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Cardsdirect

Sales Assistant Northampton (0417)

Cardsdirect, Northampton, Massachusetts, us, 01061


Unit 16, Princes Walk, Grosvenor Centre, Northampton, Northamptonshire NN1 2ELNMW / NLWPermanentPart-timeReporting To: Store Manager / Assistant Manager

To sell products and deliver outstanding customer service at all times. To offer guidance and product knowledge should customers need it. To adhere to all Company policies, procedures and Health And Safety instructions. But, most of all….

MAKE PEOPLE SMILE!

Through the product, the prices and the service.Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:Customer Service

Create a friendly, welcoming and professional atmosphere for customers to shop inGreet customers, be approachable and thank them for their customSpend time with customers, if appropriate, ensuring they have received all and any help that they may have required in making their purchaseProvide a safe environment for other team members and customers, adhering to the Company Health And Safety policyPromote any Company marketing initiatives such as “Upsell products” or vouchers, as and when requested to do soWork with the store management to maximise sales and offer constructive ideas and recommendations for improvementsOperate a till adhering to any Company guidelines regarding tills and cash handlingPeople

Read and adhere to all Company proceduresTreat all members of the team courteously and professionallyKeep all staff areas clean, tidy and safe as instructed by the store managementHelp the store manager in the training of new members of the team, helping them to understand procedures and policiesProduct

Merchandise and display stock in accordance to any specific Company and management instructionsHelp to minimise stock loss through theft and damages by being vigilant to suspicious activity in store and handling stock in a responsible mannerGive feedback to management on any customer requests made to you for productsKeep all displays that you are responsible for, fully stocked, neat, tidy and cleanMaintain a generally high level of merchandising throughout the store to create an attractive and pleasant shopping and working experienceAssist with unloading of deliveries and storage of stockAssist with the maintenance of the stock roomAssist with stocktakes, which may include working outside of the stores normal trading hoursGeneral

Undertake any reasonable requests from the store management or company in line with business demand

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