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DSV Air & Sea Inc.

Supervisor, Operations

DSV Air & Sea Inc., Hazle Brook, Pennsylvania, United States,


If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.Job area:

ManagerialDSV - Global transport and logisticsIn 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.comLocation: USA - Hazle Township, 100 Green Mountain RdDivision: SolutionsJob Posting Title: Supervisor, OperationsTime Type: Full TimePOSITION SUMMARYThe Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, product slotting, and customer communication activities daily, including labor scheduling, space utilization, equipment, and manpower. People management responsibilities include hiring and training, planning and assigning daily work, conducting performance appraisals, addressing performance issues, and resolving problems. Under the direction of the Operations Manager or Distribution Center Manager, the Supervisor is responsible for supervising the receiving, warehousing, and shipping of products in a manner consistent with company service and cost objectives. As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.ESSENTIAL DUTIES AND RESPONSIBILITIESConducts staff meetings to review daily/weekly work activities, plan and assure continuous improvement.Effectively keeps senior management and client representatives informed of critical issues that affect the operations.Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures.Implements and reports ongoing cost savings measures. Provides ideas and suggestions for more efficient operations.Meets all client specified KPI's and complies with Quality system requirements.Manages the operations to achieve prescribed objectives. Applies sound communication and motivational techniques, creates programs to fairly and equitably supervise, counsel, and discipline team members.Provides direction and support to Human Resources. Assists in creating programs for hiring, training, and professional development.Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities.Has overall training and evaluation responsibilities of warehouse staff.Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers.Trains new staff in assigned duties or delegates training responsibility to experienced team members.Keeps informed of quantity and quality of jobs being performed throughout the day, providing guidance and advice as necessary.Keeps Manager advised of progress or problems requiring attention on a daily basis.Assists in the physical operations as needed.Maintains high degree of motivation in team members to retain focus on providing highest levels of customer satisfaction.Provides ongoing growth and development opportunities for team members.Provides input and conducts annual performance reviews for team members.Supports adherence to Standard Operating Procedures (SOPs).SKILLS & ABILITIESEducation & Experience:Must have a High school diploma or general education degree (GED).3 years' experience working in a logistics/distribution/relevant environment.1 year experience in a supervisory role.Preferred: Prior MHE certification / knowledge of basic MHE operation.Certificates, Licenses, Registrations or Professional DesignationsSatisfactory completion of a forklift training program.Computer Skills:Proficient in Microsoft Office (Excel, Word, and PowerPoint).RF Scanners.WMS functions.Language Skills:English (reading, writing, verbal).Business communication.Mathematical Skills:Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.Other Skills:Strong attention to detail accuracy and accomplish job tasks in a timely manner.Good organizational and personnel skills.Good communication skills, written and oral.Good leadership, supervision, and planning skills.Able to work flexible schedules, including nights and weekends, as required by the operation.Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.CORE COMPETENCIESLeader of OthersAccountabilityBusiness AcumenCommunication / Building PartnershipDeveloping OneselfDeveloping OthersDrive for ResultsEmbracing ChangeProblem SolvingEmpowermentLeadership ExcellenceLeading ChangeIndependent ContributorAccountabilityCommunication / Building PartnershipCustomer OrientationDeveloping OneselfDrive for ResultsEmbracing ChangeProblem SolvingPHYSICAL DEMANDSOccasionally : BendingFrequently : Walking and StandingConstantly : SittingAbility to Lift/Carry and Push/Pull : 11-20 pounds.WORK ENVIRONMENTWhile performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.

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