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Bridgeway Professionals

Business Development & Operations Manager

Bridgeway Professionals, Phila, Pennsylvania, United States,


Business Development & Operations ManagerType:

Direct HireID:

PA108-2737881Posted:

Aug 28, 2024POSITION SUMMARY:The Business Development & Operations Manager position is responsible for the development and execution of a business plan that accelerates the company’s growth in the CNG Transportation & Marketing, Field Gas Condition & Compression, and LNG markets. This includes identifying natural gas suppliers, equipment providers, and customer segmentation to prioritize business segments. The role involves prospecting, acquiring, and maintaining new customers while ensuring customer satisfaction throughout the sales and delivery processes.JOB DUTIES:Lead sales and operational efforts and manage the total P&L of this new business segment by executing the approved business plan.Strengthen existing customer relationships through proactive relationship building strategies to ensure customer retention.Collaborate with the company’s transportation and oil & gas field services businesses on opportunities to migrate customers from diesel fuel supply to CNG, LNG, or field gas product supply.Develop pricing models for the products being sold and collaborate with the company’s transportation arm to determine the optimum pricing of freight for the services provided.Identify the resources needed to provide appropriate services (equipment rental, field labor services) to effectively provide services to customers and enhance the company’s non-fuel revenue.Engage with the company’s safety resources to ensure compliance with safety requirements.Identify and manage subcontractors that can supplement our team in providing services to our customers.Oversee the delivery and setup of required equipment, ensuring proper maintenance for reliable and safe operations.Manage the field team of employees providing on-site services.Provide quality service through daily contact including order receipt, problem resolution, quoting, and delivery implication resolution.Develop and ensure that detailed processes are utilized for every task to eliminate mistakes, spills, releases, and injuries.Manage and maintain bid contracts and monitor customers’ contractual agreements to ensure obligations are met.Effectively complete customer quotes in a timely manner.Ensure customers are invoiced accurately within 48 hours from ship date, aiming for 24 hours.Prospect new customer opportunities to build and maintain a detailed list of prospects.Pursue major account prospects targeted through marketing campaigns while building relationships with key purchasers.Exceed volume and gross profit objectives through the acquisition of new quality/volume bids.Work with the credit department to maximize account potential within credit limits.Communicate to resolve current and potential delivery issues.Work with the supply department to maximize account potential through index and risk management programs.Manage complex and technical sales processes by understanding supply and demand dynamics in the petroleum markets.Provide excellent service by communicating clearly and professionally to customers and colleagues.REQUIREMENTS:Bachelor’s degree (B.A. or B.S.) in Business Administration, Marketing, or relevant area from an accredited college or university.Proven success in the Oil and gas and CNG transportation businesses.Strong communication skills, both oral and written.Ability to make timely, practical business decisions.Strong computer skills; experience with Windows, Internet Explorer, and MS-Office (Word, Excel, PowerPoint).In-depth knowledge of the petroleum industry preferred.

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