The Standard
Account Manager - GSI
The Standard, Portland, Oregon, United States, 97204
At The Standard, you'll join a team focused on putting our customers first.
Our continued success is driven by a high-performance culture. We're looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what's right – across the company and in our local communities.
We offer a caring culture where you can make a real difference, every day.Ready to reach your highest potential? Let's work together.Job SummaryResponsible for analyzing and managing data critical to the strategic goals of GSI Operations, ensuring optimal customer satisfaction and operational efficiency. This role involves maintaining relationships with distribution partners, overseeing plan design updates, and handling administrative tasks for a significant business portfolio. Communication skills are key, as this position requires conveying complex decisions effectively and escalating issues as necessary to senior management.TasksInteract professionally with distribution partners and manage direct agency relationships to foster business growth and client satisfaction.Administer and oversee all aspects of inforce groups, including renewals and adjustments to plan designs.Ensure timely and accurate completion of all assigned tasks and communications within established deadlines.SupervisionWorks closely with the GSI Operations Director to execute strategic initiatives, with minimal daily supervision but general guidance on new projects or tasks.ExperienceRequires a Bachelor's degree in business, marketing, finance, or a related field with at least 5 years of customer care experience or equivalent. Proficiency in GSI policy features, administration processes, and software tools such as Word, Excel, PowerPoint, and Salesforce is essential. Demonstrated ability to work collaboratively in a team environment.Skills and Background You'll NeedIntermediate experience in GSI policy administration processes, including renewals and plan design updates, is a requirement of the role.Key Behaviors of a Successful CandidateStrong analytical skills with the ability to make informed decisions based on data and customer needs.Excellent communication skills, both written and verbal, with the ability to convey complex information clearly.Demonstrated ability to build and maintain effective relationships with internal and external stakeholders.Why Join The Standard?At The Standard, we offer a supportive work environment where innovation and career growth are encouraged. Join us to enjoy a comprehensive benefits package, including a 401(k) plan with company match, annual incentive bonus, generous paid time off, and opportunities for volunteering and charitable giving. We foster a culture of stability, innovation, and financial strength, driven by the contributions of our talented team members.Please note - the salary range for this role is listed below. In addition to salary, our package includes incentive plan participation and comprehensive benefits including medical, dental, vision and retirement benefits, as well as an initial PTO accrual of 164 hours per year. Employees also receive 11 paid holidays and 2 wellness days per year.Salary Range: $62,750.00 - $92,000.00Positions will be posted for at least 5 days from original posting date.Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.
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Our continued success is driven by a high-performance culture. We're looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what's right – across the company and in our local communities.
We offer a caring culture where you can make a real difference, every day.Ready to reach your highest potential? Let's work together.Job SummaryResponsible for analyzing and managing data critical to the strategic goals of GSI Operations, ensuring optimal customer satisfaction and operational efficiency. This role involves maintaining relationships with distribution partners, overseeing plan design updates, and handling administrative tasks for a significant business portfolio. Communication skills are key, as this position requires conveying complex decisions effectively and escalating issues as necessary to senior management.TasksInteract professionally with distribution partners and manage direct agency relationships to foster business growth and client satisfaction.Administer and oversee all aspects of inforce groups, including renewals and adjustments to plan designs.Ensure timely and accurate completion of all assigned tasks and communications within established deadlines.SupervisionWorks closely with the GSI Operations Director to execute strategic initiatives, with minimal daily supervision but general guidance on new projects or tasks.ExperienceRequires a Bachelor's degree in business, marketing, finance, or a related field with at least 5 years of customer care experience or equivalent. Proficiency in GSI policy features, administration processes, and software tools such as Word, Excel, PowerPoint, and Salesforce is essential. Demonstrated ability to work collaboratively in a team environment.Skills and Background You'll NeedIntermediate experience in GSI policy administration processes, including renewals and plan design updates, is a requirement of the role.Key Behaviors of a Successful CandidateStrong analytical skills with the ability to make informed decisions based on data and customer needs.Excellent communication skills, both written and verbal, with the ability to convey complex information clearly.Demonstrated ability to build and maintain effective relationships with internal and external stakeholders.Why Join The Standard?At The Standard, we offer a supportive work environment where innovation and career growth are encouraged. Join us to enjoy a comprehensive benefits package, including a 401(k) plan with company match, annual incentive bonus, generous paid time off, and opportunities for volunteering and charitable giving. We foster a culture of stability, innovation, and financial strength, driven by the contributions of our talented team members.Please note - the salary range for this role is listed below. In addition to salary, our package includes incentive plan participation and comprehensive benefits including medical, dental, vision and retirement benefits, as well as an initial PTO accrual of 164 hours per year. Employees also receive 11 paid holidays and 2 wellness days per year.Salary Range: $62,750.00 - $92,000.00Positions will be posted for at least 5 days from original posting date.Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.
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