and flexible workplace – our teammates work from home at least a couple of days a week.Opportunities to volunteer and give back to your community.Access to career development, employee resource groups, and mentorship programs.#KeepRisingNext steps:Sound like the right job for you? Visit our website and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.ORText GEO to 25000 to Apply.
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is responsible for supervising the activities of all team members engaged in carrying out customer service activities, as well as performing duties associated with planning and transportation needs.ABOUT THE TEAM:At GEODIS, we don’t just move goods through the supply chain, we are passionate about helping you move your career to the next level. As a company, our emphasis on excellence has made us a global supply chain leader, committed to helping clients overcome their logistical constraints. We could not do this without our people, our GEODIANS, and a culture of transparency, inclusion, trust, and respect.No matter what position you’re in or where you’re located across our 160+ locations in the United States, you’ll find yourself contributing to the success of some of the biggest brands in the world, all while you
Keep Rising
in your career.ABOUT THE ROLE:The points below highlight the
Transportation Supervisor
duties:Monitors service calls to observe employee demeanor, technical accuracy, and conformity to company policies and standardized work.Recommends corrective action to adjust customer complaints.Serves as the direct point of contact for customer issues that require immediate attention.Escalates operational issues to the manager when required.Coordinates with FAP on invoice resolution and carrier escalation.Prepares month-end close revenue accruals reports for the manager.Prepares and works with the manager on customer QBRs.Determines work procedures and ensures SOPs are completed and accurate.Prepares work schedules and training for non-exempt employees.Approves and tracks work schedules for non-exempt team members.Supports planners during contingencies by securing trucks for multiple customers while being cost-conscious and following business rules.Collaborates with the accounts payable team to ensure timely and accurate processing of freight bills.Audits all invoices and assists the central billing team with all discrepancy investigations.Follows up with carriers to ensure timely receipt of invoices.Manages customer’s requirements for load planning and routing compliance.Establishes cross-training initiatives within the team.Assists manager with team member performance appraisals, discipline, and goal setting.Other duties as required and assigned.Requirements:Bachelor’s degree from a 4-year college or university.Minimum 3 years related experience and/or training; or an equivalent combination of education and experience.Experience with transportation management systems.Experience with optimization tools preferred.PC literate to include Microsoft Office products such as Word, Excel, and Outlook.Ability to travel up to 10% of the time.Ability to write reports, business correspondence, and procedure manuals.Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers.Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.BENEFITS:Health, dental, and vision insurance after 30 days of employment.Access to employee perks like fitness class discounts and free access to a relaxation and meditation app.Paid maternity and paternity leave.Free financial wellness programs.Free telemedical access to doctors and therapists through FirstStop Health.Hybrid and flexible workplace – our teammates work from home at least a couple of days a week.Opportunities to volunteer and give back to your community.Access to career development, employee resource groups, and mentorship programs.#KeepRisingNext steps:Sound like the right job for you? Visit our website and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.ORText GEO to 25000 to Apply.
#J-18808-Ljbffr