Surveillance Manager

Job Title: Surveillance ManagerSalary: $75,000+Status: Full TimeShift: VariesThere are many great advantages to work in our Surveillance department:4/10's!Free Hot Meal per shiftNon-smoking environmentSubsidized transportationFlexible SchedulesCareer AdvancementResponsibilities:Ensure all Surveillance policies and procedures are followedHandle communication between Surveillance and other departments and agenciesReview all paperworkTrain or delegate training of Surveillance personnelFill in Surveillance as needed and work open shifts as neededKeep team members informed of changes in casino policies, procedures, and gaming related issuesConduct interviews for open positionsAssist with performance management of Surveillance team (including but not limited to disciplinary action and performance reviews)Monitor casino activityWrite accurate reports and keep logs current and correctRecord all activities on propertyDub media as neededOperate all surveillance equipmentOccasional heavy liftingSit and view monitors for duration of shift when neededQualifications:Must be able to obtain and maintain a Colorado Support Gaming LicenseMust be able to uphold the highest level of confidentialityMust be able to work any shift, including weekends and holidaysMust be able to learn and operate all surveillance equipmentExceptional customer service skills to both external and internal customers required with adherence to the All Star Service Principles2 years casino Surveillance Management experienceKnowledge of internal and external thefts, cards, slots, cage and all other areas of the casino preferredPrevious casino experience preferredDVR experience highly desirableNot only does Monarch offer a luxury experience for guests, we offer luxury benefits to our Team Members as well!Full Time Team Members (30+ hours) will enjoy the following benefits and perks:2 Weeks PTO at your first-year anniversary of employment6 Observed Holidays and Holiday PayHealth Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company matchPart Time and Full Time Team Members (TMs) will enjoy the following benefits and perks:1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft DrinksUp to 48 hours of Sick Pay for Team Members Under 30 hrs per Week80% Subsidized Bus Transportation OptionsFree Covered ParkingEducation/Tuition/Certification Reimbursement (up to $6,000 per calendar year)Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positionsCareer Development and Advancement ProgramsTeam Member Anniversary Recognition (earn resort credit, vacation trips and more!)Team Member Hotel, Retail and Spa DiscountsSave your gas and mileage on your car! Check out these convenient casino bus routes:

www.casinoshuttle.com

or

www.aceexpresscoaches.com .As a Team Member of Monarch, we subsidize your bus transportation up to 80%!An Equal Opportunity Employer:

Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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